Need To Find Product Key For Windows 8

It's my son's laptop and I bought it brand new in January 2013. It crashed two months later. I tried to get help through HP but to no avail. They told me to update the BIOS, which I did, and it worked for maybe a week and crashed again. I had a friend wipe it and start over twice after that because it just kept crashing. I then called HP, since it was still under warranty, to have them send me a new one since this one was obviously defective and the lady with whom I spoke said she would have someone call me back to help me. This never happened. I just gave up on it and bought another laptop in March 2013...the same exact brand, model, specs, etc. and have had absolutely NO problems with it since. I've since decided that it merely needs a new hard drive, which I am more than happy to purchase and install. It is the only thing my son has asked for as a Christmas present this year. The problem I have is that I don't have the product key for the OS. It came installed with Windows 8 and I have read through several other messages and understand that it is not something you can buy, however, I do believe, and feel that I am entititled, to have the product key so that I can properly fix my son's laptop. After all, it was a defective laptop/hard drive with which to begin and since HP support was actually of no support whatsoever HP should be willing to help with this situation. I have only ever used HP for desktops and laptops and have since 2001 and this is the first product I have purchased that was probelmatic.
Any and all help would be greatly appreciated.
Thank you.

Hi:
Microsoft did away with OEM product key stickers starting on all PC's that come with W8.
The OEM product key is now encoded into the BIOS in order to prevent it being used on other PC's.
So, your notebook does have a product key.
You just can't read it and if you order recovery media for the specific model notebook, or use a Windows 8 OEM installation disk you won't need the key.
It will automatically enter itself during the installation.

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