Need to get my home phone number

We switch services from ATT to Comcast because our service increased by $80 but we can not get our phone number ported over. Could someone please help

This is from the FCC about porting numbers: Initiating the processYou may request service from a different company at any time. When changing companies:Do not terminate your service with your existing company before initiating new service with another company.Contact the new company to start the process of porting your number.Provide the new company with your 10-digit phone number and any additional information required, which may include your customer account number and passcode, along with your five-digit zip code.https://www.fcc.gov/guides/portability-keeping-your-phone-number-when-changing-service-providers

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