Need to exchange PS 13 Windows for Mac version

I mistakenly purchased the Windows version of PS 13. I need the Mac version instead. I have not yet downloaded the purchase. How should I proceed?

Try this post:
<Re: How I can report the customer service?>
Adobe_Britt might be able to help you if you send him a private message.
good luck.

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Exchange CS5 Web Prem Windows for Mac version

I was told by support I need to upgrade to CS6 to crossgrade for a Mac version. Can some tell me the cost? all I need is PhotoShop for MAC. Can I exchange this License with someone if they are willing to trade a Mac version?

Hi Oliver,
Kindly check the steps to swap platform in the link mentioned below.
Order product | Platform, language swap
Buy Creative Suite 6
Hope this helps!
Thanks,
Atul Saini

Exchange Photoshop CS6 Windows for Mac

I accidentally downloaded a version of Photoshop CS6 when I have a Mac computer. How can I get an exchange for the same program but one that wil work for a Mac?

dfgjkbsdlfgj wrote:
I accidentally downloaded a version of Photoshop CS6
Do you mean that you accidentally purchased a Windows version and you now have a Windows serial number but you want a Mac serial number?

I am writing to this forum to ask for help in determining whether Aperture will satisfy my needs when I switch from Windows to MAC in the near future.

I am writing to this forum to ask for help in determining whether Aperture will satisfy my needs when I switch from Windows to MAC in the near future.
I am currently using Photoshop Elements 8 on Windows 7. After several years of use, I am self taught and adequately proficient for an amateur. What I didn't realize (until I started researching my upcoming migration on the Internet) is that I actually use PE8 for two functions: digital asset management and digital editing.
Regarding Digital Asset Management: My research leads me to understand that PE on MAC does not provide the same level of organizational capability that I am used to having on Windows, instead providing Adobe's Bridge which does not look very robust. Furthermore, iPhoto, which come on MAC will not support the hierarchical keyword tagging that I require to organize my library of photos. The two SW applications which I am thinking of switching to are either Aperture or Adobe's Lightroom. Frankly, I'm thinking that it would be smoother to stay within the Apple product line.
So the remaining question is whether Aperture will support my digital editing needs. The tweaks that I do to my photos are not very complex (no, I do not want to put people's heads on other animal bodies). But could someone who uses Aperture tell me whether It will allow me to do the following kinds of edits?:
- If I have a photo where someone's face is too shadowed, can I lighten just that person's face, and leave the rest of the photo as-is?
- if I have a photo where the background is cluttered (eg, 2 people in front of the Parthenon which is undergoing renovation), can I remove just the construction cranes?
- Can it splice together several separate photos to give a panoramic?
If, once I get Aperture, I find that it cannot enable the kinds of editing that I do, I would probably get PE11 in the future. However, if people in this forum tell me that Aperture will definitely not support the kinds of editing which I've described in the previous paragraph, I would prefer to get PE11 with my initial configuration (since someone will be helping me with my migration).
Thanks in advance for your consideration and help!

I am concerned, however, about using a non-Apple Digital Asset Manager in OSX. I would really like to avoid integration problems. Is using PE11 to import and catalog my digital photos likely to cause conflicts?
Thanks for any insight on this
Amy,
Not so much conflicts as maybe a little less seamless integration with Apple software and perhaps some third-party software providers in the Mac App Store where some programs build in direct access to iPhoto and Aperture libraries for getting images into those programs easily. Typically, there is a manual command to go to Finder (think Windows Explorer) to browse folders.
One caution to mention however, is that the organization you set-up in PE Organizer is unlikely to transfer over to either iPhoto or Aperture if you decide to change at some point.
The only real stumbling block that I see in your opening comment is that you want hierarchical keywording (Kirby or Léonie can go into the details on keywording limitations as I stay at one level). If you can work with the keywording schemes of either iPhoto or Aperture, then using PE for your external editor (either program supports setting an external editor) would probably be ideal since you know PE well. This is the idea with the Mac App Store version of PE (editor with no organizer).
Note - I use Photoshop CS6 (full version) with Aperture and it works really well. The only downside is that Aperture has to make either a TIFF or PSD file to send to an external editor so that the original file is protected by not sending it to the pixel editor. While TIFF or PSD files protect the integrity of the image information without degrading it, they are typically much larger file sizes on disk than either RAW or JPEG files. Therefore, your library size (iPhoto or Aperture) will balloon quite a bit if you send a lot of files to external editors.
One other possibility for an external editor would be a program called Pixelmator. It is pretty similar to early versions of Photoshop, but built for Mac. Other than the panoramics you want, it will do most pixel editing that PE can do. It is not an organizer, so it is built to go with either iPhoto or Aperture. It does have differences in how you complete certain procedures, so there is bit of a learning curve when you are used to doing it the Adobe way.

Macbook hard drive crashed, i lost windows for mac, bought a disc when i got the mac, no longer have the disc, need my apps, don't wanna pay for it again. know how to get it quick without having to give my mac to the genius bar at apple store overnight

macbook hard drive crashed, i lost windows for mac, bought a disc when i got the mac, no longer have the disc, need my apps, don't wanna pay for it again. know how to get it quick without having to give my mac to the genius bar at apple store overnight?

What is it you need - Windows installer disc or something else? Your question is unclear. Could you be more specific?

How do I load windows for mac

How do I load windows for mac I have DVD software

You can install Windows on a Mac with Boot Camp or a virtual machine. If you need maximum performance, use Boot Camp.
If you want to use Boot Camp, first check that the Windows version you want to install is compatible with your iMac > http://support.apple.com/kb/HT5634 Then, open Boot Camp Assistant, in /Applications/Utilities, and follow the steps to install Windows. Check > http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.8.pdf
If you want to use the virtual machine, you have to install an application like Parallels, VMware Fusion or VirtualBox, create a virtual machine and install Windows there

I have a mac book pro with Windows for Mac, I have really been struggling to figure out a keyboard shortcut to switch between 2 excel files can someone suggest a solution please ?

I have a mac book pro with Windows for Mac, I have really been struggling to figure out a keyboard shortcut to switch between 2 excel files can someone suggest a solution please ?

someonehelpmaddy wrote:
My Mac knows that it is connected to the montior...
Open your Displays system preferences. Is there an Arrangement tab and does it show two screens? If no Arrangement tab then your mac does not know it has two screens. Maybe smc and pram reset will shake it free and maybe not. Maybe there's something wrong with the connection. Thunderbolt plugs are similar to mini-displayport plugs so make sure the plug is pushed firmly in so that essentially all the metal part disappears inside the socket. The plugs can be a little tricky in that you need to make sure the plug is fully seated in their socket.
If you do see two screens in the Arrangement tab then click Detect Displays and Gather Windows to get the Displays preferences of the other monitor on to your main monitor. Check the resolution and if there is a refresh rate check that as well.

Windows for Mac, best option?

Need to use Windows for work. Can I purchase Windows for Mac. Will it cause problems , cost, and best option ... Thanks

"Best" is such a subjective term. I don't really like it.
What do you do at work? If you only surf web sites, and edit documents, then running Windows in a virtual hardware environment might be a good choice for you. It will allow you to very easily perform backups, and it allows you to continue to run MacOS spps while you are running Windows. THis is what I did at my last job and it was great for me. I had Windows 7 Pro running is a virtual machine, and MacOS 10.8 running on the host hardware. I could do snything that my job required on that virtual Windows PC and still have enough resources to run apps on my Mac at the sme time.
Now if you do heavy graphic work (why wouldn't you use a Mac and MacOS apps for that?) or if you are doing heavy compiling, then you may want the full dedicated hardware resources of using Boot Camp and dual booting your machine between MacOS and Windows.
The "best" answer depends upon what you have to do in Windows for work...

Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow

Hey guys, i have a one year old Mac desktop which has become incredibly slow over time. Strange thing is that I have not downloaded anything save for install Windows for Mac. Storage wise the bulk of my info is stored on hard external drives. Can someow

Hardware Information:
          iMac - model: iMac11,2
          1 3.2 GHz Intel Core i3 CPU: 2 cores
          4 GB RAM
Video Information:
          ATI Radeon HD 5670 - VRAM: 512 MB
System Software:
          Mac OS X 10.6.8 (10K549) - Uptime: up 0:2:53:43
Disk Information:
          WDC WD1001FALS-40Y6A0 disk0 : (931,51 GB)
                    (null) (disk0s1) <not mounted>: 200 MB
                    Macintosh HD (disk0s2) /: 931,19 GB (894,98 GB free)
          OPTIARC DVD RW AD-5680H
USB Information:
          Apple Inc. iPad
          Apple Internal Memory Card Reader
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Apple Computer, Inc. IR Receiver
          Apple Inc. Built-in iSight
FireWire Information:
Kernel Extensions:
Problem System Launch Daemons:
                 [failed] com.apple.suhelperd.plist
             [not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
                 [failed] com.apple.Kerberos.renew.plist
Launch Daemons:
                 [loaded] com.adobe.fpsaud.plist
                 [loaded] com.microsoft.office.licensing.helper.plist
                 [loaded] com.rim.BBDaemon.plist
                 [loaded] com.zeobit.MacKeeper.AntiVirus.plist
Launch Agents:
                 [loaded] com.rim.BBAlbumArtCacher.plist
                 [loaded] com.rim.BBLaunchAgent.plist
User Launch Agents:
                 [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
                 [loaded] com.zeobit.MacKeeper.Helper.plist
User Login Items:
          iTunesHelper
          BlackBerry Desktop Software
          Bluetooth File Exchange
          Garmin ANT Agent
          Dropbox
3rd Party Preference Panes:
          Flash Player
Internet Plug-ins:
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          GarminGpsControl.plugin
          iPhotoPhotocast.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          SharePointBrowserPlugin.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Top Processes by CPU:
Top Processes by Memory:

DW CS6 win vers bought in USA from Best Buy by mistake. Can I exchange it in UK for Mac vers?

My brother bought me a present of Dreamweaver CS6 from the USA today, but bought the Windows version by mistake, rather than the Mac OSX 10.9 version. Anyone know the chances of exchanging (with receipt and unopened brand new box) from Best Buy in UK for Mac version?

Hello cdilliwa,
I fear a smooth handling of the ordering and delivery process you have to organize with "Best Buy". You could have a look at their customer service side > Help Center and use one of their offers. See here:
http://www.bestbuy.com/site/Global/Customer-Service/pcmcat87800050001.c?id=pcmcat878000500 01
Good luck!
Hans-Günter

I'm sure this is a setting fix, but can't find it-. All of my windows for mac programs open when I turn on my computer, such that I have to close each one individually to get to my desk top. How do I adjust so none of them open unless I choose to?

I'm sure this is a setting fix, but can't find it…. All of my windows for mac programs open when I turn on my computer, such that I have to close each one individually to get to my desk top. How do I adjust so none of them open unless I choose to?

Remove the check in the box "Reopen windows when logging back in":

Windows for Mac hangs frequently, how can I stop this?

I have Windows for Mac 98, and lately I have been using that a lot to type some papers, usually for seven hours a day for long stretches. What has happened is that at least once a day, the Windows program suddenly freezes without any warning, and the beachball starts spinning. I can't do anything to stop this from happening. I usually wait a few minutes and then go to Force-Quit and shut it down (the message in Force-Quit is that Word is not responding). I can usually recover some of the work when I go to Microsoft (Auto) Recovered Documents but usually I have lost a lot of the work I have done.
After this happening regularly, I started to save the work frequently, and hoped that if it crashed again, I could at least save all the work I had done. However, despite doing this, the recovered file had not saved the work until the most recent save, which I thought was strange.
As my work involves frequent typing in Word documents, this is a big worry.
I type .doc and .docx documents using Windows but from my recall (but I am not sure about this), both types of documents are involved in this problem.
How does this problem arise? Does it have to do with the memory? The Windows is using up too much memory perhaps? Would it be the same with Pages? I don't recall this ever happening with Pages but I suppose I haven't typed really long documents in Pages yet.
My computer is MBA version 3.2. I usually have other programs running at the same time: two browser windows, Pages, iTunes, vlc, Skype, and a program for using wifi with a USB stick. I should close as many programs as I can, I suppose while I am working in Windows, I suppose. Anything else I can do?
Saving frequently helps but not as much as I thought it would.
Does it have to do with my using .doc documents in this Windows program which is a .docx program? Should I install the older Windows for Mac program on the computer? Can I run the two versions of Windows for Mac simultaneously on my computer?

applecore_eater wrote:
I am using Word and it hangs frequently.
(1) Does it hang or does it crash frequently?
For the difference, see
How to tell an application crash from a hang
<http://marinersoftware.corphelp.com/kb_article.php?ref=5501-WIPV-2930>
(2) Have you installed any add-ons to Word, such as EndNote CWYW?
(3) Are you using any 3rd party font managers, such as Suitcase Fusion?
(4) Are you using any keyboard shortcut or macro managers, such as Keyboard Maestro or TextExpander?

I wanted to install windows for Mac and I had vista so I put I the disk and installed it then it loses my computer wen I turned it on it went straight to windows and it asked me to install it and put in the windows box code I found out I didn't have Ma.

I wanted to install windows for Mac and I had vista so I put I the disk and installed followed the steps it then it closed my computer wen I turned it on it went straight to windows and it asked me to install it and put in the windows box code I found out I didn't have it so I wanted to go back to Mac I shut it off and it just goes back to windows and asks me to put the box code how do I get rid of it and go back to Mac because no buttons work at the start and i can't take out the disk !! Help

The two other posts are correct... so I'll just clarify. What's happening right now is your system is trying to boot into Windows in order to finish the installation. What you want to do is make it boot into OS X. As mende1 indicated, with your system off, hold down the Option key and continue to hold it while you turn the system on. You will eventually be presented with an option to select which partition you would like to boot from. Choose OS X. After you get into OS X, again, as mende1 indicated, change the Startup Disk to OS X. What this will do is cause your system to automatically boot into OS X when you restart it instead of you having to use the Option key when booting each time.
Relaunching BootCamp Assistant will allow you to remove your Windows installation and partition.

Windows for Mac....Highly dissapointed with LIon.

I use Windows for Mac for ALL of my studies and now I can not open any of my .doc files...any ideas?

JSMFit4Life wrote:
PowerBook, Mac OS X (10.7)
I'm becoming suspicious of the sheer volume of people signing up to post nonsensical complaints about 10.7. There are obviously a lot of valid issues, but I don't think this is one.
Obviously JSMFit4Life is struggling to understand the difference between Windows and Office. He's also certainly not using a PowerBook running 10.7. The whole thing seems a little contrived.

Windows for Mac on Macbook Air?

If I buy a macbook air (MC969ll/a) will my "windows for MAC 2004" work on Lion? Will I be able to load my 09 ILife and 09 IWork onto my Macbook Air laptop?

What do you mean by "Windows for Mac 2004"? Are you referring to Office Mac 2004, if so, no it won't work with Lion as it requires Rosetta.
Yes, you will be able to load iWork '09 and iLife' 09 on your MBA. Your new MBA will come with iLife '09 already preinstalled.

Need to exchange PS 13 Windows for Mac version

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