Need to re-load OS but am getting "reboot" message

I gave my neighbor's son (16 y.o.) my old (2001) PowerMac desktop.  It may have had Tiger on it but, anyway, for whatever reason, he needs to re-load the OS but all he gets is a gray screen and a message telling him to re-boot the computer.  I have my old copy of Snow Leopard that I can put on the Mac, but need to know how to do this, given the issues I just described.  Any suggestions of knowledge base articles you can point me to will be appreciated.  Thanks.

If they're grey discs and not the ones that came with that Mac, they won't work.
A retail Leopard disc (black with a big X on it) would work, provided the Mac meets the minimum requirements for Leopard;
Mac OS X v10.5 Leopard requires:
A Mac computer with an Intel, PowerPC G5, or Power PC G4 (867  MHz or faster) processor
512 MB memory or more
A DVD drive for installation
9 GB of available disk space or more
OS9 or Classic mode is not supported in Leopard.
The specs for 2001 indicate that only one model introduced in July 2001 meets the processer spec.
Any other models from that year won't boot anything later than Tiger, and once again that must be a proper retail disc (also black with the big X).
Similarly with Panther (Cant remember what the Panther retail disc looks like) or Jaguar.
As the original OSs were OS9 and OS X 10.0.4 it's unlikely you could get replacements from Apple, and frankly 10.0 isn't worth the bother. I found it barely useable.
For the record, the discs that ship with the Mac are part of the package and should be retained and passed on with the Mac.

Similar Messages

  • Trying to down load Itunes but I get a message : There is a problem with this Windows Installer package a program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

    When downloading Itunes I get this message:
    There is a problem with this Windows Installer package a Program run as part of the setup did not finish as expected.
    Contact your support personnel or package vendor..
    is there a number for me to call or can someone explain what has happen...
    Thank you for your help....

    Try the following user tip:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • I'm having issues with iTunes I need to download iTunes again but keep getting the message the older version can not be removed i'm using windows 7

    Any help would be most welcome.
    Thanks

    Hi there Jamaal44,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    -Griff W.

  • Upgraded but keep getting reboot message upon reboot?

    Please someone help me! I started seeing fishy stuff happen so I thought I would re-install mozilla-firefox was running 3.6 version, went to upgrade it asked me to reboot to make the changes go into effect. Upon rebooting I have the same message and nothing happened almost like its stuck in a loop! I have tried every method to reboot my computer even shutting down leaving it for at least 10 mins start back up try to open firefox! Boom same error messege "

    Have a look at the solution to a similar problem: https://support.mozilla.org/en-US/questions/921375?s=%22Your+computer+must+be+restarted+to+complete+a+previous+upgrade+of+Firefox.+Do+you+want+to+reboot+now%3F%22&r=0&e=sph&as=s
    If that doesn't work, you can uninstall FF and do a clean install. You'll prob lose your bookmarks, history, etc, though, so if you do this set up Sync first! https://support.mozilla.org/en-US/kb/what-firefox-sync-and-how-do-i-use-it

  • How do you get a wndows System disc for nb205-311/W? Need to re-load Windows but don't have disc...

    My nb205-311/W crashed and I need to re-load Windows, but don't have a disc. Does anyone know if the laptop comes with one? Don't remember there being one in the box.
    Does anyone know where I can get one? I cannot find any way to actually contact Toshiba to request one.
    Thanks for any and all help and advice!!!

    They don't come with a physical disk these days, and haven't for several years.  They come with a app to create them from a hidden partition on the hard drive, but that also requires an external USB DVD Burner.  Otherwise you can go to this post to find out how to order replacement media.
    If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

  • Loaded FF4 but keep getting a notice that it isn't loaded. When I try to load it again I get the message it is already loaded. ?

    I loaded 4 but it kept crashing so I deleted it and went back to the older version. Then I kept getting the message that my computer was at risk and not protected because I needed the latest version. So I reloaded 4 but still get the message that it isn't loaded. So I try again to load it but get the message it already exists.

    See "Hang at exit":
    *http://kb.mozillazine.org/Firefox_hangs
    *https://support.mozilla.com/kb/Firefox+hangs

  • I'm trying to import photos from my iphoto library, but keep getting a message saying I cant import from 7.1.5, that I need to upgrade to 7.1.5 or later.  But I have version 8.1.2.  I don't know what to do. I've been able to import in the past.

    I'm trying to import photos from my iphoto library, but keep getting a message saying I cant import from 7.1.5, that I need to upgrade to 7.1.5 or later.  But I have version 8.1.2.  I don't know what to do. I've been able to import in the past.

    Sounds like an issue with the iPhoto Library
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
    Regards
    TD

  • HT4623 I still have an iPad 1, and need to update to iOS 7 to use Keynote, Pages and Numbers but I get the message the my system is updated in iOS 5.1.1 and doen's offer me another update!

    I still have an iPad 1, and need to update to iOS 7 to use Keynote, Pages and Numbers but I get the message the my system is updated in iOS 5.1.1 and doent's offer me another update! How can I update it? Or I can't?

    ayrosa wrote:
    I still have an iPad 1, and need to update to iOS 7 
    Sorry... This is not possible. The iPad 1 can Only go as far as iOS 5.1.1

  • I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer. It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes

    I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer". It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes software.

    Greetings cdewinkel,
    It seems your iPad is not staying connected to your computer during syncing. The following article provides a number of troubleshooting steps which may help. This article is intended for devices which are not being detected, but the troubleshooting steps are relevant to your issue:
    If you don't see your connected device in iTunes for Mac - Apple Support
    Make sure that your device is on
    Also make sure that you can get to the Home screen.
    Get help if you have one of these issues:
    Your iOS device won't respond or turn on.
    Your iPod won't turn on.
    You forgot your passcode or your device is disabled.
    Make sure that your Mac supports your device
    See the system requirements for iPhone, iPad, or iPod.Check your USB connections
    Unplug other USB devices from your Mac and try again.
    Try a different USB port.
    Try a different USB cable. 
    Learn more about using USB cables with your Mac.Make sure that your device trusts the computer
    You might get an alert if you haven't connected your iOS device to this computer before. Unlock your device and tap Trust. 
    Learn more about the Trust This Computer alert.Restart your device
    Restart your iOS device or reset your iPod.Restart your Mac
    Turn your Mac off and back on.Update your software
    Check for software updates on your Mac.
    Check for an iTunes update.
    Check your security software
    If you have security software installed, learn how to resolve issues between iTunes and your security software. 
    Get more help
    If you still don't see your device in iTunes, contact Apple Support.
    Thank you for contributing to Apple Support Communities.
    Best,
    Bobby_D

  • I had Adobe Acrobat Serial loaded before The hard drive crashed on my old PC.  I have tried to download Acrobat 9 on my new PC, but always get the message "This is not a valid serial number".  I had Adobe 9 Standard on the old.  But what downloads from th

    I had Adobe Acrobat Serial loaded before the hard drive crashed on my old PC.  I have tried to download Acrobat 9 on my new PC, but always get the message “This is not a valid serial number”.
    I had Adobe 9 Standard on the old.  But what downloads from the page http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html is Adobe 9 Pro.  Perhaps this Pro version is the problem. 
    Anyway, can you point me to a way to install Adobe on my new PC?

    You can try Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools.

  • I want to download Keynote to my computer that I run 10.6.8 on.  But I get a message that says that I need 10.7.4 or higher.  Where can I find a version of Keynote that I can download to my computer?

    I want to download Keynote to my computer that I run 10.6.8 on.  But I get a message that says that I need 10.7.4 or higher.  Where can I find a version of Keynote that I can download to my computer?

    Purchase Mac OS X 10.8 from the Mac App Store. If it reports that 10.8 is incompatible with the system, choose About this Mac from the Apple menu. If the computer has a Core 2 Duo or better processor, phone the online Apple Store and order a download code for Mac OS X 10.7. If not or you don't want to upgrade, check sites such as Amazon or eBay for the DVD.
    (71736)

  • I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.

    I need to update my iphone software, but I get a message saying that I need to transfer my songs from my iphone to itunes first. There used to be a Transfer link on the summary page when I connected my iphone to my macbook, but I am unable to find it now.

    Welcome to the Apple Community.
    Select the device from the device list, then file > devices > transfer.

  • How do i cancel iTunes match? i am trying to change the country details as i am now in germany, but keep getting a message saying i first need to dance the existing iTunes match

    how do i cancel iTunes match? i am trying to change the country details as i am now in germany, but keep getting a message saying i first need to dance the existing iTunes match

    When you try to change your county, you might see one of these messages:
    You have an active iTunes Match subscription; you must cancel it before you can change stores.
    You have at least one incomplete pass. Passes must be complete before you can change stores.
    You have rentals that have not expired; they must expire before you can change stores.
    You have a store credit balance; you must spend your balance before you can change stores.
    You have one or more pending store credit refunds. You must wait a few hours for these to complete before you can change stores.
    You are part of a family. You must leave the family before you change stores.
    From
    Can't change the country of your iTunes Store, App Store, iBooks Store, or Mac App Store account - Apple Support

  • I have lost the use of my extension pannels, and need help recovering the use. I get a message that extensions failed to load. Why?

    I have lost the use of my extension pannels, and need help recovering the use. I get a message that extensions failed to load. Why?

    I've had that before when on a really slow Internet connection.

  • I recently had to get a new computer.It required me going from windows xp to 7 I am trying to put it one the new computer but I get following message  Windows installer could not be accessed could be in safe mode.How do I get around it? need it to charge

    I recently had to get a new computer.It required me going from windows xp to 7 I am trying to put it one the new computer but I get following message  Windows installer could not be accessed could be in safe mode.How do I get around it? need it to charge my ipod on my computer.

    I have used PCs for years, and still do at work.  But, last year my wife bought me a 15" MBP with the anti-glare screen (I was getting ready to buy for myself).  It took me all of 1 week to completely get used to the UI for OS-X, and now I really prefer it over the Win7 UI.  I have no experience with Win8.  Here are my thoughts:
    1) You can get a good computer using either a Win8 machine or a Mac.
    2) You will pay less for an equivalent PC.  But not as much less as some would have you believe.  You need to take into account the all aluminum body of the Mac (vs most PCs being plastic) and the size of the display.  And, don't forget that there is a lot of bundled SW on the Mac that you will actually find useful and would have to purchase for the PC.
    3) You can probably do everything you need on the PC platform with the right SW (you probably already know this since you are using one already).
    That said, I think some things are easier on the Mac.  For example, GarageBand is a standard part of the Mac SW installation.  I got up and running recording directly from my bass into a track with a song imported from iTunes on another track in a snap.  I only had to purchase a Jam adapter ($99) for the bass so I could come in over USB instead of using the audio in port (which did work, by the way).  You can do the same on a PC, but you have to purchase the SW from somewhere.  And, it probably isn't cheap.
    I use VMware Fusion to run those Win programs I already owned because it was much less expensive to buy Fusion than to replace them.
    I would not return to a PC for my own use, given a choice.  But, I would be very careful about getting my wife a Mac without careful thought as she is not as tolerant of learning new things as I am.
    So, there you go.

Maybe you are looking for

  • RE: Unable to set up new iCloud account.

    When I tried to set up an account, a screen popped up saying, "Due to high demand, icloud is not available for new users.  Try again later."  Is this a temporary thing? 

  • My iphone 4s is no longer making sound when i have an incoming call or message after installing ios7.... any help?

    My iphone 4s is no longer making sound when i have an incoming call or message after installing ios7.... any help? It still vibrates but no calling sounds or message sounds. It's not on mute and the speakers are working... I can hear music etc. Oh ye

  • Creation of search help manually fro select-options

    hi friends i got a requirement for creating the search helps manually for select-options. but i am facing a progbalem. i am attaching a sample code for what i have written for select-opions low of which when i am pressing f4 button i am getting list

  • Reading file containing byte data

    I am trying to read a file containing data that is in byte format. I can't look at the file and have no idea what is in there. For my first pass I would just like to see what the format is of the data in characters. Is there an easy way to do this? T

  • Uploading stills giving odd clip length for time laps.

    I'm putting together a timelapse movie with about 6K stills.  I have them gathered in groups of 600.  They're all about 4 megs.  I'm taking them into a sequence at 24 fps.  Why is my clip coming in at about 6 sec's?  Then another group of 600 stills