Need to dial a phone number from Cold Fusion

Question

My boss asked me if there was any way that a phone number
could be dialed from Cold Fusion. We have a website where at some
point we want to just click a button and dial that phone number. My
guess is that the conversation will then be carried through the
computer's microphone and speakers and using the computer's modem.
Let me know if there is a way, or what would be the easiest
way to accomplish this, even if it has to be using VOIP, since
that's an option for this project.
Thanks!

Answer 1

Is this an internal site or an public-facing site? If you are
talking about using this tool in your intranet and you have a
modern phone system in place, there may be an API to interfacing
with your phone system. We use a TAPI interface to create a phone
dialer so our callcenter agents can dial a phone number on their
phone just by clicking on a link. I'm pretty sure there are a bunch
of freeware/shareware TAPI COM objects you can use floating around
the interwebs (If your phone system supports TAPI).
If you are talking about a public-facing website, then I'm
afraid I can't offer much advice other than to check out the Java
Communications lead that Ted gave you.