Need to download Exchange Connector 9.1.1.X

Hi All,
Need to download Microsoft exchange 9.1.1.X connector download for oim.
I don't see the same for download at the connector download section.
Is there any other archived location from where I can download this connector?
Thanks,
Shashi

Got it. It is available under Patch 12329945.

Similar Messages

How to configure SCSM exchange connector when exchange server is in different domain.

We installed/configured SCSM in ABC domain and now need to use exchange connector for incident alert mail.
But exchange server is in different domain, say XYZ.
How do we configure?
Thanks,
Abhilash

Cannot configure trust at AD level. But in the config article, following points are given.. but not clear on first 2 steps. Also, we did not find option to "navigate to certificate template and right click certificate templates".
sorry, i dont have much exp with certificates. If steps are described little more clear, would be helpful.
a. If your Service Manager management server does not have a trusted relationship with the Exchange Server, open Certificate Services and create a duplicate copy of the Web Server Certificate Template. Ensure that Private Key Export and Publish
in AD are selected, and then add Read and Enroll permission to Authenticated Users.
b. In Certificate Services, navigate to Certificate Template and right-click Certificate Templates. Click New and then click Certificate Template to Issue. Select the template that you created in the previous step.
c. In Exchange Server, open the Microsoft Management Console and add the Certificates snap-in for the local computer. Right-click the Personal logical store, and then hover over All Tasks.
d. Select Request for New certificate and in the Certificate Enrollment wizard, select Active Directory Enrollment Policy and select the template that you created previously. When you select the certificate, you can click More Information to type
the Exchange Server’s FQDN name as the common name in the Subject tab. You can also type the FQDN name as the Friendly Name in the General tab.
Thanks,
Abhilash

Where to download the Exchange connector 9.1.1.7 connector download

Hi all,
While I am tring to download the Exchange connector 9.1.1.7 for OIM 9.1.0.2 I am not able to find anywhere.
While looking in oracle website I am seeing only 11.1.1.5 version only.
can anyone please help me in this.
thanks,
Valli.

Login into support.oracle.com. Raise an SR for this. Oracle provides only latest connectors on its connector download website.
regards,
GP

Exchange Connector 3.0 (Hotfix Release) Error - Error Message=The key value of an object cannot be changed.

Hello,
I am running Service Manager 2012 with the Exchange Connector 3.0 RTM (Re-release Version). The issue I have is that when an e-mail is processed that is trying to update the status or event log of an incident, the Exchange Connector encounters an error
and will not update the object. The Operations Manager log denotes:
Exchange Connector: Unable to process mail item. Subject="Close Ticket: [IRXXXXX]", Error Message=The key value of an object cannot be changed.
This will happen on a seemingly random selection of Incident work items. I cannot correlate them with a specific template, exchange connector, or incident tier queue that could be causing the issue. I can recreate the way a specific ticket
was created and update it through e-mail without issue, and the next ticket can cause the error to trigger.
I have already opened a Microsoft Support Case using our Software Assurance agreement. After a few months of troubleshooting the issue and trying different fixes, Microsoft support said they were unable to fix the problem and that we would need to
purchase Premier support to go further. At this point I thought I would reach out to the community for ideas.
The setup I have for the Exchange connectors is as follows.
I have three separate Exchange connectors set up to three different mailboxes. One Exchange connector processes external support tickets and applies a specific template. Another processes client support tickets and applies a different template.
And the last Exchange connector processes internal tickets and also processes the updates of tickets created by the other two exchange connectors.
Here are the fixes I've attempted so far:
1. Changed the templates that each Exchange connector applies.
2. Changed the management pack that each template is stored in.
3. Checked my management pack(s) for extended classes by searching for Extension="true" (This was also checked by Microsoft support)
4. Deleted each Exchange connector and recreated each connector
5. Deleted each Exchange connector, deleted the management pack, and reinstalled the management pack and connectors
6. Repeated Step 5, deleted Microsoft.SystemCenter.ExchangeConnector.dll and Microsoft.SystemCenter.ExchangeConnector.resources.dll and then installed the Exchange connector Re-release version 3.0 Published 10/7/2013 (which is supposed to address this
issue)
7. Deleted the HealthServiceState folder and restarted the Management Service
I'm not really sure what to do at this point. I've put many hours into customizing my installation to get it working for my organization so reformatting and starting from scratch would be a nightmare scenario. This environment is in production.
I do have a band-aid in place using Orchestrator. Basically I have a monitor task searching for the error message and when it finds one it searches the mailbox for the offending e-mail and applies either the Resolve or Close status change that is requested
from the user. However, I do not have it working to update the ticket if a comment is applied to the incident. If anyone is in this position and needs to know how to apply this Orchestrator task I am willing to provide my workflow.
I am new to the community and am already impressed with the amount of help and effort there is in this forum. I appreciate in advance any help that is provided and am open to any ideas at this point. I can post more information as needed.
Thank you,
John

Yes that is the whole template. However, I did confirm that this is only happening to incidents where either of two situations triggers a runbook to fire and modify the incident. When I remove the activity from the incident it does clear the
issue. For some background the first Runbook Activity set's the first response date when an incident is resolved if the first response value is null. The second assigns the incident to a user upon creation if the title contains assignto:username;
1.)
<ObjectTemplate ID="Template.d33b5bbcaf3c49b18d8b72bc1e5e1ee4" TypeID="IncidentManagement!System.WorkItem.Incident.ProjectionType">
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Escalated$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/NeedsKnowledgeArticle$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/HasCreatedKnowledgeArticle$">False</Property>
<Object Path="$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' TypeConstraint='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity']$">
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/RunbookId$">4085f0da-ab83-48e5-bbe3-1f3b5fa2dc4a</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/TemplateId$">Template.d33b5bbcaf3c49b18d8b72bc1e5e1ee4</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/IsReadyForAutomation$">True</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/PropertyMapping$"><?xml version="1.0" encoding="utf-16"?>
<ParameterMapping xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<ParameterList>
<RunbookParameterItem>
<Name>Get RA Guid</Name>
<Id>344b15effc1a44528e517c5b4227179c</Id>
<Type>String</Type>
<Value>Generic::Id</Value>
<Direction>In</Direction>
<ContextInfo />
</RunbookParameterItem>
</ParameterList>
<RunbookId>4085f0da-ab83-48e5-bbe3-1f3b5fa2dc4a</RunbookId>
</ParameterMapping></Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/ChildId$">1906</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$">$MPElement[Name='CustomSystem_WorkItem_Activity_Library!ActivityStatusEnum.Active']$</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Skip$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Title$">Set First Response on Resolve</Property>
</Object>
</ObjectTemplate>
2.)
<ObjectTemplate ID="Template.b311e1f9126e4e19bbbbeb65ddb220ba" TypeID="IncidentManagement!System.WorkItem.Incident.ProjectionType">
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Escalated$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/Status$">$MPElement[Name='CustomSystem_WorkItem_Incident_Library!IncidentStatusEnum.Active']$</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/NeedsKnowledgeArticle$">False</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Incident_Library!System.WorkItem.Incident']/HasCreatedKnowledgeArticle$">False</Property>
<Object Path="$Context/Path[Relationship='CustomSystem_WorkItem_Activity_Library!System.WorkItemContainsActivity' TypeConstraint='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity']$">
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/RunbookId$">ca88b13b-861a-4d39-a3cb-fd912d951e35</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/TemplateId$">Template.b311e1f9126e4e19bbbbeb65ddb220ba</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/IsReadyForAutomation$">True</Property>
<Property Path="$Context/Property[Type='CustomMicrosoft_SystemCenter_Orchestrator!Microsoft.SystemCenter.Orchestrator.RunbookAutomationActivity.Base']/PropertyMapping$"><?xml version="1.0" encoding="utf-16"?>
<ParameterMapping xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<ParameterList>
<RunbookParameterItem>
<Name>RA Activity GUID</Name>
<Id>5677d117a0294a2c898a695032f26c72</Id>
<Type>String</Type>
<Value>Generic::Id</Value>
<Direction>In</Direction>
<ContextInfo />
</RunbookParameterItem>
</ParameterList>
<RunbookId>ca88b13b-861a-4d39-a3cb-fd912d951e35</RunbookId>
</ParameterMapping></Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/ChildId$">1120</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Status$">$MPElement[Name='CustomSystem_WorkItem_Activity_Library!ActivityStatusEnum.Active']$</Property>
<Property Path="$Context/Property[Type='CustomSystem_WorkItem_Activity_Library!System.WorkItem.Activity']/Skip$">False</Property>
<Property Path="$Context/Property[Type='WorkItem!System.WorkItem']/Title$">Execute Orchestrator IR - Autoassign</Property>
</Object>
</ObjectTemplate>

Exchange Connector 3.0 RTM - Wrong action log type (user comments are sometimes analyst comments)

Hi,
We started using Service Manager a few days ago and I'm noticing some strange behavior from the Exchange connector. Sometimes when a user replies to an e-mail, it get's added as an "Analyst comment", also the private checkbox has a dot in it (not
blank or checked, but a dot..)
In this screenshot user "Marwan" is a regular user, replying to us via email...
Any ideas?

Today there already is intelligence that checks if the recipient == affected user. I am merely suggesting to rewise and/or extend this logic
As I wrote, I see two possible ways here. The easy and the hard (optimal) way. The easy way would be to turn it around, meaning all comments = End-User comments unless it's coming from the Assigned User. So the check would be on the Assigned User instead
of the Affected User as it is today. I understand that some people might complain about this, and might have adapted to the current solution, so it should be optional. In my experience I just see this as more suitable for the customers needs. Well if the source
code could be released it would make it easier to make custom adjustments, e.g. change the Private boolean value to false etc. ;)
The hard optimal way would be to add more options for deciding when it's an Analyst and when it's an End-User. Of course the Exchange connector can't figure that out, but if it did comparison to preselected groups or perhaps User Roles (e.g. if recipient
is Incident Resolver and not affected user => analyst comment).
In any case it's an interesting discussion with many aspects, but one thing is for certain: the exchange connector is unfinished. Not broken, just lacking options. Today people are making alot of custom workflows and even their own connectors to accommodate
for these issues.

SCSM 2012 R2 Exchange Connector - Close an Incident in SCSM?

Hi All
We have e-mails going from SCSM to 3rd party Ticketing tool called Footprints. We send New and Close e-mails to Footprints from SCSM. However I am exploring having Footprints to send its own Close emails to the Exchange Connector monitored
mailbox (so SCSM\SCOM will close Incidents\Alerts when they have been closed in Footprints). Is this possible? can the tool correlate an E-mail in the Monitored mailbox to an Incident in SCSM that should be closed? If so does the E-mail need to
be Formatted in a particular way? e.g. SCSM ID in E-mail Title? etc
Any thoughts much appreciated!
Kind Regards
Andrew

No need to modify the keyword cause incident ID must to be in the square brackets. Please refer to the connector's guide for a detailed explanation. Just place ID in [] and the keyword in the message's body.
Cheers,
Marat
Site: www.scutils.com Twitter:
LinkedIn:
Graveyard:

Exchange connector stops working after patching?

our service manager exchange connector stopped working after patching that we performed on wed.
When starting or stopping the exchange connector we get this info in the Operations manager log file.
Error importing solutions. Error message:Management Pack [Microsoft.EnterpriseManagement.ServiceManager.Connector.AD,d43c3091-62c2-6404-607d-4376e592a89b] already imported.
Management Pack [Microsoft.EnterpriseManagement.ServiceManager.Connector.Sms,f772aa89-b934-2fac-4f37-5e0165d390ec] already imported.
Management Pack [Microsoft.SystemCenter.ConfigurationManager.Connector.PowerManagement,a070249c-6b56-37b8-d52c-a2906a63f9fc] already imported.
Management Pack [Microsoft.EnterpriseManagement.ServiceManager.Connector.Sms2011,fbea6f5a-838d-25a2-20af-fc21eb0b6706] already imported.
Management Pack [Microsoft.SystemCenter.ConfigurationManager2011.Connector.PowerManagement,bc23ed54-a33a-f608-05a9-c1f292140d2e] already imported.
Has anybody else seen this? Any suggestions?
Thanks Lance

Hi,
Did you try to restart SCSM's services?
If this doesn't help, I would try to delete and recreate the connectors.
More info:
System Center Service Manager Connector 3.0 for Exchange
http://www.microsoft.com/en-us/download/details.aspx?id=38791
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

HT2204 When I sign in to iTunes on my PC, my husband's downloaded songs show up. I need to download my iPhone 3 info, then upload to my iPhone 5, but I don't want his stuff on my phone. What do I do?

Just got my iPhone 5 & need to download my iPhone 3 info, then upload to new phone. When I log into iTunes, my husband's downloads show up. Why is his stuff showing up in my account?

Hey Hamilton12,
Thanks for using Apple Support Communities.
You can check to see if the Apple Mobile Device USB Driver is installed, that Apple Mobile Device Support is installed and if there are any 3rd party conflicts.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Have a nice day,
Mario

Exchange Connector 9.1.1.1.0 -Support for multivalued attribute

Hi,
I am currently on OIM 9.1 BP07 + weblogic 10.3 + RHEL5.
Currently I have a mutlvalued attribute that needs to be reconciled, when I use OOTB reconciliation task i get column not found exception on child table which is configured to hold multivalued attribute.
1. Is OOTB exchange connector supports Multivalued attribute reconciliation?
2. If no, how can i populate the child form during custom reconciliation process?
Thanks

Hello,
This is the Berkeley DB forum. As such you can try your question in the General Database forum at:
General Database Discussions
Thanks,
Sandra

Exchange Connector - Add a mailbox to ManagementScope

Hi,
I have installed SCSM 2012 RTM, also configured Exchange Connector 3.0 in my Test Environment. Also implemented Impersonate ([email protected]), everything is working fine. In prod we use [email protected] for generating ticket, I am trying to
add another Exchange Connector in Test lab with [email protected] to duplicate prod tickets in test lab. Is Multiple Exchange connectors possible in SCSM.
Thanks and Regards,
Pradeep Kumar
Pradeep Kuimar

Andreas,
Thank you for your reply. Presently we are using another ticketing system in Prod, i have been in-charge of testing SCSM product and replacing it with present Ticketing system. Prod and test has different email mailbox configured. In prod we use [email protected]
and in Test lab we are using [email protected]
when user sends email to [email protected], regular ticket will be generated in Prod and need duplicate ticket to be created in test lab.
[email protected] has impersonation rights. I am trying to add [email protected] also to impersonation group.
New-ManagementScope
-Name: 'Exchange Impersonation Incident'
-RecipientRestrictionFilter
'Name -eq "helpdesk"'
Its giving me below error :
+ CategoryInfo : NotSpecified: (0:Int32) [New-ManagementScope], ADObjectAlreadyExistsException
+ FullyQualifiedErrorId : 96079C5B,Microsoft.Exchange.Management.Tasks.NewManagementScope
Please help....
Pradeep Kuimar

Service Manager Exchange Connector error

We have a noticed a few of these errors show up for the exchange connector.
Exchange Connector: Unable to process mail item. Subject="[SR15902] this is another test", Error Message=The key value of an object cannot be changed.
We are using the latest version of the exchange connector (7.5.2017.6). We recently added a second management server on another machine and it also has the exchange connector there.
Any ideas why we would get this error? Thanks in advance.
Thanks Lance

Hi,
I would like to confirm did you use Exchange connector 3.0, if that is the case, please try the newest connector published recently.
Exchange connector 3.1 is published, would you please try it:
System Center Service Manager Connector 3.1 for Exchange
http://www.microsoft.com/en-us/download/details.aspx?id=45291
Regards,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

DDMException: Unresolved dependency for import of 9.1.1 Exchange Connector

I'm trying to install the latest Exchange Connector 9.1.1 (that came out as a patch release in March 09). I've put the contents of the jar into ConnectorDefaultDirectory per the instructions. When I do Install Connector via the WebUI, it bombs. Any ideas would be appreciated. I already have the Exchange Connector 9.1.0.1 installed, but I need this latest rev.
DEBUG,28 Apr 2009 13:26:34,496,[XELLERATE.DDM.IMPORT], Resolving dependency to {EventHandler=adpMEXCCREATEMAILBOX, Adapter=MEXC Create Mailbox, AdapterTask=IF_-1971899619}
DEBUG,28 Apr 2009 13:26:34,496,[XELLERATE.DDM.IMPORT], Registered as waiter on AdapterTask(name=IF_-1971899619)(key=-1)(XMLCREATED)
DEBUG,28 Apr 2009 13:26:34,496,[XELLERATE.DDM.IMPORT], Saving data object
DEBUG,28 Apr 2009 13:26:34,498,[XELLERATE.DDM.IMPORT], Object created/updated with key: 405
DEBUG,28 Apr 2009 13:26:34,498,[XELLERATE.DDM.IMPORT], Importing AdapterJavaTask(key=234)(MERGED)
DEBUG,28 Apr 2009 13:26:34,498,[XELLERATE.DDM.IMPORT], Object is being updated
DEBUG,28 Apr 2009 13:26:34,498,[XELLERATE.DDM.IMPORT], Deleting existing relational children
DEBUG,28 Apr 2009 13:26:34,499,[XELLERATE.DDM.IMPORT], Creating data object
DEBUG,28 Apr 2009 13:26:34,499,[XELLERATE.DDM.IMPORT],Creating data object with params: com.thortech.xl.dataobj.tcDataBase@14c5249,234,405,[B@154bf01
DEBUG,28 Apr 2009 13:26:34,500,[XELLERATE.DDM.IMPORT], Resolving dependency to {}
INFO,28 Apr 2009 13:26:34,500,[XELLERATE.DDM.DATABASE],SELECT RLO_KEY SELFKEY FROM RLO WHERE RLO_TAG = ?
ERROR,28 Apr 2009 13:26:34,501,[XELLERATE.DDM.IMPORT],Exception during import
com.thortech.xl.ddm.exception.DDMException: Unresolved dependency{}
at com.thortech.xl.ddm.instance.visitor.ImportVisitor.visitStarted(Lcom.thortech.xl.ddm.instance.SchemaInstance;)V(Unknown Source)
at com.thortech.xl.ddm.instance.SchemaInstance.traverse(Lcom.thortech.xl.ddm.instance.visitor.Visitor;)V(Unknown Source)
at com.thortech.xl.ddm.instance.TableInstance.traverse(Lcom.thortech.xl.ddm.instance.visitor.Visitor;)V(Unknown Source)
at com.thortech.xl.ddm.instance.TableInstance.traverse(Lcom.thortech.xl.ddm.instance.visitor.Visitor;)V(Unknown Source)
at com.thortech.xl.ddm.instance.TableInstance.traverse(Lcom.thortech.xl.ddm.instance.visitor.Visitor;)V(Unknown Source)
at com.thortech.xl.ddm.instance.TableInstance.traverse(Lcom.thortech.xl.ddm.instance.visitor.Visitor;)V(Unknown Source)
at com.thortech.xl.ddm.instance.SchemaInstanceFacade.performImport(Lcom.thortech.xl.dataaccess.tcDataProvider;Ljava.util.Collection;Ljava.sql.Connection;Ljava.util.HashMap;Lcom.thortech.xl.ddm.instance.ImportListener;)V(Unknown Source)
at com.thortech.xl.ejb.beansimpl.tcImportOperationsBean.performImport(Ljava.util.Collection;)V(Unknown Source)
at com.thortech.xl.ejb.beans.tcImportOperationsSession.performImport(Ljava.util.Collection;)V(Unknown Source)
at com.thortech.xl.ejb.beans.tcImportOperations_s6z4ae_EOImpl.performImport(tcImportOperations_s6z4ae_EOImpl.java:548)
at com.thortech.xl.ejb.beans.tcImportOperations_s6z4ae_EOImpl_CBV.performImport(Ljava.util.Collection;)V(Unknown Source)
at Thor.API.Operations.tcImportOperationsClient.performImport(Ljava.util.Collection;)V(Unknown Source)
at jrockit.reflect.VirtualNativeMethodInvoker.invoke(Ljava.lang.Object;[Ljava.lang.Object;)Ljava.lang.Object;(Unknown Source)
        at java.lang.reflect.Method.invoke(Ljava.lang.Object;[Ljava.lang.Object;I)Ljava.lang.Object;(Unknown Source)
        at Thor.API.Base.SecurityInvocationHandler$1.run()Ljava.lang.Object;(Unknown Source)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
        at weblogic.security.Security.runAs(Security.java:41)
        at Thor.API.Security.LoginHandler.weblogicLoginSession.runAs(Ljava.security.PrivilegedAction;)Ljava.lang.Object;(Unknown Source)
        at Thor.API.Base.SecurityInvocationHandler.invoke(Ljava.lang.Object;Ljava.lang.reflect.Method;[Ljava.lang.Object;)Ljava.lang.Object;(Unknown Source)
        at $Proxy16.performImport(Ljava.util.Collection;)V(Unknown Source)
        at com.thortech.xl.webclient.actions.ConnectorInstallProcessAction.importXmlForInstallation(Lorg.apache.struts.action.ActionMapping;Lorg.apache.struts.action.ActionForm;Ljavax.servlet.http.HttpServletRequest;Ljavax.servlet.http.HttpServletResponse;)Lorg.apache.struts.action.ActionForward;(Unknown Source)
        at com.thortech.xl.webclient.actions.ConnectorInstallProcessAction.completeInstallation(Lorg.apache.struts.action.ActionMapping;Lorg.apache.struts.action.ActionForm;Ljavax.servlet.http.HttpServletRequest;Ljavax.servlet.http.HttpServletResponse;)Lorg.apache.struts.action.ActionForward;(Unknown Source)
        at jrockit.reflect.VirtualNativeMethodInvoker.invoke(Ljava.lang.Object;[Ljava.lang.Object;)Ljava.lang.Object;(Unknown Source)
        at java.lang.reflect.Method.invoke(Ljava.lang.Object;[Ljava.lang.Object;I)Ljava.lang.Object;(Unknown Source)
        at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)
INFO,28 Apr 2009 13:26:34,611,[XELLERATE.DDM.STATS],Purging 68 prepared statements
ERROR,28 Apr 2009 13:26:34,664,[XELLERATE.WEBAPP],Class/Method: ConnectorInstallProcessAction/importXmlForInstallation/DDM Exception while importing xml encounter some problems: Unresolved dependency{}
DEBUG,28 Apr 2009 13:30:00,018,[XELLERATE.ADAPTERS],Class/Method: tcADPClassLoader/getClassLoader entered.
DEBUG,28 Apr 2009 13:30:00,018,[XELLERATE.ADAPTERS],Class/Method: tcADPClassLoader/initialize entered.
DEBUG,28 Apr 2009 13:30:00,019,[XELLERATE.ADAPTERS],Class/Method: tcADPClassLoader/addJarFile entered.
DEBUG,28 Apr 2009 13:30:00,019,[XELLERATE.ADAPTERS],Class/Method: tcADPClassLoader/addJarFile left.

Just noticed that it gives an NPE before that, so that is likely the real issue and it's barfing later due to that. Any help is appreciated about the NPE
DEBUG,28 Apr 2009 13:38:41,080,[XELLERATE.DDM.IMPORT],Importing ScheduleTask(name=Exchange Mail Store Lookup Reconciliation)(key=81)(MERGED)
DEBUG,28 Apr 2009 13:38:41,081,[XELLERATE.DDM.IMPORT], Object is being updated
DEBUG,28 Apr 2009 13:38:41,081,[XELLERATE.DDM.IMPORT], Deleting existing relational children
DEBUG,28 Apr 2009 13:38:41,081,[XELLERATE.DDM.IMPORT], Creating data object
DEBUG,28 Apr 2009 13:38:41,081,[XELLERATE.DDM.IMPORT],Creating data object with params: com.thortech.xl.dataobj.tcDataBase@1713ffb,81,[B@15285c1
ERROR,28 Apr 2009 13:38:41,082,[XELLERATE.SERVER],Class/Method: tcTableDataObj/setTimestamp encounter some problems: {1}
java.lang.NullPointerException
at com.thortech.xl.dataobj.tcDataSet.setTimestamp(ILjava.sql.Timestamp;)V(Unknown Source)
at com.thortech.xl.dataaccess.tcDataSet.setTimestamp(Ljava.lang.String;Ljava.sql.Timestamp;)V(Unknown Source)
at com.thortech.xl.dataobj.tcTableDataObj.setTimestamp(Ljava.lang.String;Ljava.sql.Timestamp;)V(Unknown Source)
at com.thortech.xl.ddm.instance.visitor.ImportVisitor.visitStarted(Lcom.thortech.xl.ddm.instance.SchemaInstance;)V(Unknown Source)
at com.thortech.xl.ddm.instance.SchemaInstance.traverse(Lcom.thortech.xl.ddm.instance.visitor.Visitor;)V(Unknown Source)
at com.thortech.xl.ddm.instance.TableInstance.traverse(Lcom.thortech.xl.ddm.instance.visitor.Visitor;)V(Unknown Source)
at com.thortech.xl.ddm.instance.SchemaInstanceFacade.performImport(Lcom.thortech.xl.dataaccess.tcDataProvider;Ljava.util.Collection;Ljava.sql.Connection;Ljava.util.HashMap;Lcom.thortech.xl.ddm.instance.ImportListener;)V(Unknown Source)
at com.thortech.xl.ejb.beansimpl.tcImportOperationsBean.performImport(Ljava.util.Collection;)V(Unknown Source)
at com.thortech.xl.ejb.beans.tcImportOperationsSession.performImport(Ljava.util.Collection;)V(Unknown Source)
at com.thortech.xl.ejb.beans.tcImportOperations_s6z4ae_EOImpl.performImport(tcImportOperations_s6z4ae_EOImpl.java:548)
at com.thortech.xl.ejb.beans.tcImportOperations_s6z4ae_EOImpl_CBV.performImport(Ljava.util.Collection;)V(Unknown Source)
at Thor.API.Operations.tcImportOperationsClient.performImport(Ljava.util.Collection;)V(Unknown Source)
at jrockit.reflect.VirtualNativeMethodInvoker.invoke(Ljava.lang.Object;[Ljava.lang.Object;)Ljava.lang.Object;(Unknown Source)
        at java.lang.reflect.Method.invoke(Ljava.lang.Object;[Ljava.lang.Object;I)Ljava.lang.Object;(Unknown Source)
        at Thor.API.Base.SecurityInvocationHandler$1.run()Ljava.lang.Object;(Unknown Source)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:121)
        at weblogic.security.Security.runAs(Security.java:41)
        at Thor.API.Security.LoginHandler.weblogicLoginSession.runAs(Ljava.security.PrivilegedAction;)Ljava.lang.Object;(Unknown Source)
        at Thor.API.Base.SecurityInvocationHandler.invoke(Ljava.lang.Object;Ljava.lang.reflect.Method;[Ljava.lang.Object;)Ljava.lang.Object;(Unknown Source)
        at $Proxy16.performImport(Ljava.util.Collection;)V(Unknown Source)
        at com.thortech.xl.webclient.actions.ConnectorInstallProcessAction.importXmlForInstallation(Lorg.apache.struts.action.ActionMapping;Lorg.apache.struts.action.ActionForm;Ljavax.servlet.http.HttpServletRequest;Ljavax.servlet.http.HttpServletResponse;)Lorg.apache.struts.action.ActionForward;(Unknown Source)
        at com.thortech.xl.webclient.actions.ConnectorInstallProcessAction.completeInstallation(Lorg.apache.struts.action.ActionMapping;Lorg.apache.struts.action.ActionForm;Ljavax.servlet.http.HttpServletRequest;Ljavax.servlet.http.HttpServletResponse;)Lorg.apache.struts.action.ActionForward;(Unknown Source)
        at jrockit.reflect.VirtualNativeMethodInvoker.invoke(Ljava.lang.Object;[Ljava.lang.Object;)Ljava.lang.Object;(Unknown Source)
        at java.lang.reflect.Method.invoke(Ljava.lang.Object;[Ljava.lang.Object;I)Ljava.lang.Object;(Unknown Source)
        at org.apache.struts.actions.DispatchAction.dispatchMethod(DispatchAction.java:280)

Exchange Connector for 365 cloud email

We are hoping to use the Exchange Connector 3.0 for SCSM (Service Manager). Do we have to install the API on the Exchange server in the cloud to accomplish this? Also does the Exchange Connector 3.0 work with Exchange 2007?

Using Office 365 there should be nothing you need to install in the cloud. You will need to install the Exchange Web Services Managed API client dll on your SCSM management server.
In the documentation for the Exchange Connector, it states it was tested on Exchange 2010 and Office 365. I'm not sure if it will work or not because Exchange 2007 doesn't have the same remote PowerShell abilities as 2010. I know this is why the Orchestrator
IP for Exchange will not work on 2007.
Matthew Dowst |
Blog | Twitter

Question in Installing exchange connector in SCCM 2012 R2

Hi,
I am installing Exchange connector in SCCM 2012 R2 environment. I have Exchange 2010 SP3 in my environment.
While adding the exchange connector wizard, in the Settings page, I am confused which option to select in
"ALLOW EXTERNAL MOBILE DEVICE MANAGEMENT". The options are
Exchange Default, Allowed and Prohibited.
As per my requirement, i just need the mobile device inventory. Nothing else is required. I have found that incorrect settings here will not allow the users to receive mails.
Can anyone please guide me that which option needs to be selected here as all the settings will be managed by Exchange only and SCCM just requires the inventory information.
Thanks.
-AB
-Thanks AB

So, I think the correct option should be Exchange(Default). Please correct me if I am wrong.
You would have to ask your Exchange admin how it is configured. Wally already provided the link which explains it: "If the mobile device synchronizes with Exchange Server, set the Exchange flag
AllowExternalDeviceManagement to ensure that the mobile device continues to receive email from Exchange after it is enrolled by Configuration Manager. If you install the Configuration Manager Exchange Server connector, you
can set this flag by configuring the option External mobile device management in the Exchange Server connector properties" So it has to be set to "allowed" somehow (either by specifying it in the connector's
properties or using the Exchange settings).
Torsten Meringer | http://www.mssccmfaq.de

Service Manager 2012 R2 - Exchange connector - Resolve an incident

I am trying to resolve an incident by adding [Resolved] to the subject of an email. The email already has [IR###] in it.
Responding to the email does update the incident so the Exchange connector is working. However adding the additional [Resolved] does not actually Resolve the ticket.
I verified the parsing keyboard was indeed [Resolved]
Ideas? I had trouble finding any detailed documentation on this feature.

The [IRxyz] needs to be in the
subject of the email, the [Resolved] must be in the
body of the email.
Than it should work with resolving the incident via email ;-)
Hope this helps.
Andreas Baumgarten | H&D International Group

Need to download Exchange Connector 9.1.1.X

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