Need to force quit programs to shut down or restart
I have an MDD G4 and a G5.
The G5 is smooth as silk– few problems.
I run Tiger on both and Adobe CS2. When I go to shut down or restart I almost always have to force quit the CS2 programs, (as well as other programs like Firefox, mail, text edit), on the G4, almost never on the G5.
I've repaired permissions, downloaded updates to the system, etc.
Could it be a hardware issue as I'm running the same software on my other machine?
I have had problems like this also. I have a Power Mac G5.
I tried to turn on my bluetooth mouse and it worked for a little bit then it froze. I had to restart with another mouse, since then my bluetooth will not open, it freezes when I try, the upper right corner is messed up, the clock does not appear anymore and when I move my mouse up there it shows a spinning icon??? Then when I go to shutdown it will not and shows a spinning icon in the middle of my screen. I have to force quit computer. Everything else seems to be working fine.
I redid my permissions. Any ideas anyone?????
Similar Messages
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My Safari browser is stuck on a webpage "survey.tubgalley.xyz...." and there is a pop up with "Congratulations, you are today's lucky winner, Click OK to continue". ( I have not of course clicked on it!).
I have tried quitting Safari, and shutting down my computer.
I have block pop ups enabled in preferences.
I have Mac OS X 10.7.5
2.5 GHz Intel Core i5
4 GB 1333 MHz DDR3Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.
Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
Fix Some Browser Pop-ups That Take Over Safari.
Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
Quit Safari
Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
Relaunch Safari
If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect everything targeting the Mac.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware. -
Mail doesn't shut down; need to Force Quit
Hi
Recently the Mail on my iMac has stopped shutting down (Alt-Q, or Mail/Quit, etc). To stop it, I need to Force Quit. Mail seems to go out to places I send to, and mail comes back in, but it won't shut down.
Any ideas on how to fix this?
thanks
dcI've been having this problem for several months. In fact, I was experiencing it on my G5 tower, under 10.5.6, and I had hoped that replacing the entire computer with a new iMac, and a brand new operating system, would make it go away. No Joy. Apparently the MIgration Assistant helped the problem migrate to my new machine.
But I'm posting this because I think it's significant that the problem exists independently of the operating system or hardware. I think there is some kind of plug-in or extension which can be transferred between machines and software versions.
Specifics: I can't quit mail normally on the desktop which was migrated from my old machine. 'Quit' grays out in the menu, but the program doesn't stop running. I can compose, send, and retrieve email as if nothing is wrong. This problem does not appear when I create a new desktop account and log in on that one. Mail quits normally on that desktop. But on the migrated desktop, I can never quit normally. Force quit will work, though, which is an improvement over 10.5.6, when I had to do a hardware reset. -
MacBook Pro (OS X 10.9.1) calendar continues to "connect to server" and will not allow shut down or restart. Force quit worked. How can I make this calendar usable? The problem began after I updated to Maverick.
babowa, it seems like it is using Fuse & NTFS, so I don't think it's the classic WD + 10.9 mess, but extra WD tools & drivers can still break things MtTran.
MrTran, if you must use unsupported disk formats on your Mac you must also consider actually paying the developers that made the trial software.
It's probably a good idea to follow the developers removal instructions, reboot & then install one tool at a time.
MacFuse, FuseOSX, NTFS-3G are all likley to confict if you run older versions so you need to be sure you are using the latest version. I can't remeber which one depends on the other, so you will need to read the manuals.
When the disk is readable copy the data to another disk. You could probably do this from a Linux distro or Windows if OS X won't do it.
If you insist on only using the trial versions you will need to reinstall Mac OS, copy data off this disk & reformat it.
Is there any good reason for not using the Mac HFS extended format? -
This just started happening.. I open Itunes and the little round rainbow loading indicator just goes on and doesnt stop.. My itunes wont function.. It gets stuck. Then i have to force quit.. I tried to shut down and restart. also reloaded the latest itune 11.1.3 and it still gets stuck.
i use an external HD and thats fine.. all files are in there. But I have no idea why my itunes app is getting stuck.
Am I the only person this is happening to? What can I do to correct this problem?Hi marlonbnyc!
This article will help provide some basic troubleshooting steps that will serve as a guide for you to resolve this issue:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I'm having trouble with My adobe Creative Suite 4 Design Standard programs opening. They will bounce to open but won't open up and eventually I will need to force quit as they aren't responding. I'm thinking it may be a font issue but need some support ASAP!
Nobody can tell you anything without proper system info or other technical details like the crash logs.
Mylenium -
i am john and I need help downloading a progmmme yesterday and wanted to finish downloading open it and I am not told me that the program was shut down unexpectedly and restart ponia not opened and went back to download it and not opened my back probe to turn off the computer and there was no case
i am john and I need your help yesterday bought a program called DJAY when I finish the download and got an error opened and I saw him there was no case to install and thank you for your help anyway
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My iBook G4 will not shut down or restart without force
I have huge issues with my 20 month old iBook. For the last two months it has been acting completely out of character.
The issue that's frying my head completely is the fact it won't shut down or restart by itself. I always have to hold the power button until it dies. When I start it up again, the screen is at minimum brightness every time, and I don't know why that would happen.
Not only that, but every program freezes at the one time at least 4 times a week (I use this thing every day). And, when one program stops responding, even force quitting doesn't close it, I have to force the whole system to shut down and restart to be able to use the program again.
I have never had any problems with this machine until two months ago. In fact, I had been boasting to my friends for the prior year and a half about how it had never crashed on me. Why is it starting now, and going all the way?
Would it have anything to do with a wireless router? Or an external hard drive? Right before all this crap started happening, I bought myself an external 80Gb hard drive because I was struggling to find space on this 27Gb internal hard drive. I was always running on 1-2Gb, and now I'm running on 8-9Gb of space. Around the same time, a housemate of mine talked me into sharing my internet connection with him via a wireless router. The router was connected to my iBook, and caused some speed problems, not with the internet but with my system. That project was abandoned after about a week because the housemate was never able to keep an online connection. And since then, my laptop's been screwed up.
I'd like to know reasons for why it's going screwey, and if I have to fork out stupid money to fix something that's supposed to be still working.correction its a macbook pro
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How do I get my Macbook Pro to shut down. It won't allow me to, b/c it says that Safari needs to close. However, Safari is closed, and when I re-open Safari to try to Quit Safari, it isn't in bold to allow me to Quit. How do I resolve this issue?
Force Quit .
Press command + option + esc keys together at the same time.
Wait.
When Force Quit window appears, select the application if not already.
Press Force Quit button at the bottom of the window.
Wait.
Application will quit.
If this does not help, press the power button for 7 or more seconds.
Computer will shut down.
Restart. -
I am using iPhoto 11 and my library has 736.5mb on disk. I have problems with iPhoto stalling and needing to force quit. I have rebuilt my library. Can you suggest anything else? Thanks, Rose
Make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
User/Home()/Library/ Preferences folder.
2 - delete iPhoto's cache file, Cache.db, that is located in your
User/Home()/Library/Caches/com.apple.iPhoto folder.
Click to view full size
3 - launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.
NOTE 2: In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
If that does'nt help log into another user account on your Mac and try iPhoto from there. -
"Quit Safari" is grayed out. How can I quit safari and shut down?
"Quit Safari" is grayed out. How can I quit safari and shut down MacBook Pro?
Force Quit
Press command + option + esc keys at the same time.
Wait.
When the Force Quit window pops up select Safari, if not already selected.
Click Force Quit button.
Wait.
Now shut down the computer. -
Why does my Mail program keep shutting down?
At least daily, my Mail program unexpectedly shuts down. It never happens while I am actively using the program so I have not lost any data; however, it is abnormal and is starting to make me feel a little concerned.
Hello RCraig1984,
The article linked below details some useful information and steps that can help isolate and resolve issues with applications quitting unexpectedly.
OS X Lion: If an application quits unexpectedly
http://support.apple.com/kb/PH4063
Cheers,
Allen -
Help, I can not quit safari or shut down my computer since updating to Lion.
Can some one help?
Since updating to Lion, I can not quit Safari or shut down my computer.Several ways to force quit when you can't quit an app normally.
Go to your Apple menu (top left in your screen) then from the drop down menu select Force Quit.
You can also force quit an app using the Activity Monitor app located in /Applications/Utilities.
You should be able to shut down your Mac by holiding down the power button until the screen goes black. Then restart as usual. -
NEED HELP! MacBook won't shut down, CPU being chewed up by something...
I'm in desperate need of help. I just purchased an Intel MacBook about 2 months ago and have been getting this problem recently:
1. My CPU is being chewed up by some process. I have iStat Nano and I can clearly see something burning over 50% of my CPU.
2. I CAN'T OPEN ACTIVITY MONITOR. Every time I try to do so, the program freezes.
3. Whenever I try to shut down or restart the computer, it will close everything on the desktop and all that will be left is my wallpaper and mouse. And then, it sits there...forever.
So essentially, I have to manually shut down the computer (which just isn't safe) and my computer's fan is constantly running because my CPU is running harder than it really needs to be. I've already tried to repair disk permissions, and that didn't do anything.
Anyone have helpful advice?? Thanks in advance.Hey Dale,
I have an all-in-one HP printer as well. It seems that one of the programs will cause excessive CPU usage on Mac OS X. I still haven't narrowed it down to which program or script it is, but the solution is simply to either make sure your printer is not on or is not connected when turning on the computer.
As far as putting the computer to sleep, it doesn't seem to be a problem at all even if the printer is on. I haven't found any other problems with the printer. It looks like other Mac users have had similar CPU problems with their HP printers. It is more than likely something to do with the driver or some small aspect of a continually running HP program when the printer is connected. Let me know if you have any trouble when you get your printer or figure out exactly what the problem is.
-Beant -
i cannot open iphoto- the message I am getting says Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command-
I tries and it doesnt work!!What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD
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