Need to install Crystal Reports on a new PC and off of old Legacy PC

What does a Crystal Reports Cr2011 single install user do to move the licensed install onto another PC?

Short answer...you can't.
Contact me via my website (www.theindesignguy.com/contact.shtml) and I may be able to help you. For you and the lurkers who will undoubtedly try to contact me....While I may be able to help, I will expect to have my expenses covered. If you're looking for a freebie or a pirated copy you'll have to wait til someone else comes along.
In short, I can supply backup media. no serial number, no support. Nothing different than you'd get had you made the backup yourself.
Bob

Similar Messages

  • Need list of Crystal Reports Version Numbers by Product and Service Pack

    Hi All,
    Where can I get a list of Crystal Reports Version Numbers by Product and Service Pack? I'm trying to figure out which version we have is the most current version, because we have so many version installed threw out our company.
    Thanks.

    Hi Matt,
    Please check the crystal Report 2008 product versions
    Cr 2008+SP0 - 12.0.0.683
    Cr 2008+SP0 + FP1 - 12.0.0.796
    Cr 2008+SP0 + FP2 - 12.0.0.840
    Cr 2008+SP0 + FP3 - 12.0.3.900
    Cr 2008 + SP1 - 12.1.0.882
    Cr 2008 + SP1 + FP1.1 - 12.1.1.957
    Cr 2008 + SP1 + FP1.2 - 12.1.2.996
    Cr 2008 + SP1 + FP1.3 - 12.1.3.1028
    Cr 2008 + SP1 + FP1.4 - 12.1.4.1068
    Cr 2008 + SP1 + FP1.5 - 12.1.5.1096
    Cr 2008 + SP1 + FP1.6 - 12.1.6.1116
    Cr 2008 + SP1 + FP1.7 - 12.1.7.1144
    Cr 2008 + SP1 + FP1.8 - 12.1.8.1176
    Cr 2008 + SP1 + FP1.9 - 12.1.9.1290
    Cr 2008 + SP1 + FP1.10 - 12.1.10.1390
    Cr 2008 + SP1 + FP1.11 - 12.1.11.1454
    Cr 2008 + SP2 - 12.2.0.290
    Cr 2008 + SP2 + FP2.1 - 12.2.1.412
    Cr 2008 + SP2 + FP2.2 - 12.2.2.453
    Cr 2008 + SP2 + FP2.3 - 12.2.3.467
    Cr 2008 + SP2 + FP2.4 - 12.2.4.507
    Cr 2008 + SP2 + FP2.5 - 12.2.5.537
    Cr 2008 + SP2 + FP2.6 - 12.2.6.567
    Cr 2008 + SP2 + FP2.7 - 12.2.7.598
    Cr 2008 + SP2 + FP2.8 - 12.2.8.638
    Cr 2008 + SP2 + FP2.9 - 12.2.9.698
    Cr 2008 + SP2 + FP2.10 - 12.2.10.810
    Cr 2008 + SP3 - 12.3.0.601
    Cr 2008 + SP3 + FP3.1 - 12.3.1.684
    Cr 2008 + SP3 + FP3.2 - 12.3.2.753
    Cr 2008 + SP3 + FP3.3 - 12.3.3.812
    Thanks,
    Naga.

  • Do I need to install crystal reports developer edition?

    Hi,
       I tried to open a CR 8.5 reports in vs 2005 and it opened up fine. But when I try to preview the report it comes up with the error
    Failed to load Database information
    Details:The Database DLL 'crdb_fielddef.dll' could not be found.
    We have used Active Data drivers and Field definitions using ttx files in 8.5. We used the 8.5 developer edition. Will I be able to use the crystal reports for .net with vs 2005 without installing the new version of crystal reports or Do I need to install the developer edition to overcome this? I used the 10.2 version with the VS2005.
    Thanks,
    SS

    VS 2005 does not ship with crdb_fielddef.dll, which is the lib used with ttx reports.  You won't be able to preview off of a ttx file, or create a new Crystal Report off of a ttx file, using CR.NET shipped with VS 2005.
    If you require those functionalities, CR XI Release 2 would be an possible option.
    Sincerely,
    Ted Ueda

  • Installing GoLive 4.0 on new computer... no old legacy software for install

    So sorry if this is boring or already answered, but I searched & found no answers to this. I have a Adobe GoLive 4.0 CD ROM from back in the day, paid for and w/a valid S/N. In the midst of the install, it asks me for Check the program install for, and asks for really OLD legacy versions (like Pagemill 2.00 or 3.00, Photoshop 4.0 (I have 7) Illustrator 7 or 8 (I have 10) Dreamweaver 1.0. 1.2. of 2 (I have MX) or Front Page 98.
    What do I do? The installation does not complete without this, and I DO have a fully valid CD ROM with GoLive on it. I also purchased at that time an Adobe Live Motion CD ROM, and imagine that might also dink out.
    Any ideas? Suggestions? Apart from purchasing new software, that is. I am tweaking around a website (I used to do it professionally back in the day) for a toy store, and needed to work around a kluge from my DW MX (that is erroring out on inserting tables into a template)....
    Thanks
    Dave
    So I am on a PC, 64 bit Win 7 Home Premium. beefy RAM and dual quad CPUs with oodles of room to spare on a 2TB hard drive.

    Ray...I'm trying to remember.  I *think* I did get that message about registering it, but I won't swear to it.  If I did, I didn't have any problems registering it...such as you encountered.  I just can't be sure, because I was installing quite a few apps on my new PC and some I had to register and some I didn't.
    I don't know if this will work for  you, but I clicked on the "Registration" link in my version of Golive (6.0) and I did get a certificate error, but when I clicked to go to the site anyway I did get a registration page:
    https://www.adobe.com/cfusion/gpr/index.cfm?pageID=RegMp1&platformCode=WIN&prodData=m5qZmZ uYmZ+Yk5idk56YnJqZmJmfmZid&version=6.0&nameCode=GLVE&languageCode=USENGLIS&systemCode=AOLN
    On edit: I tried the link I've included and it did go to the registration page.
    Message was edited by: DoggoneGA

  • Invalid Key code Error while installing crystal report server 11

    While installing crystal report server 11,i am facing an erro which says Invalid Key code Error.I had raised this issue to SAP customer support and attaching the conversation that we had.PLEASE HELP me to resolve the issue.
    MAILS--Dear Mohit,
    Thanks for the patience.
    We have received the below update from the Licensing Team.
    You received your permanent key in respect of these licenses - the key is  for Crystal Reports Server XI.
    You did not purchase these licenses for Crystal Reports Server, but purchased it for Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer.  The software included was version XIR2, but you elected to use version XI instead and received key .
    You would need to enroll the licenses in maintenance if you want to upgrade them.
    In case of any queries please create a ticket via the Service Market Place.
    Regards,
    Jessy
    Customer Interaction Center
    SAP Active Global Support
    Hello Jessy,
    The customer received their permanent key in respect of these licenses - the key is  for Crystal Reports Server XI.
    They did not purchase these licenses for Crystal Reports Server, they purchased Crystal Reports and a 5-named user license for Crystal Reports was included as a special offer.  The software included was version XIR2, but they elected to use version XI instead and they received key .
    They cannot decide to upgrade now - they must enrol these licenses in maintenance if they want to upgrade them.
    Kind regards,
    Rosemary
    From: BOSAPASIA
    Sent: 29 September 2009 05:49
    To: Savage, Rosemary
    Subject: FW: Crystal Reports Server Installation Issue
    Importance: High
    HI Rose ,
    Need your assistance on the below issue.
    Customer purchased Crystal Report Server XI R2 in 2005. When he is trying to install it now, he is getting an Invalid Key code Error.
    He has provided us the Scanned copies of the Key code and the registration number.Can you please help and check if he can be provided with a Keycode.
    Regards,
    Jessy
    CIC Team Lead
    Customer Interaction Center
    Global Support Centre India
    SAP Labs India Pvt Ltd
    Hi,
    Providing you with the required details to proceed further
    Registration Number-
    Registration Email Address-taxmantra.support
    And also please find attached the scanned copy of the Registration key we got for the Crystal report server.
    Dear Mohitk,
    Thank you for your information.
    I checked with the concerned colleague and received the below update:
    Please check from where you got this key code. If from a paper, please scan it to us. Please let them track to the original paper or email.
    If you have registered the key code, please provide us the registration number or registration email address so that we will try to check for you.
    If you did not register before, as the promotion is over so the key code could not be replaced.
    I request you to kindly check the same at your end and revert with the details.
    Moreover, there are two ways for Crystal Report customer to get support.
    One is customer with bundled product such like BOE and under maintenance. These customers will have an S-user ID and password to log a case in service market place via http://service.sap.com/message
    A learning map was provided, listed on left column.
    The other is customer with only Crystal report product, the support is via SDN.
    http://service.sap.com =>Crystal Reports and Xcelsius Support=>Crystal Reports and Xcelsius Forums
    Customers can first check whether other customer has got the same issue and find the reply from our engineers.
    You may also post your own thread for support.
    Anything else I could help, please do not hesitate to contact again.
    Hi,
    I am providing you with the details required to resolve the issue related to Crystal report installation,for reference of the issue please refer the mail below.
    Please find attached the Scanned Document  containing the details as per the details required by you.
    Hope to see a quick resolution for the issue.
    Dear Mohit,
    Thank you for your e-mail.
    As discussed, I understand that youu2019ve procured Crystal Reports Server 11 in 2006. However youu2019re facing issues with key codes while reinstalling the same. We request you to kindly provide us with below details for further assistance.
    Your customer number:
    Your customer name and address:
    Purchase order number:
    Any other products purchased along with Crystal Reports Server 11
    Any S-User Id:
    Any old case ID:
    Please feel free to contact us if any further queries.
    Hi,
    I am raising this concern on behalf on Taxmantra project (Tata Consultancy Services noida).
    We have bought licensed Crystal Reports Server 11 near by 2006.We are trying to install the crystal server but while installing ,we have encountered with an error message that:-
    "The product key code you have entered is incorrect"
    We are facing the same issue in 2006,I am attaching with this email the conversations that was held in 2006 to get the correct key code.
    Please help us to resolve the issue as early as possible.
    My contact number:
    If you need any further information do let me know

    Ajit,
      By design, the product is not able to be installed under the superuser account.
    1.  Create a new user and specify a home directory for the user without a quota set.
    2.  Copy or move the installation files to a directory that the new user can read.  I suggest you move the installation files directly into the new user's home directory.
    3.  Logon as the new user (or su - newuser)
    4.  run the installation shell script using that new user's account.
    NOTE:  Ensure the system meets the requirements from the supported platforms documents.
    .Tony

  • Error installing crystal reports 2011

    I am trying to install crystal reports 2011 and I keep getting an error that I need administrative priviliges to continue.  I am the administrator and i have tried running as administrator.  Why does this keep giving me this error.  I am running the 32 bit version of windows 7.  I have .net 4 installed.

    Ah, worth a try.... Likely your IT guys burn images all from the same master or using the same CD's DVD's to install from. I have installed it on various OS, XP, Windows 7, Vista, 2008 32 and 64 bits and no problems. But they are clean also, no third party app's pre-installed other than Visual Studio 2010. And My PC at home has just about everything on it an no issues with it either...
    I can't say why then. I suggest you purchase a [support case|http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=38156200] and get into the Report Design queue and get them to get more info from you. Logs and other files cannot be attached to Forums.
    It appears to be known issues and they are working on getting it resolved. It likely is a missing dependency or some version specific dependency we and you may have a newer version. In either case you can get a refund.
    Or wait until SP 2 comes out and hope your specific issue is fixed.
    Thanks again
    Don

  • Cannot install Crystal Reports Server 2008 and Client Tools on same machine

    I am having trouble setting up Crystal Reports Server 2008 with Client Tools on a new Windows 2003 SP 2 machine. The Server 2008 package installs OK (built-in MySQL server, built-in Tomcat 5.5 server). Reports run okay. But my customer wants to run reports that use Salesforce as a data source, so I tried to install Crystal Reports Server 2008 Client Tools (needed  for Salesforce support, apparently). I receive this error:
    'Business Objects product detected: cannot continue with install'. Installation of Client Tools immediately terminates.
    Oddly enough, when I uninstalled Server 2008, the Client Tools installed successfully. Then I tried installing Server 2008, and I got the same error message as with Server 2008. What the heck?
    Any ideas on how I can get Server 2008 and Server 2008 Client Tools to live in harmony on the same machine? We were able to do this with a (otherwise overloaded) Win2K3 server before.
    Thank you in advance for any help.

    Typically the client tools are installed with enterprise by default. If not then you would want to use add/remove in control panel and select them. The installer thinks you are trying to install enterprise on top of itself and thus the error.
    Regards,
    Tim

  • License problem when trying to install Crystal reports XI on Win 7

    I'm trying to install Crystal Reports XI on a machine with Win 7, the installation in successful on older machines with Win XP.
    I'm trying to upgrade the programs we use at work, but this install fails.
    The installer doesn't accept my old license/registration/activation codes.
    How do I solve that?
    Do we need to buy new licences for our development?
    Is there anyone I should mail about it?

    Hello,
    One problem is XI is not supported on Windows 7. Multiple configuration problems with DEP. You may have to turn it off completely. Search forums on DEP and you'll find lots of postings on how to.
    It's possible the the keycode.dll can not be register. Try copying it to our install folder if it's not there already and then use regsvr32.exe "path to dll.keycode.dll" and then try again.
    If that doesn't work you have a few options, use Process Monitor to see what's missing or upgrade to CR XI R2 ( 11.5 ) for free. Go to this link: http://www.sdn.sap.com/irj/boc and download the trial version of CR XI R2 and use your XI keycode, then apply the patches which you can get to by clicking on the BusinessObjects tab above, then Downloads.
    Direct link to the Trial version: http://www.sap.com/solutions/sapbusinessobjects/sme/freetrials/index.epx
    SP 6 does support Windows 7. Only issue is exporting to MAPI ( Outlook 2007 e-mail ) and it's bee tracked and the fix should be out sometime this year.
    Other common issues is possibly the 1.1 and 2.0 .NET framework is not there or needs to be updated.
    YOU also MUST be a local PC Administrator and have full rights to install programs, browse to the setup.exe and right click on it and then select Run as Administrator, that may fix the issue also.
    Thank you
    Don

  • Which server do I install Crystal Reports Server On?

    I'm new to crystal reports server and preparing to install 2008.  I've been through the Crystal Reports Server 2008 Quick  Installation Guide for Window and it does not refer to which server it should be installed on.  I'm currently running a SQL server Business One is located on, a web server for Web Tools and an Exchange Server.  I'm assuming I would install it on my SQL server that has SAP located there also.  Is there a recomended location or suggestions for specific location?

    Hi,
    not sure what you mean but let's summarize:
    Task: Building reports that fetch data from SAP sources
    Software needed: Crystal Reports Designer 2008 + BOBJ int.Kit for SAP (client installation option)
    Task: Publishing and scheduling CR reports that fetch data from SAP sources
    Software needed: BO Edge XI 3.1 or BO Enterprise XI 3.1 + BOBJ int.Kit for SAP (server installation option)
    You mentioned that you want to install Crystal Reports Server 2008. It provides almost the same functionality as BO Enterprise and BO Edge but it DOES NOT support scheduling and publishing reports in the InfoView (kind of BOBJ portal) which fetch data from SAP sources.
    I would suggest to install the BOBJ server software on a separate machine, as long as the machine resides on the same domain as your SAP server.
    Regards,
    Stratos

  • Licence Key error re-installing Crystal Reports Xi

    CR Xi was installed and working on an employeeu2019s laptop.  This laptop crashed an I am now installing Crystal Reports on another employees laptop.
    However, the licence key wonu2019t register for him and he has to input it everytime he opens Crystal reports.
    Is there anyway to free-up the licence so the new employee can register it?
    Or alternatively have a new licence key issued?
    Thanks,
    Brian

    Hi Brian,
    Below number, for worldwide Global Support Customer Interaction. Note the phone numbers marked in the note that are available worldwide (24 hours 7 days a week).
    Use your Customer Interaction Center to submit support requests and service requests for problem messages and remote service postings.
    Use the Customer Message Wizard to enter problem messages on SAP Service Marketplace. If you do not have online access, the relevant Support Center can create a message on your behalf, ask then to create a new incident for license issue.
    A service message is create using the same process that is used for creating regular technical support messages with the only difference being in the component that is selected. These components begin with XX- (e.g. XX-SER-LIKEY-BOJ) instead of BOJ-.
    Component Usage
    XX-SER-LIKEY-BOJ: Business Objects License Keys / Keycodes
    XX-SER-SAPSMP-SWC-BO: Missing/Corrupt software or patches
    XX-SER-GEN-CONTR : Missing/Invalid Installation, Contract issues
    Customer Interaction Center, call the following number:
    +49-6227-744969 (available worldwide)
    For a new key:
    Request key codes for new orders via SAP Marketplace (SMP), will  receive a download letter on new purchases providing them with their SMP login credentials.  Using these credentials you can login and click in the "Keys & Requests" tab > Request a License key.
    If your  Key code does not work
    You need   create a customer message [https://websmp107.sap-ag.de/message] using component XX-SER-LIKEY-BOJ. 
    Regards,
    Shweta

  • Installing crystal reports 9 for the first time

    Hi,
    I am trying to install Crystal Reports 9 for the first time.  We just received a package with 4 envelopes including Crystal Reports 9 Advanced, Standard, Professional, and Developer.  Each envelope also includes Crystal Enterprise Report Appliation Server which I don't think I need (or I'm not sure).  I have read a little bit on how I can go online to the SAP Service Marketplace and request license keys.  I have not requested a permanent license key yet.  I believe that I can install Crystal with a temporary key and then input the permanent key later.  What I have done is insert the installation CD for Crystal Reports 9 Developer and then input the product key code found on the back of the Crystal Enterprise Report Application Server CD cover that was packaged with the Crystal Reports 9 Developer CD.  However I get a message saying that the product key code is not valid or has expired.  There is no product key code on the cover for the Crystal Reports 9 Developer CD but there is one on the Crystal Enterprise Report Application Server CD cover so that is why I input it.
    Why is this key code expired?  Please note that I am installing on a test PC before I install on the PC of the user who will be using Crystal for work purposes.  Therefore I wanted to just install with a temporary key if there is such a thing at this time.
    thanks
    JW

    Hi Josh,
    I would like to add few things with above suggestion
    For a new key code :
    Request key codes for new orders via SAP Marketplace (SMP), will  receive a download letter on new purchases providing them with their SMP login credentials.  Using these credentials you can login and click in the  "Keys & Requests" tab > Request a License key .
    If your  existing Key code does not work :
    You need   create a customer message [https://websmp107.sap-ag.de/message] using component XX-SER-LIKEY-BOJ . 
    Hope this helps,
    Regards,
    Shweta

  • Can not install Crystal Reports 8.5

    We have some reports developed on Crystal Reports 8.5. I needed to modify one of them.  I have Crystal Reports XI is installed on my PC. I tried to install Crystal Reports 8.5,  when I enter the Key from the CD case it did like the key. The error is  u201Cthe product key is not validu201D .  Where would I find a valid key for version 8.5?  Or how can I install it. Appreciate your help.

    H Ray,
    From where are you trying to install the CR 8.5, from zip file or through CD?
    You can't install 2 versions of Crystal Reports on one machine.If you want to install other version, install it on another drive apart from the drive in which you have already installed the Crystal Reports.
    You can contact your local CIC(Customer Interaction Center) for further help in this issue. The contact number of the CIC for USA is as follows:
    Phone: 1866 890 7686
    For a new key:
    Request key codes for new orders via SAP Marketplace (SMP), logon to service.sap.com, you will receive a download letter on new purchases providing them with their SMP login credentials. Using these credentials you can login and click in the "Keys & Requests" tab > Request a License key.
    If your Key code does not work
    You need create a customer message https://websmp107.sap-ag.de/message using component XX-SER-LIKEY-BOJ.
    Hope this helps you.
    Regards,
    Abhijeet T.
    CR 8.5 does support side by side installs. Also if you save an 8.5 report in CR 9 or above it no longer becomes usable in CR 8.5 due to changes in the files format.
    Edited by: Don Williams on Oct 17, 2009 3:30 PM

  • Do I need to uninstall Crystal Reports Server 2008?

    Hello,
    We recently installed Crystal Reports Server 2008 and began migrating reports off the CR Enterprise 9 platform and things were going pretty well.
    One of our other locations began moving over their reports that are ran against an Oracle database and cannot get passed a connectivity issue. We found the following:
    Oracle connectivity issues
    If you are installing Crystal Reports Server 2008 V1 on a 64-bit Windows
    platform, Oracle database connectivity issues may occur. If Crystal Reports
    Server 2008 V1 is installed to a location that contains brackets in the folder
    path, for example, C:\Program Files (x86)\, it will be unable to connect
    to an Oracle database. Certain Oracle database clients such as version
    10.2.0.2 or 10.1.0.2, may not function properly with any application that
    has brackets in its folder path. When installing Crystal Reports Server 2008
    V1, select an installation path that does not contain brackets, such as
    C:\Program Files x86\ or contact Oracle support for an updated database
    client.
    We of course have everything installed in the default (x86) folder. My question is, is there a way to move the installation, or do I need to uninstall/re-install? If I need to re-install, is there a way to back-up and reload all of my existing jobs?

    Hello,
    CR must have the Oracle client installed. Unless you use a Wired Driver, which has the client engine built in, CR requires a client to be installed. It never has worked without the client installed.
    Also, I've found that if you have more than one Oracle client installed it causes problems. Make sure the first one in the PATH statement points to the latest version of the client.
    And yes you are correct, ODBC is a layer on top of the native client so it will be slower obviously because it has to go through one more layer of dll's to get to the server.
    Thanks again
    Don

  • Error 1305 while installing Crystal Reports 2008, JavaSDK

    While installing Crystal Reports from the original media on a new Lenovo Thinkpad running Windows XP Pro SP3 I get the following error while installing:
    Error 1305: Error reading from File: c:\program files\Business Objects\javasdk\jre\audio\soundbank.gm. Verify that the file exists and that you can access it.
    I have the option to retry or cancel, obviously cancel exits the installer. Retry just fails again. I have tried to access the file (which does exist) and I cannot because it is in use. I used Sysinternals process explorer to find out what has the file in use and it is msiexec.exe which is the Microsoft Installer service which is running in order to install CR2008.
    I have tried restarting, setting permissions on the file and folder, uninstalling and reinstalling Java VM from Sun. I even tried killing msiexec (which killed the install). I even tried taking out all reference to java in a custom install.
    I am at a loss on what to do next. Any help would be appreciated.
    -Michael

    I found that if I installed it from a copied local directory instead of the CD Rom that it worked

  • Getting an error trying to install Crystal Reports 2008 on a 64 bit Windows

    reformatted my computer and now I'm trying to install Crystal Reports 2008 on 64 bit windows 7 box.  When the "Registering modules" portion of the install comes up, I get a message that a dll has failed to register.  I saw something about not having the Microsoft Visual c++ 2005 redistributable pack (x86) installed but that was not it either.
    The cd label say Crystal Reports to Crystal Reports 2008 Upgrade, but it does not seem like I have to have the older version of Crystal insatlled.
    Any ideas how to fix this ?

    Hello together,
    i've had the same problem. Tried to install CR SP 2 "cr2008win_sp2.exe" onto an existing CR 2008 SP1 installation, and got the above error. After extracting the cr2008win_sp2.exe to an folder using Winzip (or just start Installation, the source would be extracted to "c:\temp" ), navigate to the subfolder "\package" and execute the CrystalReports.msp (in my case: c:\temp\package\CrystalReports.msp). This start's the Installation of SP 2. If you get an version mismatch, use parameter SKIP_PATCH_VERSION_CHECK=1 by typing command in an dos prompt "c:\temp\package\CrystalReports.msp SKIP_PATCH_VERSION_CHECK=1" but remember, you need to have an SP1 installed (somebody said, SP's are incremental).
    Reboot and apply then the  CR 2008 SP2 FixPack 7 "cr2008fp27.exe". Use this Link to Download CR and Xcelsius Stuff:
    [https://service.sap.com/sap/bc/bsp/spn/bobj_download/main.htm]
    I would suggest you not to use IE for downloading, use an alternative browser. I got only bad downloads (IE8 on Win7).
    This is the way i did and this works pretty good.
    Good Luck
    Matthias

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