Need to download Mountain Lion again.
Tried to update my Mac from 10.8 to 10.9, system froze, reset everything back to 10.6.8, lost files and programs (e.g Lightroom 5). need to update back to 10.8 so as to reload Lightroom 5 etc. Paid £13.99 on 18/09/13 for update 10.6.8 to 10.8, need to download this package again as I have lost the files, can anyone Help?
Welcome to Apple Support Communities
The only thing you have to do is to open the Mac App Store, log in with your Apple ID, go to Purchases tab and download Mountain Lion.
If you don't see OS X Mountain Lion in the purchases list, see if it's hidden, and if so, unhide it > http://support.apple.com/kb/HT4928
Similar Messages
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A few days ago I bought my first IMAC. I needed to download Mountain Lion, and I would get it for free as it's a new IMAC. Apple sent me a 'content code' - several times - because every time I enter it, it says the code is wrong.
Sorry to ask, but is it case sensitive?
Otherwise best to contact support and register a ticket: http://www.apple.com/support/contact/ -
I have 2 computers, I need to download Mountain Lion for both of them, or just downloading it in one will do?
You can download it only once (as it's a 4.5GB file and does take some time to download) but after the download is complete, quit the installer and look in your Applications folder for a file named "Install OS Mountain Lion.app". Make a copy of this file to put on your other computer or, as Linc suggests, make a bootable ML install drive to use on your other computer.
Just make sure that you don't install after the file first downloads - you'll need that file for your other machine.
Clinton -
I have a mac with a 10.6.8 opperating system and I tired downloading mountain lion, but it will not let me. How do I get my mac to allow me to? I'm pretty sure you have to have 10.7, but I dont know how to download that either
Does your MacBook meet the minimum requirements for Mountain Lion?
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009) -
Can download mountain lion again?
Before I install Mavericks, I need to put Mountain Lion on a partition in order to use apps that will not able to use Mavericks. How do I get another copy of Mountain Lion to install?
I have never tried what you describe, but this might help:
http://support.apple.com/kb/HT4718
Barry -
Do I need to upgrade to Mountain first or just go straight to Mavericks?
If you are running Snow Leopard (10.6.8), and your computer meets the other requirements, you can upgrade directly to Mavericks.
To install Mavericks, you need one of these Macs:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later),
MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Your Mac also needs:
OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed
2 GB or more of memory
8 GB or more of available space -
Un-split the hard drive and re-download Mountain Lion on my second laptop
I have two partitions on the hard drive of my MacBook Air; one has Snow Leopard (Mac OS X, 10.6.8) and the other has Mountain Lion (Mac OS X, 10.8.3). As I start saving more files on my MBA, I start having less free space to work with. When I purchased the Mountain Lion, I didn't purchase the CD version; I downloaded from Apple's site. Now I need to un-split my MacBook Air, keeping the Snow Leopard on it and move the Mountain Lion to my MacBook Pro. How do I do that? Any suggestions? Thanks!
download Mountain Lion again from the App Store - once the download is complete, it will try to install - cancel the install and create a Mountain Lion USB installer.
http://lifehacker.com/5928780/how-to-burn-os-x-mountain-lion-to-a-dvd-or-usb-fla sh-drive
You do realize that you can also download Mountain Lion in your Macbook Pro through App Store. It should be under your purchases section when you open App Store. -
Download mountain lion on replaced hard drive
I need to download mountain lion on a replaced hard drive. how can I do this?
If your Mac came with 10.7 or 10.8 installed, you'll have access to Internet recovery - reboot holding down cmd-R and follow the prompts.
If you started on 10.6, you must reinstall that OS first and then use the App Store to install 10.8.
Matt -
Mobile Me no longer exists and i want to use icloud. But i need to download Mountain Lion but I am told I can not purchase for my 2007 Macbook Pro. I am now running Snow Leopard.
What can I do?Upgrading from Snow Leopard to Lion or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99.
If you sign into the App Store and try to purchase Mountain Lion but the App Store says your computer is not compatible then you may still be able to upgrade to Lion per the following information.
A. Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
B. Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
Previously downloaded 'Mountain Lion' - Need to download again.....How??
Hi, i downloaded 'Mountain Lion' software for my macbook air earlier this year, through the apple website and paid for the license etc etc etc.
Recently my macbook crashed and i have had to reboot it and start again from scratch therefore i only have snow leopard again.
Surely i must be able to download my software again for free after paying for it so recently???
If so how??
ThanksDo you have the OS X firewall turned on? Go to System preferences, Security & Privacy and then the Firewall tab. Turn it off if it is on then try the download again.
Note the download is 4+ GBs and depending on the speed of your internet connection can take from 1/2 hour to several hours. If you have a slower internet connection you won't see any progress of the bar for some time.
Check your Applications folder for an entry that doesn't have any extension and some type of funny, incomplete, name. That could be the Lion download and you'll just have to wait for it to complete. -
I need help because Mountain lion downloads but when it gets to 156mb, itss calculating and then an error has occurred. What is the problem
Are you getting an error code?
Try resetting the App Store.
Reset Learned from Old Toad
If that doesn't work:
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store. Sign in and then reclick the Mountain Lion buy. It won’t charge you again. -
I begin to download mountain lion update and it fail. Then I tried again and icon shows "waiting" but it never begin to download. What can I do?
RainbowGarner wrote:
By install i presume you mean add it to the bottom of the machine ?
Yes, and it's rather easy to do too.
Your machine has two slots. These are the specs for a 2008 iMac (if your machine is different then check with Crucial.com and they will match the correct RAM for your machine)
Maximum Memory
6.0 GB (Actual) 4.0 GB (Apple)
Memory Slots
2 - 200-pin PC2-6400 (800MHz) DDR2 SO-DIMM
So all you need to do is visit Crucial.com or OtherWorld Computing to order it, and OtherWorld Computing has install videos.
Here is one on YouTube. Easy pleasy.
Just make sure to discharge any static electricity and not touch the contacts, just the plastic edges.
https://www.youtube.com/watch?v=Fb_B3K1Za5Y -
Im running on 10.6.8 On my mac...But i downloaded Mountain Lion recently and theres always an error once i try run it..do i need Snow Leopard 1st and then Mountain Lion..HELP!!
Sorry Josh, I'm having a bad day with my illness.
Can I ask you to repost this question? Might try in the Mountain Lion forum as well as here.
Put "Mountain Lion Install fails" in the headline box, then from your second post -
"When i run The OSX Mountain Lion Icon i downloaded from the App Store it always gets to the point when its about to restart but the it keeps saying "please quit the application and try again" Now i've tried Re-Downloading it a lot of times but that doesn't work"
and add the Mac specification -
MacBook7.1
2GB RAM
Upgrading from Snow Leopard 10.6.8
Sorry I can't concentrate sufficiently today. -
Hi
Can anyone advise...
Cannot download Mountain Lion after purchasing from Apple online. Mountain Lion icon is now permanently 'paused' in the dock. The Purchase page has the download but no resume button. I have enter the code again but it cannot be redeemed again. I have signed in and out again from the tab at the top of the page.
I have spoken to Apple for two evenings now. Last attempt was to bypass the Mountain Lion and download Mavericks overnight but nothing downloaded.
I have checked the internet connection and all is well.
Any ideas how to progress... I have an appointment to take in to Apple on Monday...Have you tried to resume the download using Launch Pad? The icon should be in your Dock.
If that doesn't help ...
Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading
Disable anti virus software if installed
Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper -
why would it state under the "more about this mac" that i already have10.8.3 and then in the app store say i need to "resume" do you know what i mean? is it possible i already did download mountain lion entirely once? I am confused and don't want it twice
This is cause by the way the App Store checks to see if an application is installed on your system.
Basically when an app is installed it is in the Applications folder and this is where the MAS looks for them. So it looks at your purchase history for the apps you bought and looks in the Applications folder to see if they are installed. If an app is in your purchase history but not in the Applications folder the MAS says you need to install it.
For normal apps this works fine but the OS doesn;t install into the Applications folder. So the MAS sees you have Mountain Lion in your purchase history but it's not in the Applications folder and so it says you need to download it.
Hopefully one of these days Apple wil fix this.
regards
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