Need to delete previous owners info from my iPhone (iCloud)

Just bought and I can't set up my phone because the previous owners info is in it!

If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

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Settings > General > Reset > Erase All Content and Settings
What to do before selling or giving away your iPhone, iPad or iPod Touch

I can not delete someone else's credit card info from my account info and it's stopping me from updating my apps. How can I delete the previous owners info from my iPad 2

See above question for deleting previous owners acct. info, credit card info. As well as I can't get my iPad to update.

If the iPad is on IOS 7, you will need the previous owner's Apple ID and Password to:
1. Turn off Find My iPhone
2. Erase device
3. Reactivate device

How do I delete credit card info from my iPhone for iTunes

HHow do I delete my credit card info from my iPhone in settings and the App Store

To remove it from your account, tap on your id in Settings > iTunes & App Store and then tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page from where you can change remove/change your payment details.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? - Apple Support

How can I delete previous owners ID from iMac without original media?

Hi there,
Hope someone can help me as I'm relatively clueless!
We have purchased a 2nd hand iMac from Amazon and have been trying to download from the Mac App Store, we both have Apple IDs but when we are trying to download/purchase an app that was previously downloaded by the last owner it is only giving us the option to Accept and not purchase, after signing in it then gives us the error message that it has already been downloaded to the previous ID and if we want to download it we need to re-purchase it, which is fine.
So my question is how do we do this? we did not get any original media in the box so cannot factory reset and redownload.
Fingers crossed someone has the answer as I'm itching to get on and use the machine!!
Thank you in advance,
Vicky.

Hi Vicky ...
Since this is a 2nd hand iMac, you can reformat the drive by using Lion Recovery
That will delete all the personal data from the previous owner so you can start fresh from factory settings.
we did not get any original media in the box so cannot factory reset and redownload.
New Macs do not come with optical media.

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I bought this used power Mac and don't know who the previous was. I need to update software, and I need to delete previous owners apple I'd. I'd like to delete everything and reinstall original software and then update. I need help! I have know idea what I'm doing!

Boot from install CD and erase the drive using Disk Utility then reinstall from the CD
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If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

Just bought a second hand MacPro early 2008 running Mavericks. How do I reset it to standard deleting previous owner admin account?

Just bought a second hand MacPro early 2008 running Mavericks. How do I reset it to standard, deleting previous owner admin account?
The previous owner seems to have cleared most of his stuff but I can't make changes as it's asking for the admin password!
Is there a way to reset the MacPro back as if I was logging on for the first time so that I can set it up as my computer?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number onthis page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from theApple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

HT204053 My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.

My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.

The phone is useless unless you can contact the previous owner. There is nothing anyone can do to help. If you are able to contact, the following contains instructions on what they need to do: iCloud: Activation Lock

I own a used iPad and can't log in on some of my apps because the previous owner info shows up not mine

I own a used iPad and can't log in on some of my apps because the previous owner info shows up not mine
How do I fully remove the previous owner info. It blocks most of my log in apps, like google voice, etc...

Try deleting and reinstalling your apps that are playing up. But I would have to agree with above...in the end it's going to be better to start over as a new ipad. Using what someone else has left behind takes away what's great about making an apple product personal...

How do I delete credit card info from my AppleID account profile?

How do I delete credit card info from my AppleID account profile?

To remove it from your account, tap on your id in Settings > iTunes & App Store and then tap on 'View Apple ID' on the popup and log into your account - that should give you a payments link on your account's page from where you can change remove/change your payment details.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? - Apple Support

HT3702 How to delete credit card info from iTunes account

How to delete credit card info from iTunes account?

HI KiwiMCB,
Please Contact Customer Care; an agent will be able to help you with that.
Best,
Sara

HT201303 I have been lent a ipad and really hate it how do I delete all my info from it before giving it back.

I have been lent a ipad and really hate it how do I delete all my info from it before giving it back.

Tap on your id in Settings > Store (Settings > iTunes & App Store if it's on iOS 6) and logout of your account, and then do Settings > General > Reset > Erase All Content And Settings

Need to delete previous owners info from my iPhone (iCloud)

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