Need to know how to allow mail to be sent to my Hosted Sharepoint 2013 site's documents folder/ Using CRD 7 reporting

I have gotten as far as adding a new app, naming the folder and going into CRD, for the report we need online and attempted to enter the settings information for our sharepoint site. The issue is no matter how I enter the credentials it will not authorize
and finish the connection. We have tried a couple of different things when it comes to the user name and domain line. we tried: 
corporate\username; 
corporate-traffic.com\username; 
[email protected]..
 we are trying to figure out the correct way to enter this information, mainly what the domain name should be since Sharepoint 2013 is all cloud based.
My issue is when I get to entering credentials none of my admins credentials work... I think it may be the domain name that is throwing it off. I keep getting the error: server was unable to process request ---> Access is denied. (Exception
From HRESULT: 0x80070005 ((E_ACCESSDENIED))
So can anyone point me in the right direction to fix this error and enable the report to email to my sharepoint site documents folder? 
Just to clarify...
I need the correct domain info per office 365's Sharepoint to enter the info into our report options on CRD seven report. And how we can enable SMTP to our documents folder on our SharePoint site.

I asked Christian Steven's Support staff about this and they came out with a fix to allow us to do exactly what I asked in the first post.
We then had an issue with an error saying Crystal Reports couldn't find the rasauditingw.dll. After a few months of going back and forth they finally looked deeper into the issue and informed me other businesses are having the same issue with the add in
they designed. They still claim it is not there software but Crystal Reports software that is the issue.
Just to clarify, the error only appeared after the add in was put in place. Anyways, after they dug some more the following post was the end game.
"The development team was finally able to get into this issue (seems other businesses are seeing this same issue now). It was in fact an issue with SAP Business Objects and where it was looking for the rasauditingw.dll.
****WARNING THIS IS DONE AT YOUR OWN RISK!!****
I AM NOT RESPONSIBLE FOR DAMAGES TO YOUR PROGRAMS OR SYSTEM THIS FIX MAY CAUSE
BACKUP YOUR SERVER OR TAKE A SNAP SHOT (VM) BEFORE ATTEMPTING ANY OF THE FOLLOWING
We copied the rasauditngw.dll file into the system32 folder and the sysWOW64 folder and then renamed the original rasauditingw.dll to rasauditingw.dll.bak (Original file in this directory: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise
XI 4.0\win32_x86).
So far so good. We have not seen any errors in the last couple of days since the fix. I hope this helps others who run into this mystery problem. Christen Steven was gracious enough to dig into this problem and quell my frustrations and issues with the 
"crd.exe - Entry Point Not Found" error" "
We haven't seen any issue with our CRD server since we moved the copies of that .dll file over into our sys32 folder and sysWOW64 folder on the CRD server (our server where the Christian Steven software resides).

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