Need to Deauthorise stolen laptop

Hi Guys
A few weeks ago we had our flat broken into and the Macbook nicked. It's now been replaced, however, obviously, when I've authorised this MB to play the music we've bought, it tells me that 2 computers are now authorised.
Since I no longer have the other Macbook, can Apple somehow deauthorise the stolen machine for me? Do you think I can just email them with the data (I do have the serial number still) and they can take if off my allocation? I don't wish to have one of my allowances used by some cheeky sod who now has MY laptop!

Actually, you probably want to email iTunes Support and let them know what happened. They can deauthorize all computers on your account and then you can authorize your new computer. I would also change the password on your iTunes account. This will add a layer of security to help prevent the theif from using your account. You can email iTunes support using the form at the bottom of this page:
http://www.apple.com/support/itunes/store/authorization/

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hi Subrahmanya,
Sorry to hear about your trouble. Unfortunately, the only way to get the MAC address is to run a query on the unit (physically or or remotely). Using the serial number to query information on the system will list the devices that are included on the unit (this doesn't include the MAC address).
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Does anyone know if there is a place where I can contact Apple with the registration number for a stolen laptop so that if it is serviced by Apple or another service dealer I might get it back. I thought I had heard about something similar being done some time ago and wanted to know if this was possible.
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Hi, Jesse. Welcome to Apple Discussions.
No, Apple does not provide such a service. Such a task would be a monumental undertaking.
You need to contact your local law enforcement agency (which, I assume, you have already done).
If you have homeowner's or renter's insurance, it may cover a stolen iBook.
I would also advise checking eBay for iBooks whose descriptions match yours. Then use eBay's "Contact a Seller" feature to ask about the serial number. It would also be a good idea to watch your local pawn shops to see if it turns up there.
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hi Arul_Prakash_V,
Welcome to the Lenovo Community and sorry to hear about your trouble.
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Sounds like someone's using your stolen machine with your MobileMe account still active, which is a concern, obviously. However, it could work to your advantage. See:
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http://www.roughlydrafted.com/2008/04/15/using-back-to-my-mac-to-catch-a-thief/
http://mac.appstorm.net/reviews/security/hidden-track-and-recover-your-stolen-ma c/

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No, you should be able to use/install LR5. Make sure you are using the correct number. If the problem continues explain the details of what you do and what happens.
You should try contacting Adobe Support thru chat and see if they can resolve this with you. or the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
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http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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johnbescoby wrote:
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I was under the impression that once you had authorised the computer, transferring purchased and other songs to your iPod/iPad wasa then straightforward. However it gets more complicated with apps, and as I don't have an iOS device I can't advise. You've actually asked in the forum for questions about these forums, and you would do better to ask in the iPad forum, where people who actually have these toys hang out.

Need to Deauthorise stolen laptop

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