Need to purchase new memory do I go to genius bar?

my computer doesn't have enough memory for Lion, so I need to purchase a 2gb memory which I know is $100, do I need to make a genius bar appt to have it installed?

And you can get RAM cheaper at OWC http://eshop.macsales.com/shop/memory/MacBook/DDR2/
$31.49 instead of $100
It would help if we knew which model MacBook you have. To see which model you have go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up check the Model Identifier.

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Hi, I have been trying to update many things on my 2009 white macbook. Everytime I do it tells me I need a different version. I don't know what versions I need or even where to begin or if I need to purchase new hardware? Any suggestions?

Hi, I have been trying to update many things on my 2009 white macbook. Everytime I do it tells me I need a different version. I don't know what versions I need or even where to begin or if I need to purchase new hardware? It says my version is 10.5.8. I have tried downloading 10.6 but not sure what to do. Everyone else seems to be updating there's and mine is way behind however it still tells me I have no software updates...Any suggestions?

You have to understand the difference between an Update and an Upgrade.
An Update is a free change to add to the base code or as a bug fix within an existing Operating System. Such as the .8 added to 10.5.
An Upgrade is a complete new Operating System that must be purchased. Such as 10.5 Leopard to 10.6 Snow Leopard.
10.5 Leopard was based on Power PC code and was written to be able to run on both Power PC and Intel processors.
10.6 Snow Leopard has completely rewritten code and only runs on Intel Macs.
10.7 Lion used some 32 bit which allows it to run on Late 2006 through Early 2008 MacBooks and a lot of 64 bit code.
10.8 Mountain Lion is pure 64 bit, which excludes more systems than Lion did. It's not something you can add memory to, for example, as it involves the base architecture.

I just purchase a brand new mac computer and I need to purchase new adobe CS software. Do you know if Adobe CS5 Design Premium-MAc is compatible with new mac computers with the updated software?

I just purchase a brand new mac computer and I need to purchase new adobe CS software for work. Do you know if Adobe CS5 Design Premium-Mac is compatible with new mac computers with the updated Yosemite software? *No previous adobe CS software versions are on this computer

There are known technical issues with any older version on Yosemite, even CS6. Some can be worked out, others may not be relevant to you, some will remain unsolved.
Mylenium

Can I use Windows compatible software on my new MacPro with Retina Display or do I need to purchase new software? If possible to use this software, how do I do this?

Is it possible to use my Windows software like Quicken or Turbo Tax with my new Mac Pro with Retina Display or will I need to purchase all new
software. If there is a way, exactly how do I do it? I am new to Mac and cannot seem to make anything work.
Thank you,
Bobbie

Install Windows either with BootCamp or virtualization software
Otherwise a Mac is not able to run Windows software
Allan

I need a copy of the tech report from the genius bar for my insurance but never received one. Can I get a copy?

As it says in the title, my 8 month old (reconditioned) 4S needed replaced. I took it to the genius bar but they didn't give me a report only sold me a replacement. I need a copy of the report for my insurance company. Can I get a copy via my apple ID? Help appreciated!

You'll have to either call AppleCare...they'll have a record, or go back to the Genius bar where your phone was replaced.

Older MBP running OS X 10.4.11, can't update. Do I need to purchase new software? If so, what version? Thanks

Query is the title

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

Qosmio X500 - Need to purchase new keyboard

Hi
can anyone tell me which particular exact Replacement Keyboard do I need for my Toshiba Laptop...?
It is a Backlit Keyboard UK & Black
* The Spacebar Key does NOT work and I need to buy a Replacement complete Keyboard to fix this problem
The Laptop Mode Number etc is as follows:->>>
Model Name QOSMIO X500
Part Number PQX33E-02X01UEN
Do you need the Serial No. as well..?
Please can anyone tellme as the more I look I find so many different keyboards that I am gettingconfused which is the RIGHT replacement KEYBOARD for my Laptop..?
Thanks
A

Hi
As far as I know the compatible keyboard has a part number: A000048040
But you can use any standard A4+10key flat half glossy black keyboard.
You can also contact (call) the Toshiba authorized service provider in your country to get (order) a new keyboard for this X500 Qosmio series.
The guys would be able to order such keyboard directly from Toshiba.

I keep getting a "Not enough storage to back-up my device" message since I upgraded to the new software. Short of purchasing more memory, and deleting some content, are there any other options?

What are my options for increasing storage capacity besides purchasing more memory, or deleting existing content. The new software install used up much of my storage capacity and the message is driving me crazy. Any ideas?? Thanks!

There are two kinds of storage messages that appewr on iOS devices. Your question seems at odds with your description so there might be some confusion here.
If the storage refers to not enough for an icloud back up then you need to purchase more icloud space or turn off iCloud backup. You can backup using iTunes on your computer with paying for additional iCloud storage.
if the storage refers to that on your iOS device as in there is not enough storage to update, then you have two options and neither option involves adding more storage since the amount of storage on an iOS devoce is fixed. One option is to delete stuff from your device to free up more space. The second option is to complete the update while your devoce is connected to your computer running the latest version of iTunes. When you do that the update is downloaded to your computer and extracted there so it doesn't require as much free space on your iOS device.

I just bought a new MacBook Pro Quick Time 7 icon but how do I get it to work? Do I need to purchase an additional update?

I just bought a new mac book pro. It has Quick time 7 icon on it but how do I make it work? I am a student and have a quick time video I need to play but the video won't play. Do I need to purchase an update on Apple?

It has a question mark inside the quick time logo everytime I click on it
If you mean you are trying to play a file and the QT icon with a quesion mark appears in the display area, then this means the play has reached a programming disjunction and doesn know what to do—i.e., the player recognizes the content but something is preventing proper playback is telling the user it has a question as to how the content is to be played. In such cases you normally have to determine what content, what file container, and which player version is involved before you can decide how to best fix the problem.

I am moving to Alice Springs, Australia, this summer from the U.S. I would like to get the new iPad. How can I found out if I will be able to access all the functionality in Alice? Will I need to purchase a local plan of some sort?

I am moving to Alice Springs, Australia, this summer from the U.S. I would like to get the new iPad to use while traveling back and forth from the U.S. to Australia, and within Australia. How can I found out if I will be able to access all the functionality of the iPad in Alice? Will I need to purchase a local plan of some sort? I have never owned an Apple product before -- I'm a newby!

Aside form the limitation of LTE to the 700MHz and 2.1GHz bands (which rules out LTE in Europe I gather, at least as it stands now) the new iPad should let you use a GSM 3g/2g/edge network anywhere. The CDMA Verizon model will only be able to use it's native CDMA radio band in the USA (that radio will be locked to Verizon), but it's international GSM radio is the same as the AT&T model.
Keep in mind though that by far the cheapest option when abroad is to take advantage of free wifi as much as possible (well, that is always the cheapest option, since it is free). I know several people who have taken their wifi-only iPads and iPad2s to Europe and said they did not find the lack of 3G really inconvenient at all as most towns had plenty of free or cheap wifi access all over the place.
And in 3 years, your iPad will be at least 2-3 generations behind, LTE will have already been replaced by 5G or whatever the next new generation of cellular ends up being named (and the "young" kids will be wondering what the heck 3G even means or meant - dang that stuff was from the olden days!), and you can pitch that ancient piece of technology and start things all over again

Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

HT1311 How can I delete my account balance of 1.02 US$ (from gift card) so I can purchased new apps using a credit card. It always say that I need to consume the 1.02 $ finest before I can purchase new items

How can delete my account balance of 1.02$ (from gift card) since I want to purchase new apps/items with my credit card. I can't use it anymore since I no longer have the code(lost it) and when I use my credit card, it always mention that I need to redeem the 1.02$ first before I can change to another form of payment

Click here and request assistance.
(66529)

I have a Apple imax only about 9 months old. I need a new printer. I am looking at a Canon MX926 PIXMA. Do I have Airprint or do I need to purchase it? I am a novice with Apple and any assistance would be greatly appreciated.

I have a Apple imax only about 9 months old. I need a new printer. I am looking at a Canon MX926 PIXMA. Do I have Airprint or do I need to purchase it? I am a novice with Apple and any assistance would be greatly appreciated.

Welcome to Apple Support Communities
If your iMac is only 9 months old, it probably comes with OS X Mountain Lion, and it includes AirPrint, so you do not need to purchase anything else apart from the printer (which is compatible with AirPrint).
Once you have purchased the printer, you need to follow the steps of the manufacturer. To add the printer to OS X, see > http://support.apple.com/kb/HT4670

I have a mid 2010 macbook pro with 4GB memory and need to purchase an additional 4 GB. Do I need to purchase 8GB of memory to upgrade or can a 4GB upgrade be placed next to the existing memory?

I have a mid 2010 macbook pro with 4GB memory and need to purchase an additional 4 GB to. Do I need to purchase 8GB of memory to upgrade or can a 4GB upgrade be placed next to the existing memory?

You need to purchase 8 GBs as two 4 GB modules. Must meet these requirments:
Maximum Memory
8.0 GB
Memory Slots
2 - 204-pin PC3-8500 (1066 MHz) DDR3 SO-DIMM

I have just purchased Logic Pro X and it doesn't seem to want to work with my Tascam us-122L sound card. Do i need to purchase a new one and if so, any advice on a reasonable priced one?

I have just purchased Logic Pro X and it doesn't seem to want to work with my Tascam us-122L sound card. Do i need to purchase a new one and if so, any advice on a reasonable priced one?

What OS do you have? Have you tried the latest drivers?
http://tascam.com/product/us-122l/downloads/
alternatives: Focusrite Scarlett 2i2, Presonus Audiobox.

Need to purchase new memory do I go to genius bar?

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