Need to provide receipt?

On the Up-To-Date page, it says "To receive your OS X Mountain Lion upgrade, you must complete the order form and provide an electronic copy of a dated, itemized sales receipt indicating the marketing part number(s) of the qualifying product(s) purchased." When I filled out the claim, it never had me submit my receipt. Do I have to submit it somewhere? Is this why I've been waiting 5 hours with no email?

matthew97 wrote:
Thanks, I went through it again and at the end it said "This is an already claimed serial number." so I'm assuming it went through. Hopefully I will receive the code today. I'll try calling AppleCare and asking if I can just purchase it through the Mac App Store and then have them refund me the $19.99.
FWIW, same thing happened to me, waiting on a new code to be issued that works.

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Hi,
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Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

My membership is activated, why I still need to provide a serial number??

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a picture;

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Hi,
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More information for you:
Add a member to a local group
http://technet.microsoft.com/en-us/library/cc772524.aspx
How to Make a Domain User the Local Administrator for all PCs
http://social.technet.microsoft.com/wiki/contents/articles/7833.how-to-make-a-domain-user-the-local-administrator-for-all-pcs.aspx
Best Regards,
Amy
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Need to provide receipt?

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