Need to re-download all of my purchases
The PTB let me do it once. Ya'll think they'll let me do it again?
You could try contacting the iTunes Music Store Customer Service and you may be able to persuade them to sanction a second free download however they are not under any obligation to do so. The policy on lost songs is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
You can email them from any of the links on this page: iTMS Customer Service
Similar Messages
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I need to re-download an older music purchase.
I need to re-download an older music purchase. Itunes store indicates it has been purchased but it does not appear in my itunes library. I purchased the song 11/2011. No change of Itunes ID and running all of the latest software on PC and phone. It is not "hidden" in the itunes account per some instructions I read. Any help would be appreciated.
Download previous purchases from the iTunes Store - Support - Apple
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My past computer crashed and I am trying to get all my itunes songs back for my new computer, but even though I have downloaded all my past purchases some of them still aren't playing and can't be located. What can I do? It is quite alot of lost songs/ money.....
Thanks anyone who can help, Apple make it impossible to talk to anyone or contact and I can't navigate Express Lane
xI realise there have been a number of threads like this now that I have started looking, the problem is the back-ups i made were saved to a server network which has now also gone down, a case of dreadful luck really. Is there any other way to get the music back?
Regards -
I have a new Macbook pro. I downloaded all previous Itunes purchases and then sync my IPhone. The New songs that I purchased today appear on the IPhone however it will not play. How do I fix the issue with my IPhone?
Hey Etti101,
I'd start off your troubleshooting process by deleting and redownloading the songs:
If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
Delete the purchased song that is exhibiting the problem from your iTunes library.
Click on the Purchased link in the iTunes Store to view your previously purchased music.
Download your previously purchased song from this list.
via: Songs in iTunes may not play back completely
http://support.apple.com/kb/TS4357
Regards,
Delgadoh -
Problem downloading all of my purchases
Hi everyone, I have noticed after reformatting my computer and reinstalling iTunes when i try to re download all of my past purchases at once. I tunes will only allow me to download about 255 songs. I have significantly more then this. So my only other option is to scroll through each artists name and manually download album by album... Why is this happening? I used to be able to download all of my purchases at once with no problem. Anyways thanks for any help!
Hello 13579nonylie,
I would suggest steps 1, 3, and 5 of the iPhone Troubleshooting Assistant found here http://www.apple.com/support/iphone/assistant/phone/#section_1. If you get to step 3, close all the apps. Here is step 1 to get you started:
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next.
If that does not work then I would troubleshoot iTunes for 3rd party plugins in safe mode with this article:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
And if the issue still persists in safe mode, I would recommend recreating your iTunes library.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Regards,
Sterling
Take care,
Sterling -
HT1391 how can i download all my itunes purchases?
how can i download all my itunes purchases onto my mp3 player?
Depending on your MP3 player and what OS you use, you might want to check out these articles:
MP3 player compatibility with iTunes for Windows
http://support.apple.com/kb/HT2289
iTunes for Mac OS X: Compatible Players
http://support.apple.com/kb/HT2172
Also, this article can walk you through converting the song files to a couple of different formats, in case your music player doesn't support the default file type of iTunes (MPEG-4 AAC) :
http://support.apple.com/kb/HT1550
I hope this helps! Best wishes and good luck! -
how do I verify my computer so I download all the past purchases I made to my new laptop? Already verified the email?
It should be at the top of your Mac's iTunes e.g.
And re-downloading : http://support.apple.com/kb/HT2519 -
How do I re download all of my purchased apps?
How do I re download all of my purchased apps? Please help!
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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I can't seem to download all my existing purchases to my new harddrive
I've recently had my hard drive replaced and am trying to reload all my iTunes purchases (music, movies, apps etc) but I keep getting an error pop up saying "There was a problem downloading. You do not have enough access privialges for this opperation. please check that the connection to the network is active and try again" I've checked all that I can but nothing is working....HELP!
Simply restore them from the backup of the computer.
You do maintain a backup of your media and other important data on your computer, correct? -
System crashed so need to re-download all apps - where are they?
Following a power cut last night my SSD system disk was zapped and I had to reinstall Windows 7 today. While no data was lost, unfortunately the Download folder was on that drive and all the Cloud install files were there. I therefore need to re-download and re-install all the apps I use - Manager, Photoshop, Lightroom, InDesign, Illustrator, Dreameweaver for starters. However I can't find where to download them from. Can anyone help please?
IanHi Ian,
I see Adobe Creative Cloud purhase under your account, login to www.creative.adobe.com and download your fav app.
Please use - http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html in case of any issues with download/installation.
^Ani -
HT203167 how can i download all my audiobook purchases
how can i download all my audiobook purchases
Depending on your MP3 player and what OS you use, you might want to check out these articles:
MP3 player compatibility with iTunes for Windows
http://support.apple.com/kb/HT2289
iTunes for Mac OS X: Compatible Players
http://support.apple.com/kb/HT2172
Also, this article can walk you through converting the song files to a couple of different formats, in case your music player doesn't support the default file type of iTunes (MPEG-4 AAC) :
http://support.apple.com/kb/HT1550
I hope this helps! Best wishes and good luck! -
ITunes is downloading all of my purchases again!
Hello! Hoping someone out there can help. It seems that the other day, iTunes decided it wanted to download everything that I've already purchased again. I'm not sure how to get it to stop doing this, other than by just pausing it. If I clear out all the available downloads, when I close out of iTunes and open it up again, it just starts downloading everything again. I just want this to stop! Can anyone help?
Haha. People who have had a hard drive crash would LOVE for this to happen to them!
Only thing you can do is contact iTS support and ask them to remove the DLs from your DL queue. -
I have had several purchases in my library come up as unable to locate file when it searches, still not found. I have went to all purchased songs and asked to donwload all of them and still, no music. Ideas?
I have had several purchases in my library come up as unable to locate file when it searches, still not found. I have went to all purchased songs and asked to donwload all of them and still, no music. Ideas?
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Can't download all songs in purchased to 3rd gen nano
I'm trying to download newly purchased songs to a 3rd gen nano. I receive an error msg saying the song can't be downloaded as it's not authorized to be downloaded to this computer. I've never encountered this problem before. I restored the nano to it's orig settings...and now...I can't reload many of the songs I had on the nano.
Thanks in advance for your support.Hey there,
Have you authorized the computer yet to play purchases from the iTunes store? If not, head to the Store drop down menu and choose "Authorize computer."
If it is, try de-authorizing your computer, logging out, logging back in, and re-authorizing.
B-rock -
Re-downloading all of my purchases.
Is there any way I can re-download the songs I have purchased? My hard drive collapsed and I had to buy a new one. Now I have none of my songs. iTunes has a list of everything I purchased, is there someway I can re-download these songs?
If not, use this form to ask for a free redownload.
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