Need to clear backup password
I forgot my backup password on iTunes, and need a way to clear it.
The last thing I tried was to backup to the cloud, reset to factory defaults, and then restore from the cloud. This still didn't clear the password off the phone.
Now I'm to the point where I may manually copy off contacts and photos, reset to factory defaults, and then manually restore contacts and photos, and finally redone load all my applications.
Does anyone know an easier way to clear off the darn password?
Hello miked, if you go to this link If you forgot your Apple ID password it should be able to help you find your password. But if you want to log out then you just go into settings- iTunes and Appstore and then log out.
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HT1766 I need to restore backup to my new iphone but I don't know my password?
need to restore backup to my new iphone but I don't know my password?
Password for what?
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i need to run an iphone restore from itunes but i don't remember the backup password. any thoughts/help/suggestions?
Try entering the password on your iPhone
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Need to create backup of my phone without an encryption password
I've completely forgotten my backup password for my iphone in iTunes, so I want to start from scratch and create a new backup. I've deleted the old backup. When I go to backup my phone, I deselect the 'encrypt' box, but it pops up asking for my password to unlock my backup.
How can I backup my phone without needing to provide this info?
I've got an iPhone 4s, with the most up to date iOS.Howdy Kate,
Welcome to Apple Support Communities.
It sounds like you want to disable the encrypted backup feature in iTunes, but you can’t remember the password that was used when it was enabled. You’ll have to restore the iPhone and set it up as a new device to disable the encrypted backup feature, as described in the excerpt article linked below.
Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support
Encrypted backups
Protect your backup with a passcode using the Encrypt Backup option in the Summary tab.
This option also backs up your Keychain, including your passwords for email accounts, Wi-Fi, websites, and some apps. If you restore this backup on a new device, your Keychain will transfer to the new device too. Learn how to create and restore from a backup.
When your backup is encrypted, you'll need to enter the password when you enable or disable encryption or when you restore from the backup.
Make sure that the password you use is one that you'll remember. If you encrypt an iPhone backup in iTunes and forget your password, you won't be able to restore from backup, and your data will be unrecoverable.
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Ciao,
-Jason -
i recently upgraded my OS, all my data is backed up on my laptop, to restore the data i need to enter the password to my phone data backup, which i forgot, is there anyway i could get back?
No. If there was a way of getting hold of the password, it wouldn't be much of a security system, would it? The backup is lost if you can't remember.
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Dear Madam/ Sir.
I have problem, I forgot the Encrypt iphone backup password. And I need to backup to now Iphone 5s but I can't.
Please help me.You must first buy Snow Leopard from Apple: 800-MY-APPLE (in the US)
Make sure your system meets Snow Leopard's requirements:
Mac OS X 10.6 "Snow Leopard" System Requirements
To install Snow Leopard for the first time, you must have a Mac with:
An Intel processor
An internal or external DVD drive, or DVD or CD Sharing
At least 1 GB of RAM (additional RAM is recommended)
A built-in display or a display connected to an Apple-supplied video card supported by your computer
At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools -
I need to clear old iPhone, I went to the reset option in setting. It it's asking for a password... I don't recall setting a password up and help for this? Thanks
Are you sure it doesn't have iOS 7 installed? It sounds like Activation Lock is on and if that is the case, when you do Settings > General > Reset > Erase all Content & Settings, you need to enter the password for the Apple ID.
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Does Apple have any plans to help those of us who never set backup encryption passwords clear the encryption so we can backup? I have no use for iTunes if I can't at least backup my phone. Apple should never have encrypted the backups without giving those of us with unencrypted backups a way out.
I have tried every password I have ever used for anything on my computer (and some I would never have thought of) and have had no luck.
ThanksDo you use an exchange account? Depending on the security settings set for your exchange account it will automatically encrypt your phones backup.
You will need to get the password from you exchange account admin.
You would need the server password for the exchange account.
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My start up disk Macintosh HD is full on my McAir OSX 10.9.4 memory 4GB. I need to clear the disk so that I can update it with the new software IOS 10.9.5 requiring 2.05GB. Need guidance on how to clear space.
For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install the app you downloaded in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
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Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Ignore any other messages that appear in the Terminal window.
The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal. -
But how do I create a new iTunes backup password without knowing the previous one?
In case anyone keeps track of such things, I'm among those folks who really doesn't recall ever being asked to create an iTunes backup password, but that's irrelevant to my question.
I'm not in any bind. I don't need my backup files to restore anything. I will shed no tears as they are moved to the Recycle Bin (indeed, I will gladly do the deed myself).
That said, it appears impossible to create a new backup password without knowing the previous one.
If the only "solution" is to wipe my iPhone's memory and start from scratch, I will be a sad camper.
Any help? Are backups to iCloud encrypted?
Cheers...Additionally:
Be super critical & meticulous (and whatever other synonym I missed) when you get a new password:
Write it onto your bedroom wall, or someplace off of a computer that you will always find.
If you active 2-step verification, the key is VERY important. Lose it & you may be toast.
If you don’t 2 step verify, & use the Security Question instead --> do not lose, or forget the answers.
Very nearly the same outcome!!!!!: Bad experience.
If you add a 2nd email address, make sure its a RESCUE address not just an alternate address.
If you lose these, you lose access to your 3rd party purchases via Appstore for future upgrade. That will make you VEWY, VEWY UNHAPPY. Apple new OS versions do update, but add a new device & likely you will be unable to use your content on that device. It will never load if the ID locks up. -
I am almost out of space on my mac and Ipad. Need to clear songs off, but afraid I won't be able to listen without going to my external hard drive. I have Itunes match but don't know how they are accessed from the cloud. Thoroughly confused and frustrated. Hope someone can help.
Another question is my Iphotos are taking up tons of space and I don't know if they are in cloud or best way to back up. Any thoughts?If you have iTunes Match, and your music is in your Match library, you can access it from iCloud on all your devices, provided they are signed into your iTunes Match account. Make sure you keep a backup of your music somewhere though as the match process isnt' perfect and you may find that some of your iTunes Match music isn't exactly the same as the original (see https://discussions.apple.com/docs/DOC-4112).
The best way to back up your photos is to import them to your computer as explained here: http://support.apple.com/kb/HT4083. If you are out of room on your Mac, get an inexpensive external drive to save your photos on. -
I have forgotten my password for iPod Touch 4G and it is now disabled. I tried connecting to iTunes but i haven't synced before and i need to enter the password before i can back it up so i can restore it. I don't want to lose pictures so please HELP!
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased. That is how it works
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
How do i get backup password if i forgot
how can i reset my backup password
It's not stored anywhere, the only way to get it or change it is to remember it.
From iTunes: About iOS backups :
When your backup is encrypted, you'll need to enter the password when enabling or disabling encryption or when restoring from the backup.
Warning: Make sure it's a password that you'll remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and choose set up as a new device when iTunes prompts you to select the backup from which to restore. -
My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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