Need to decertify a computer that has died...

I have a laptop whose motherboard just died. I need to decertify it on the itunes store but I cannot turn it on to do that. What can I do?

You can't deauthorise a non working PC.
WHen you have used up all 5 authorisations, you can deauthorise all your PCs from your store account and then reauthorise the ones you are using.

Similar Messages

  • HT1349 I need to deactivate a computer that has died. how can I do that?

    How do I deactivate a computer thats has died?

    JonesHouse2 wrote:
    How do I deactivate a computer thats has died?
    Do you mean Deauthorize... If so... read on...
    If you no longer have the computer(s) you want to deauthorise,
    Log in to iTunes,  go to "view your account info" on the itunes store,  deauthorise all five, (Please Note: this can only be done Once every 12 months)  and then re-authorize your current Computer(s) one at a time.
    Authorise / Deauthorise About
    http://support.apple.com/kb/HT1420

  • HT1918 How can I unauthorize (from an itunes account) a computer that has "Died"?

    How can I unauthorize (from an itunes account) a computer that has "Died"?

    Use the Deauthorize All command documented in this article.
    (82745)

  • I need to deauthorise a computer that has broken down and have already recently used my deauthorise all, what can I do?

    I need to deauthorise a computer that has broken down and have already recently used my deauthorise all, what can I do?

    Go to the Store menu in iTunes, and select "View My Account..."  When you get to the account page, click on "Deauthorize All."  This will clear the list of computers authorized to play your songs.  Then you can go and reauthorize them one at a time.

  • HT1329 I have a computer that has died but I have all my songs on my ipod and I want to transfer my existing songs to my new computer using my ipod

    How can I add music from my ipod to my new computer. My old computer has died but the music is still on my ipod.

    Depending on the definition of "died" you (or a helpful friend) may be able to extract the hard drive from the damaged computer, put it in an external drive bay and extract your iTunes library and other personal data from it.
    Otherwise see Recover your iTunes library from your iPod or iOS device.
    tt2

  • I downloaded Adobe CS 5 to a computer that has since died

    I need to load Adobe CS 5 on to my new computer. I emailed Adobe with no response and can't get through on chat or by phone. Can anyone help?

    Thanks for help!
    Unfotrtunatly my account does not show I have purchased any products and does not show my serial number.
          From: pwillener <[email protected]>
    To: Ali Millgate <[email protected]>
    Sent: Monday, 9 March 2015, 20:26
    Subject:  I downloaded Adobe CS 5 to a computer that has since died
    I downloaded Adobe CS 5 to a computer that has since died
    created by pwillener in Downloading, Installing, Setting Up - View the full discussionSee if this helps: https://helpx.adobe.com/x-productkb/global/find-serial-number.html If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7267192#7267192 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7267192#7267192 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 
    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Can I sync on old 3G iPhone to my new iMac even though it was originally set up on an HP computer that has since died.  I want to retrieve the photos only.

    Will I be able to retrieve photos on my old 3G iPhone that was originally synced to an old HP computer that has since died if I try to sync it to my new iMac?  All I want to do is save the photos on the 3G iPhone.

    Are these photos in your camera roll or were they synced to your 3G? Makes a big difference. If in your camera roll, you can use either iPhoto or Image capture to import them to your Mac. If they were synced to your 3G, you'll have to use third-party software to extract them:
    http://www.ecamm.com/mac/phoneview/
    Apple makes no provision to extract synced photos from an iOS device. Bear in mind, they were reduced in resolution when synced to your phone, & there's no way to recover their full resolution.

  • I need a word document generator, that has a bar to enter equations similar to the Microsoft word program. The document needs to be able to be saved as a word document so my professors can open it in windows. HELP!!

    I need a word document generator, that has a bar to enter equations similar to the Microsoft word program. The document needs to be able to be saved as a word document so my professors can open it in windows. HELP!! My computer is 2012 iMac desktop

    Not sure if any of the alternatives to Office (word) for Mac are near the feature set you require.
    There are a few listed here at this page, in some ways aren't exactly like Office or Word; the feature you seek may (or may not) exist. I'd try & see about neooffice compatibility...
    http://www.digitaltrends.com/computing/best-microsoft-office-alternatives/
    http://www.neooffice.org/neojava/en/index.php
    http://www.libreoffice.org/
    Good luck & happy computing!

  • I have a ipod that had photos synchronised to an old computer that has sinced crashed and the data can not be recovered. How do I recover the photos stored on the IPOD to my new computer?

    I have a ipod that had photos synchronised to an old computer that has sinced crashed and the data can not be recovered. How do I recover the photos stored on the IPOD to my new computer?

    You'll likely need the assistance of some sort of 3rd party software.  Keep in mind that the photos on your iPod are only scaled down thumbnail versions of the originals.  So even if you do manage to copy them backt to your PC, they will not be in their full original resolution.
    Do a simple Google search for "copy photos from ipod" and you should get a number of hits that can assist you.
    B-rock

  • HT1420 How do I deauthorize a computer that has crashed and can't be restarted?

    How do I deauthorize a computer that has crashed and can't be restarted?

    You don't, nor do you need to.
    When you reach the limit of 5 then you can deauthorize all.

  • Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

    Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?

    Hello there, Gemss.
    The following Knowledge Base article offers up some great recommendations for the issue you're describing:
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/TS1389
    Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
         Authorize using the correct account name
    The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
    Select a purchased song in your library and choose File > Get Info.
    Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
    Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
    If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
    If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Why cant i download from one computer that has internet

    why cant i download from one computer that has internet and use it on my other pc that has no internet,,, computer (a) has been working fine with our ipod,and we have about 4gigs of our music,,,but now we have a pc (b) that has the web, and we have music that we have paid for and cant download it.. the message pops up and says.. would you like to replace your Ipod libary with the one from this computer , we say no so we dont lose our music... we should be able to use the pcs in our house for our ipod i thought. ????????

    If you use more than one computer, you'll need to use manual updates instead of automatic sync.
    Here's an article from Apple regarding using your iPod on multiple machines:
    Using your iPod on Multiple computers.

  • How do I make it so that the one computer that has the main itunes account on it be used on other computers, when it comes to backing up phones and not deleting data off of phone that isnt on that computer itunes becasse its all on the one main computer

    how do I make it so that the one computer that has the main itunes account on it be used on other computers, when it comes to backing up phones and not deleting data off of phone that isnt on that computer itunes becasse its all on the one main computer. Baiscally the problem is that one comuter and one account has always been sued for eey persons itunes. Now if we want to be able to backup and use itunes on our own computers fro our iphones and such, how will all he data that is on our phones not be deleted once its plugged into a new computer? Also, is theere a way to get all the stuff on thw current itunes onto each computer, via differtn account name?

    option discovered in preferences. Really this and any feature that moves deletes or edits a users data should as far as possible be OFF BY DEFAULT. It shouldn't by default and without the users specific say do this dangerous and unnecessary thing without even letting the user know what it's doing!!! And then cause me a few hours (as i'm new to mac) searching for the option so as to switch it off. If i hadn't noticed the status cage declaring that it was copying files then i might never have twigged that this insane thing was occurring. And if i hadn't of noticed i would have been left maintaining the contents of the folder i copied the files to, the folder which as far as i was informed and so believed was also the location of the music files i was playing. How does Apple justify this 'genius' piece of software non-design? Surely it will hurt no one if this was off by default for new users - overall at least i dare say it would cause a lot less distress in the future for the unsuspecting public at large. Thanks for the support.

  • I have 3 PC's.  Two of them I use at 2 different locations and only use them 6 months a year.  So, if I have Icloud for my calendar, and turn on a computer that has not been used for 6 months, does all the old information on that computer to go Icloud?

    I have 3 PC's.  Two of them I use at 2 different locations and only use them 6 months each year.  When I turn on a computer that has not been used for 6 months, does all of the old information from that computer end up in Icloud?  Does Icloud push all the new calendar and contact items over the old items?

    A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
    No content is affected by this procedure.

  • My original computer that has my itunes account on it no longer works.  I am trying to import my phones itunes settings into my new computer and it is not letting me and I don't want to loose all my photos and music, what do I do?

    My original computer that has my itunes account on it no longer works.  I am trying to import my phones itunes settings into my new computer and it is not letting me and I don't want to loose all my photos and music, what do I do?

    It does not magically appear in a new place.  It will only be where you put it.
    Copy everything from your old computer, or your backup copy of your old computer, to your new one.

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