Need to fix bad audio that came attached to the video, any tips?

I have the video and the audio that comes attached to it is not good.Their voices are very low. When I try to make it louder there is this humming noise. When I try to reduce the background noise (it's like a hissing sound) then it  sounds like she is in a fishbowl.  It says the humming removal is "on"
Any ideas?
Thanks in advance.

Unfortunately, garbage in - garbage out.

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