Need to download just Adobe x.  have license for that. When I try to load X standard it defaults to X Pro.

Anyone know where that file would be?

Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  12 | 11, 10 | 9, 8, 7
Photoshop Elements:  12 | 11, 10 | 9,8,7
Lightroom:  5.6| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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    Just bought CC and have license key. When I try to redeem it says "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." anyone have any ideas?

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -ID support http://helpx.adobe.com/x-productkb/global/service-c1.html

  • I continue to recieve the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe photoshop elements 13 software that I purchased.

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    cancel the akamai download and download files 1 of 2 and 2 of 2 directly.  put both in the same directory and double click the exe to start installation.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have an iPod  that when I try to update the Apps that are shown to need update-ding and when I indicated to have them updated I get a message "can not connect to App store". The ipod has been updateing until recently. I came still down load new App  and

    I submitted my question but ran out of room in the box. I can still down load new Apps to my iPod touch AND update them but CAN NOT update the older Apps. that was on the iPod before the problem.
    I have been to Three Apple Service Center stores - In Tulsa OK, Oklahoma City OK, Tacoma WA and NO ONE could tell me what is the problem OR what to do to correct it.  The Tech then tells me to get hold of the main Apple Service Center number. I tell them I already have and they still recommend going to them.
    I have erased all information and started over as a new iPod Touch but the problem persists.
    I have called the Apple Service number and they tell me to do everything that the the Tech's at the Apple Service center stores tried to do but DID NOT work.
    After I spend a lot of time on the phone, I get told to make an appointment at a Apple Service center store so they can physically have hands on assistance. Come on folks I have already done that and they were of no help. When I say that, I get told that may be the only way I can get the problem resolved.
    Surely there is someone out there that knows something about what is happening OR not happening with my iPod and provide a solution.
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    After I spend a lot of time on the phone, I get told to make an appointment at a Apple Service center store so they can physically have hands on assistance. Come on folks I have already done that and they were of no help. When I say that, I get told that may be the only way I can get the problem resolved.
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  • I have a MacBook that when I try to print it stops the printer queue and it creates a PrintJobMgr.crash.log, I have a MacBook that when I try to print it stops the printer queue and it creates a PrintJobMgr.crash.log

    I have a MacBook with the following configuration:
      Model Name:  MacBook
      Model Identifier:           MacBook2,1
      Processor Name:           Intel Core 2 Duo
      Processor Speed:           2 GHz
      Number Of Processors:               1
      Total Number Of Cores:              2
      L2 Cache (per processor):           4 MB
      Memory:           1 GB
      Bus Speed:       667 MHz
      Boot ROM Version:       MB21.00A5.B07
      SMC Version:   1.17f0
    I have a LaserJet P1005 Printer
    I can print the configuration page through the printer queue utility but when I try to print any other way even with txt editor the queue stops
    when I check through console i get at the PrintJobMgr.crash.log the following:
    ===== Friday, 27 January 2012 01:12:02 Europe/London =====
    Host Name:      MacBook
    Date/Time:      2012-01-27 01:12:06.279 +0000
    OS Version:     10.4.11 (Build 8S2167)
    Report Version: 4
    Command: PrintJobMgr
    Path:    /System/Library/Printers/Libraries/PrintJobMgr/Contents/
    MacOS/PrintJobMgr
    Parent:  cupsd [305]
    Version: ??? (???)
    PID:    442
    Thread: 0
    Exception:  EXC_BAD_ACCESS (0x0001)
    Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x0000029c
    Thread 0 Crashed:
    0   ...oftware2000.print.hp1006.pm 0x00378f89 operator delete(void*) 
    + 43019
    1   ...oftware2000.print.hp1006.pm 0x0031690d PMPluginFactory + 6441
    2   ....printingmanager.jobmanager 0x00005a14 0x1000 + 18964
    3   ....printingmanager.jobmanager 0x00006293 0x1000 + 21139
    4   ....printingmanager.jobmanager 0x00007d0d 0x1000 + 27917
    5   ....printingmanager.jobmanager 0x00003d05 0x1000 + 11525
    6   ....printingmanager.jobmanager 0x0000258e 0x1000 + 5518
    7   ....printingmanager.jobmanager 0x000024b5 0x1000 + 5301
    Thread 1:
    0   libSystem.B.dylib              0x900bbf6c sigwait + 12
    1   libSystem.B.dylib              0x90023d67 _pthread_body + 84
    Thread 2:
    0   libSystem.B.dylib              0x901101cf 
    semaphore_timedwait_trap + 7
    1   ...oftware2000.print.hp1006.pm 0x00318d4e PMPluginFactory + 15722
    2   ...ple.CoreServices.CarbonCore 0x90cb8ce0 PrivateMPEntryPoint + 51
    3   libSystem.B.dylib              0x90023d67 _pthread_body + 84
    Thread 0 crashed with X86 Thread State (32-bit):
       eax: 0x00000001  ebx: 0x003162ea  ecx: 0x00000036  edx: 0x00000000
       edi: 0x0042e5f0  esi: 0x000001fc  ebp: 0xbfff79e8  esp: 0xbfff79e8
        ss: 0x0000001f  efl: 0x00010206  eip: 0x00378f89   cs: 0x00000017
        ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
    Binary Images Description:
         0x1000 -    0x13fff com.apple.printingmanager.jobmanager 4.6 
    (126.5)     /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/
    PrintJobMgr
       0x205000 -   0x2e3fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
       0x313000 -   0x3b1fff com.software2000.print.hp1006.pm 1.0.6 (0)     /
    Library/Printers/hp/laserjet/HP1006/HP1006PM.plugin/Contents/MacOS/
    HP1006PM
       0x3cd000 -   0x3d0fff com.apple.print.iom.USB 4.6 (163.10)     /System/
    Library/Printers/IOMs/USBIOM.plugin/Contents/MacOS/USBIOM
       0x3d5000 -   0x3d8fff 
    com.apple.print.usbgenericprintingclass.plugin 4.6 (163.10) /System/
    Library/Printers/Libraries/USBGenericPrintingClass.plugin/Contents/
    MacOS/USBGenericPrintingClass
       0x3dc000 -   0x3e4fff com.apple.iokit.IOUSBLib 2.7.5     /System/
    Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/
    Contents/MacOS/IOUSBLib
    0x8fe00000 - 0x8fe4afff dyld 46.16  /usr/lib/dyld
    0x90000000 - 0x90171fff libSystem.B.dylib       /usr/lib/libSystem.B.dylib
    0x901c1000 - 0x901c3fff libmathCommon.A.dylib   /usr/lib/system/
    libmathCommon.A.dylib
    0x901c5000 - 0x90202fff com.apple.CoreText 1.1.3 (???)      /System/
    Library/Frameworks/ApplicationServices.framework/Versions/A/
    Frameworks/CoreText.framework/Versions/A/CoreText
    0x90229000 - 0x902fffff ATS   /System/Library/Frameworks/
    ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/
    Versions/A/ATS
    0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.85 (???)     /System/
    Library/Frameworks/ApplicationServices.framework/Versions/A/
    Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.11 (368.35)  /
    System/Library/Frameworks/CoreFoundation.framework/Versions/A/
    CoreFoundation
    0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???)   /System/
    Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x90913000 - 0x90a07fff libicucore.A.dylib      /usr/lib/libicucore.A.dylib
    0x90a57000 - 0x90ad6fff libobjc.A.dylib   /usr/lib/libobjc.A.dylib
    0x90aff000 - 0x90b63fff libstdc++.6.dylib       /usr/lib/libstdc++.6.dylib
    0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
    0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???)     /System/
    Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x90c66000 - 0x90c78fff libauto.dylib     /usr/lib/libauto.dylib
    0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.31 
    (682.32)    /System/Library/Frameworks/CoreServices.framework/Versions/A/
    Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1     /System/
    Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/
    OSServices.framework/Versions/A/OSServices
    0x91008000 - 0x91047fff com.apple.CFNetwork 129.24    /System/Library/
    Frameworks/CoreServices.framework/Versions/A/Frameworks/
    CFNetwork.framework/Versions/A/CFNetwork
    0x9105a000 - 0x9106afff com.apple.WebServices 1.1.3 (1.1.0) /System/
    Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/
    WebServicesCore.framework/Versions/A/WebServicesCore
    0x91075000 - 0x910f4fff com.apple.SearchKit 1.0.8     /System/Library/
    Frameworks/CoreServices.framework/Versions/A/Frameworks/
    SearchKit.framework/Versions/A/SearchKit
    0x9112e000 - 0x9114cfff com.apple.Metadata 10.4.4 (121.36)  /System/
    Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/
    Metadata.framework/Versions/A/Metadata
    0x91158000 - 0x91166fff libz.1.dylib      /usr/lib/libz.1.dylib
    0x91169000 - 0x91308fff com.apple.security 4.5.2 (29774)    /System/
    Library/Frameworks/Security.framework/Versions/A/Security
    0x91406000 - 0x9140efff com.apple.DiskArbitration 2.1.2     /System/
    Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x91415000 - 0x9141cfff libbsm.dylib      /usr/lib/libbsm.dylib
    0x91420000 - 0x91446fff com.apple.SystemConfiguration 1.8.6 /System/
    Library/Frameworks/SystemConfiguration.framework/Versions/A/
    SystemConfiguration
    0x91458000 - 0x914cefff com.apple.audio.CoreAudio 3.0.5     /System/
    Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x9151f000 - 0x9151ffff com.apple.ApplicationServices 10.4 (???)  /
    System/Library/Frameworks/ApplicationServices.framework/Versions/A/
    ApplicationServices
    0x91521000 - 0x9154dfff com.apple.AE 316.3      /System/Library/Frameworks/
    ApplicationServices.framework/Versions/A/Frameworks/AE.framework/
    Versions/A/AE
    0x91560000 - 0x91634fff com.apple.ColorSync 4.4.13    /System/Library/
    Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
    ColorSync.framework/Versions/A/ColorSync
    0x9166f000 - 0x916e2fff com.apple.print.framework.PrintCore 4.6 
    (177.13)    /System/Library/Frameworks/ApplicationServices.framework/
    Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x91710000 - 0x917b9fff com.apple.QD 3.10.28 (???)    /System/Library/
    Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
    QD.framework/Versions/A/QD
    0x917df000 - 0x9182afff com.apple.HIServices 1.5.2 (???)    /System/
    Library/Frameworks/ApplicationServices.framework/Versions/A/
    Frameworks/HIServices.framework/Versions/A/HIServices
    0x91849000 - 0x9185ffff com.apple.LangAnalysis 1.6.3  /System/Library/
    Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
    LangAnalysis.framework/Versions/A/LangAnalysis
    0x9186b000 - 0x91886fff com.apple.FindByContent 1.5   /System/Library/
    Frameworks/ApplicationServices.framework/Versions/A/Frameworks/
    FindByContent.framework/Versions/A/FindByContent
    0x91891000 - 0x918cefff com.apple.LaunchServices 183.1      /System/
    Library/Frameworks/ApplicationServices.framework/Versions/A/
    Frameworks/LaunchServices.framework/Versions/A/LaunchServices
    0x918e2000 - 0x918eefff com.apple.speech.synthesis.framework 3.5  /
    System/Library/Frameworks/ApplicationServices.framework/Versions/A/
    Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x918f5000 - 0x91935fff com.apple.ImageIO.framework 1.5.9   /System/
    Library/Frameworks/ApplicationServices.framework/Versions/A/
    Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x91948000 - 0x919fafff libcrypto.0.9.7.dylib   /usr/lib/libcrypto.
    0.9.7.dylib
    0x91a40000 - 0x91a56fff libcups.2.dylib   /usr/lib/libcups.2.dylib
    0x91a5b000 - 0x91a79fff libJPEG.dylib     /System/Library/Frameworks/
    ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
    Versions/A/Resources/libJPEG.dylib
    0x91a7e000 - 0x91addfff libJP2.dylib      /System/Library/Frameworks/
    ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
    Versions/A/Resources/libJP2.dylib
    0x91aef000 - 0x91af3fff libGIF.dylib      /System/Library/Frameworks/
    ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
    Versions/A/Resources/libGIF.dylib
    0x91af5000 - 0x91b7dfff libRaw.dylib      /System/Library/Frameworks/
    ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
    Versions/A/Resources/libRaw.dylib
    0x91b81000 - 0x91b9cfff libPng.dylib      /System/Library/Frameworks/
    ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
    Versions/A/Resources/libPng.dylib
    0x91ba1000 - 0x91ba3fff libRadiance.dylib       /System/Library/Frameworks/
    ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
    Versions/A/Resources/libRadiance.dylib
    0x91ca0000 - 0x91cdffff libTIFF.dylib     /System/Library/Frameworks/
    ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/
    Versions/A/Resources/libTIFF.dylib
    0x91ce5000 - 0x91ce5fff com.apple.Accelerate 1.3.1 (Accelerate 
    1.3.1)      /System/Library/Frameworks/Accelerate.framework/Versions/A/
    Accelerate
    0x91ce7000 - 0x91d75fff com.apple.vImage 2.5    /System/Library/
    Frameworks/Accelerate.framework/Versions/A/Frameworks/
    vImage.framework/Versions/A/vImage
    0x91d7c000 - 0x91d7cfff com.apple.Accelerate.vecLib 3.3.1 (vecLib 
    3.3.1)      /System/Library/Frameworks/Accelerate.framework/Versions/A/
    Frameworks/vecLib.framework/Versions/A/vecLib
    0x91d7e000 - 0x91dd7fff libvMisc.dylib    /System/Library/Frameworks/
    Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/
    A/libvMisc.dylib
    0x91de0000 - 0x91e04fff libvDSP.dylib     /System/Library/Frameworks/
    Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/
    A/libvDSP.dylib
    0x91e0c000 - 0x92215fff libBLAS.dylib     /System/Library/Frameworks/
    Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/
    A/libBLAS.dylib
    0x9224f000 - 0x92603fff libLAPACK.dylib   /System/Library/Frameworks/
    Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/
    A/libLAPACK.dylib
    0x92630000 - 0x9271dfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
    0x9271f000 - 0x9279dfff com.apple.DesktopServices 1.3.7     /System/
    Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/
    DesktopServicesPriv
    0x927de000 - 0x92a16fff com.apple.Foundation 6.4.12 (567.42)      /System/
    Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x92bc4000 - 0x92bc4fff com.apple.Carbon 10.4 (???)   /System/Library/
    Frameworks/Carbon.framework/Versions/A/Carbon
    0x92bc6000 - 0x92bd6fff com.apple.ImageCapture 3.0.4  /System/Library/
    Frameworks/Carbon.framework/Versions/A/Frameworks/
    ImageCapture.framework/Versions/A/ImageCapture
    0x92be5000 - 0x92bedfff com.apple.speech.recognition.framework 3.6      /
    System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
    SpeechRecognition.framework/Versions/A/SpeechRecognition
    0x92bf3000 - 0x92bf9fff com.apple.securityhi 2.0.1 (24742)  /System/
    Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
    SecurityHI.framework/Versions/A/SecurityHI
    0x92bff000 - 0x92c90fff com.apple.ink.framework 101.2.1 (71)      /System/
    Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
    Ink.framework/Versions/A/Ink
    0x92ca4000 - 0x92ca8fff com.apple.help 1.0.3 (32.1)   /System/Library/
    Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/
    Versions/A/Help
    0x92cab000 - 0x92cc9fff com.apple.openscripting 1.2.7 (???) /System/
    Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
    OpenScripting.framework/Versions/A/OpenScripting
    0x92cdb000 - 0x92ce1fff com.apple.print.framework.Print 5.2 (192.4)     /
    System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
    Print.framework/Versions/A/Print
    0x92ce7000 - 0x92d4afff com.apple.htmlrendering 66.1 (1.1.3)      /System/
    Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
    HTMLRendering.framework/Versions/A/HTMLRendering
    0x92d71000 - 0x92db2fff com.apple.NavigationServices 3.4.4 (3.4.3)      /
    System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
    NavigationServices.framework/Versions/A/NavigationServices
    0x92dd9000 - 0x92de7fff com.apple.audio.SoundManager 3.9.1  /System/
    Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
    CarbonSound.framework/Versions/A/CarbonSound
    0x92dee000 - 0x92df3fff com.apple.CommonPanels 1.2.3 (73)   /System/
    Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
    CommonPanels.framework/Versions/A/CommonPanels
    0x92df8000 - 0x930edfff com.apple.HIToolbox 1.4.10 (???)    /System/
    Library/Frameworks/Carbon.framework/Versions/A/Frameworks/
    HIToolbox.framework/Versions/A/HIToolbox
    Any Ideas?
    Thanks,
    George Govotsis

    I have the same printer, P1005, and hae been using it with Tiger (PPC), Leopard (PPC and intel), snow Leopard and Lion. What I do know is that it DOES HAVE print bugs in Tiger and, perhaps, Leopard, I had to ALWAYS manually delete print jobs after EVERY print as system did not clean memory. I reported this to Apple, but it seems to be a printer driver issue, unsolved by HP. It was solved in subsequent systems. So, my suggestion is to upgrade to Snow Leopard at least, as you have a core 2 duo 2006 MB, or directly to Lion as most recent, and best fit with printer drivers. You must put at least 2 GB of memory for SL and Lion, best is 4 GB (your model may support 3 GB only if the first core 2 duo series).
    Until then, clean printing system by clicking minus button in sys prefs/print.
    download last HP printer driver for Tiger,check with their site
    install driver or reinstall, even if installed
    put printer back again
    If it continues to behave as described, then you must delete every print job after completion or upgrade to at least SL. Many say SL is best for that generation, me included. But you must not share this opinion, of course.

  • HT1414 I just got an iPad mini for Christmas; when I try to sync it with iTunes, it tells me I have to restore it first; when I tried to restore it, it said it could not restore as the defive was not found.  How do I sync this with iTunes for the first ti

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  • I recently downloaded a "free" app, the problem resides that when I try to buy an extension of this app, a message appears saying that I can't buy it with that visa card. I bought other apps with the same card, any solution?

    As I was saying, I have an iPod Touch which I bought this Summer on August, and until recently it never gave me a problem.
    I recently downloaded a "free" app (which means, it's partly free, so if I want it completely I should buy one of the "extensions" it has).
    Well, today I was trying to buy an "extension" for an app. I did everything as per usual, but for some reason, there appears to be a message that I can't buy it with visa, when I've already bought other apps and things online with the same card, without a problem. Which should cross the option that the problem resides in the card (I also contacted with the bank and everything was as per usual with the card).
    Also, a friend of mine has this same app and for this person everything went smoothly without a problem.
    Does anyone of you know what is the problem or what should I do?

    The message says: "The payment method has been denied, try another method"
    I'm living in the same country and city since I was born, so I don't think the location is the problem.
    And yes, I paid with the card a meal in Burguer King today. And nothing more.

  • Mail: Have an email that when I try to delete I get rotating colored circle and mail locks up?

    For the first time, I have received an email from known source and when I go to delete it I get a rotating colored circle and mail locks up. To get out I have to force quit.
    I have an iMac running Lion.
    Any idea of what may be going on here?

    Hello,
    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions,  then move these files to the Desktop.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    Then try deleting it in Safe Mode.

  • I have a MAC and when I try to use Adobe Reader, I get a pop up telling me I need to accept the end user agreement. It instructs me to go the Abobe Reader Installer download , double click and accept the agreement, but there is no agreement.  What should

    I have a MAC and when I try to use Adobe Reader, I get a pop up telling me to lauch ADobe Reader and accept the end user license agreement, but when I do that, there is no agreement to acknowledge.   What should I do?

    I have the same problem as Pam101. I am on OS X 10.9 and Safari 7 (actually on 2 iMacs). The one iMac is fine but the other with the same versions and settings Adobe Reader will not work. What happens is the Adobe Reader icon appears on the dock, bounces once and that's it. When trying to open a .pdf file from a website a new tab is opened on Safari, the background is black and there is a pop up message (black test on a white background) that reads: "Adobe PDF Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement." This is all very well but if Adobe Reader will not launch how on earth is it possible to accept the End User License Agreement terms? Very, very annoying, especially since it all works just fine if I launch a .pdf file from a website using Chrome. What is going on here and who do I talk to in order to fix this problem - Apple or Adobe?

  • I have gotten about 4 emails with a quick time attatchment, but it won't play because it says it is in a format it can't read.  Do I need to download some sort of additional software for this and if so  what?

    I have gotten about 4 emails (Frontier) with quick time attatchments, but it won't play them.  I just get a mesage saying it can't read it in the current format.  Do I need to download additional software and if so what?

    You might try adding Perian.  It can help QT play a with a wide variety of formats.

  • I have  license for Adobe Design Std CS6 6.0 MLP .Is there any way to get the installer for this?

    I have  license for Adobe Design Std CS6 6.0 MLP .Is there any way to get the installer for this?

    Download CS6 products
    Mylenium

  • I have OS 10.6.8 and I've recently downloaded Mountain Lion (10.8.3)... when I try to install, it says that I need version 10.8 to continue... What do I do?

    I have OS 10.6.8 and I've recently downloaded Mountain Lion (10.8.3)... when I try to install, it says that I need version 10.8 to continue... What do I do?

    Open App Store and sign in with your Apple ID. Locate the Mountain Lion installer, purchase Mountain Lion, then download it. It's a 4 GB file. You have downloaded an updater.
    Make Your Own Mountain/Lion Installer
    1. After downloading Mountain/Lion you must first save the Install Mac OS X Mountain/
        Lion application. After Mountain/Lion downloads DO NOT click on the Install button.
        Go to your Applications folder and make a copy of the Mountain/Lion installer. Move
        the copy into your Downloads folder. Now you can click on the Install button. You
        must do this because the installer deletes itself automatically when it finishes
        installing.
    2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
      a. Open Disk Utility in your Utilities folder.
      b. After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the left
          side list. Click on the Partition tab in the DU main window.
      c. Under the Volume Scheme heading set the number of partitions from the drop down menu to one.     
          Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the
          partition scheme to GUID then click on the OK button. Click on the Partition button and wait until
          the process has completed.
      d. Select the volume you just created (this is the sub-entry under the drive entry) from the left side
          list. Click on the Erase tab in the DU main window.
      e. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the
          button for Zero Data and click on OK to return to the Erase window.
      f. Click on the Erase button. The format process can take up to an hour depending upon the flash
         drive size.
    3. Locate the saved Mountain/Lion installer in your Downloads folder. CTRL- or RIGHT-click on the installer and select Show Package Contents from the contextual menu. Double-click on the Contents folder to open it. Double-click on the SharedSupport folder. In this folder you will see a disc image named InstallESD.dmg.
    4. Plug in your freshly prepared USB flash drive. You are going to clone the content of the InstallESD.dmg disc image to the flash drive as follows:
      a. Double-click on the InstallESD.dmg file to mount it on your Desktop.
      b. Open Disk Utility.
      c. Select the USB flash drive from the left side list.
      d. Click on the Restore tab in the DU main window.
      e. Select the USB flash drive volume from the left side list and drag it to the Destination entry field.
      f. Drag the mounted disc icon from the Desktop into the Source entry field.
      g. Double-check you got it right, then click on the Restore button.
    When the clone is completed you have a fully bootable installer that you can use without having to re-download Mountain/Lion.
    Note: The term Mountain/Lion used above means Lion or Mountain Lion.
    As an alternative to the above (you still have to do your own download of Lion/Mountain Lion) you can try using Lion DiskMaker 2.0 that automates the process of Steps 2 through 4.

  • TS3772 Hi Team, I fairly new at this & I'm trying for the first time to download a movie, however its not allowing me to play as it says I need to download quicktime which I have tried to do, I have this application now but its still not allowing me to vi

    Hi Team, I am fairly new at this & I'm trying for the first time to download a movie, however its not allowing me to play as it says I need to download quicktime which I have tried to do, I have this application now but its still not allowing me to play movie, any help please for someone who hasnt got a clue

    where did you download the movie from?
    what is it doing when it wont allow you to play the movie?
    since you downloaded quicktime is it still asking you to download quicktime?

  • I have the latest itune but i am unable to update my phone or my ipad 2 i have been in to the shop and they said i need to download a diffrent type of itunes for wifi can you please help

    I have the latest iTunes but am unable to update my phone or my ipad 2 I have been in to the shop and they said I need to download a different type of iTunes for wifi I have a desk top with windows vista and wifi can you please help

    We'll need more information before anyone can be of much help. What model iPhone is it, what versions of iOS are running on the iPad 2 now, what exactly are you trying to update, and what version of iTunes are you running? And what exactly is going wrong (include error messages if any).
    Once we have that information, someone here can probably offer advice. Note that you cannot sync content or upgrade iOS wirelessly until you get your iPhone and iPad up to iOS 5 and that requires that you connect those devices to your computer via the Dock-USB cable.
    Regards.

  • How do I find bad music files?  I have thousands of files, but some are bad.  When I try to load them into iTunes, it just spins.  I need a routine to identify and remove the bad files.  Any ideas?

    How do I find bad music files?  I have thousands of files, but some are bad.  When I try to load them into iTunes, it just spins.  I need a routine to identify and remove the bad files.  Any ideas?

    Hi ajoddo20,
    Welcome to the Apple Support Communities!
    You can use Home Sharing to import music and other media from one computer to another. Please use the instructions and information located in the attached article for information on how to complete the process. 
    iTunes 11 for Mac: Use Home Sharing to import items from another iTunes library
    Cheers,
    Joe 

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