Need to exchange ink bought a new printer and have old ink

Hi
I recently bought a new printer the HP ENVY 7645 . My old printer C310 stopped working. I now have plenty of unused new ink I would like to exchange for new ink for my new printer. I just spoke to a customer service person and they have me a case number. What do I have to do next.

Hello @ink564,
Thank you for visiting the HP Support Forums! I understand you would like to exchange your unused ink for compatible ink for your new HP Envy 7645.
I have sent you a Private message on the Forums, please go to your Userpage to the right of your Username you will see your inbox.
HevnLgh
I work on behalf of HP
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Just bought a new printer and download the software

Hi,
I just bought a new printer and I need to be able to print all of my homework assignments off but i tried to come to the website on several occassions, the site is always down. So what do I need to do next? Do I call someone about the problem or do I just take the printer back and buy another one from another company. And I do not have a CD drive for my small laptop.

Hi,
What is your printer and the Operating system of your small laptop ?
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Bought a new printer and it uses 10.7 10.8 and 10.9 My os is 10.6.8 do i have to return printer?

operating snow leopard 10-6.8 and bought a new printer that supports 10.7, 10.8, and 10.9. do i have to take printer back?

Yes, if it won't run under Snow Leopard. Alternatively, you can try and see what happens.
iMac refurb (27-inch Mid 2011), OS X Mavericks (10.9.4), SL & ML, G4 450 MP w/Leopard, 9.2.2

HT4061 my sister bought a new iphone and his old iphone3 16gb give it to me. now i cant open it, error always show and cant be recognize

my sister got a new iphone and the old iphone gave it to me. im using it and now it doesn't work for a mont now? it showing error 1105, error 11556 and many error also usb not recognize by my pc.

Now you know why she gave it to you.
Do you mean error 1015, not 1105?
http://support.apple.com/kb/ts3694#error1015
Error 1015: This error is typically caused by attempts to downgrade the software for an iPhone, iPad, or iPod touch. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version isn't supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you're now trying to restore to an authorized, default state.
Did your sister jailbreak which means hacked the iPhone?

I have bought a new Mac, and my old Mac had all of my photos in iPhoto 6. I now have no photos in my iphoto library, but they are still in images

How do I get iphoto 6 to repopulate instead of all of my folders being empty in iPhoto? i am on OS 10.6.8

Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

Just bought a new printer and I received a bonus software and I cant assess it

Please help!!!

Hi @jesslarson ,
I will be happy to help you, but I will need some more information.
What software did you receive?
What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
How is the printer connected? (USB/Ethernet/Wireless)
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

I just bought a new computer and have tried syncing my iTunes library and iPod 160gb classic to the newly downloaded iTunes on my new computer. It is not working.

Please can somebody help? I followed the instructions on the support page for transferring music from computer to another by downloading the music files then putting them into the iTunes music file on the new computer. Unfortunately, iTunes on the new computer is not recognising the files. I have turned on home sharing to see if I could transfer them that way. It seemed to work then disappeared entirely. I tried connecting my iPod to see if it would recognise it that way. It does recognise my iPod but not the music in it and will not sync with my new computer.
Sorry if this is a boring subject that everyone has had a problem with but I am not able to get a proper answer on the internet. This should be easy not rocket science.
Thanks for your help.
LD

Hi ldean1,
Welcome to the Support Communities!
The best way to get your music onto your new computer is to create a backup of your iTunes libray from your old computer to an external drive. Follow the steps in this article:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
You may also need to remove and reinstall iTunes and it's components. These articles will provide installation troubleshooting steps:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923?viewlocale=en_US
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Judy

I bought a new laptop and have lost all my music library when installing itunes?

This will be the third Laptop that I have authorised but when I installed iTunes to it, my entire music library had disappeared, only purchased items were there. It's worked ok previously when I authorised the old Laptop so I am really confused as to where it's all gone. I spent weeks loading over 500 CD's to the library and now no longer have them to do it all over again. Someone please help!

Unless you have subscribed to iTunes Match signing into your iTunes account on a new computer only gives you access to your past purchases. You need to migrate the iTunes library from your previous computer or recover your iTunes library from your iPod or iOS device.
tt2

I recently bought a new computer and have installed Itunes and now want to import all of my music from my I tunes folder to the Itunes library. How can I do this?

My music is all in a folder in D drive and the folder is called I tunes Music. When I open the I Tunes program it gives me the option to go to library and then to add files. I want to add the entire folder as there are too many individual files(songs) to add individually. It would take much too long to add each file. How can I add the folder and have I tunes recognize all my songs in the library? I had things nicely working when I was using windows 7. Thanks

Drag the folder into the library in the open iTunes program window.
(113784)

So I've bought a new pc and have HomeShared all my music/apps from the old to the new iTunes. When I plug my phone into the new computer, what will happen? I just want to be sure my contacts/calenders will be the same. What about the music/apps?

I have no problem resorting the apps and losing the playlists from the other iTunes. I just want to be sure nothing will be lost.

READ THIS:
http://support.apple.com/kb/ht1414
I would suggest backing up your iphone before doing anything. You can do that by right-clicking on the name of your iphone from the source list on the left side of itunes.
I hope this helps!
GL!

I had a lot of music in my itunes library, bought a new computer and now can't find library

Bought a new laptop and have authorized it, but my itunes library is not showing up. What can I do to recover?

Copy the entire /Music/iTunes/ folder from your old computer.

Just bought a new pc and now my itunes library hasn't got all the songs on it after logging in

i had a very full i tunes library on my old pc, i have bought a new laptop and have transferred everything over to the new pc but when logging into itunes there isnt half the songs we own on there, i thought it was all on a cloud and can access on any pc? i have authorised my new pc to my account and sync all ipods we own, but i want all my songs in my itunes library
any help

If you transferred "everything" over then that should have included your iTunes library. However the default location for an iTunes library may be different in Windows 7 from your previous version, or the copied data may not be in the correct location. Your library won't be in the cloud yet. As far as I'm aware the full service isn't active yet.
If you can find the iTunes library folder within the files that were transferred then you can either move it into the "correct" location, or persuade iTunes to connect to it where it is now. Alternatively transfer your iTunes library from your old computer, assuming you haven't disposed of it already.
tt2

I have just bought the new mac and can't set it up as my main computer for iTunes

I have just bought the new mac and have synced it with my ipod but the ipod is not the primary computoer for itunes.
My old computer is the primary one
I have synced my ipad but the apps did not transfer to my mac
any help would be appreciated
thx

You have me confused as to where the apps really are. You mention iPod and mention that the iPod isn't your primary computer. Obviously, it can't be - its an iPod. I'm not trying to be a jerk - I just dont understand what that means.
The you say that the old computer is the primary computer for iTunes. That makes more sense. Anyway, you could have transferred the iTunes library from the old computer to the new Mac, but I assume that you did not realize that.
So ... If the apps are on your iPad - but did not transfer to iTunes when you synced the iPad with the new Mac - transfer Purchases. Connect the iPad to the Mac, launch iTunes, right click on the iPad name on the left and select Transfer Purchases. That will put the apps in iTunes on the Mac.
Movies cannot be downloaded again for free because Apple does not have an agreement with the movie studios to allow for that. At least that is how I understand the way that works.

I have bought a new computer and bought a new track but it has now wiped everything of my i pod

I have bought a new computer and have bought a new track since I tried to download it I now have everything wiped off my i pod

Correct.
Copy everything from your old computer, or your backup copy of your old computer, to your new one.

I have a new laptop and have installed itunes onto it, but i am worried if i plug my iphone into it i will loose all my contacts apps and photos!! please help!!!

hi there
i have just bought a new laptop and have installed itunes onto it but i am worried that if i plug my iphone into it, that i will loose all my apps, contacts and photos!!
please help!!

I will try and be helpful unlike the the first two posters!!
When you say installed iTunes I am guessing that its just the program and not your old library? in which case when you connect your iphone you will get a message warning you that you will be replacing the data on the iphone with the library on the new laptop i.e. an empty itunes.
If this is the case what you need to do is on your old laptop,
1: open itunes and go into preference/settings and go to advanced and make sure that consolidate and keep organised are checked.
2: Then go to file and click consolidate library.
3: close itunes and then go to start and open "My Music" folder.
4: Drag the iTunes folder out of My music and put it on an external drive or network the 2 laptops.
5: on the new laptop open "My Music" folder and drag out to the desk top the itunes folder
6: from the external drive or network drang and drop the old iTunes library into the "My Music" folder on the new laptop.
now close it and restart iTunes and your old library should be visable and when you connect your iphone it will identify its the correct library to sync with.

Need to exchange ink bought a new printer and have old ink

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