Need to Reactivate CS6 Elearning Suite on a new Computer
I put in the S/N and it says, This Serial Number is not Valid for Adobe eLearning Suite.
Error "The serial number is not valid for this product" | Creative Suite
Similar Messages
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Need to transfer eLearning Suite 6 to new computer
I have eLearning Suite 6 installed on my work PC. I recently upgraded to CC and want to transfer eLearning Suite 6 to my coworker's computer. I don't have the serial number for my eLearning Suite 6 on record so I used Belarc Advisor to track it down, however it says that serial number is only valid for eLearning Suite 2 (even though I've had eLearning Suite 6 on my computer for several years).
Any way of transferring this product to a new machine without downgrading? I tried calling Adobe and they said this product isn't supported over the phone anymore.Hi There,
Please contact us on 1800-833-6687 and follow IVR Options 2 > 4 > 2. or can chat with us by clicking on the following link :- Chat with an Expert
Regards,
Ajit -
I would like to un-install and re-install CS6 Creative Suite onto a new computer.
What are the proper steps required; in particular for the license code ?
I worry if I don't do it properly I may not be able to re-activate on my new computer.
Thanks,You do not need to uninstall though you can if you prefer to. Your license allows you to have two activated installations, so if having a backup installation available is something you could use, you might want to keep the original installation intact.
If you do not want the old installation in working order then the minimum you need to do is deactivate it by opening one of the programs and choosing Help -> Deactivate. This will deactivate the entire suite for that machine. You could leave it this way as the use of the applications is disabled at this point, except if you wish to you can reactivate it. If you wish to uninstall you should be sure that you perform the deactivation first.
As far as getting the software on the new machine goes, you install it the same way you did originally, using the serial number to activate it. -
I have a PC windows. I have Adobe Creative Suite 3. I am going to buy a new Mac computer and want to install my Adobe Creative Suite to this new computer. I realise that I need to upgrade to do this. Howmuch will it cost me. Also I want to know if I can jsut upgrade the photoshop/illustrator and premiere software as aI dopn't use the rest, would this be cehaper to do and possible to do? Please help.
YOu are long past any upgrade cycles and need to buy a new CS6 license at full price or sign up for Creative Cloud.
Mylenium -
Old computer was wiped clean before CS6 could be deactivated. New computer/ CS6 require serial number/activation code that I don't have recorded.
How do I proceed?Sign in to your Adobe account online and see if your serial number is available via the My products section. If you regstered your software then it should be available there.
Your only other hope beyond that would be to contact Adobe Support thru chat and see if they can help you. Also ask them to reset your activations so that the lost installation is essentially deactivated.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I need to re-install the PhotoshopCC on the new computer.
I need to re-install the PhotoshopCC on the new computer. I do not deactivated the software PhotoshopCC on the previous computer did not appear because the deactivation link. Now he no longer appears in Creative Clould desktop for me to reinstall the previous computer, try to disable and re-install it on the new computer. What should I do? This helps the site plays in the client links that do not help at all
remove the OPM.db file and relogin into the cc desktop application using the Adobe ID tied to your subscription.
Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.
Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder. To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7. -
I'm an Adobe CC member and need to install the CC products on a new computer. When I download CreativeCloudInstaller.dmg and I double click to install, it requires my password but it doesn't recognizes it even when I'm logged in. Somebody knows what happens?
Yes! That's the correct answer, you genius! Problem resolved, thank you so
much!
2015-04-11 16:02 GMT-07:00 Ned Murphy <[email protected]>:
I need to install the CC products on a new computer, but it doesn't
recognizes my password even when I'm logged in created by Ned Murphy
<https://forums.adobe.com/people/Ned+Murphy> in *Creative Cloud Download
& Install* - View the full discussion
<https://forums.adobe.com/message/7429828#7429828> -
Hi, I need to activate my Adobe CS3 on a new computer because my old one died and I'm having difficulty. Tried the normal registration way and then logged in with my Adobe ID and can see the software and activation code already registered. How to get it on my computer registered?
If your two activation are in use you need to call Adobe. Install CS3 to to point of activation and call Adobe at that point. They have help me in cases like your My Disk crashed and I replaced it. Could not deactivate the crash activation. I done that twice over the years I've been using PS for around 20 years
To see your key you need to click on the product in your Adobe products and services page. -
I need to re-install Acrobat 9 in a new computer where I found software
I need to re-install Acrobat 9 in a new computer where I found software
Try the process in the post at http://forums.adobe.com/thread/1061905. If you are successful, then backup the software and put it in your archives for future use (write the SN on it). This should be done with any software you download. Companies do not generally keep old versions of software around on their sites. They generally expect you to archive it for the future or purchase a new version. That is even true for free software. So try the site and see if that does the job for you.
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I need to move Photoshop Elements 10 to a new computer. Where can I download program?
I need to move Photoshop Elements 10 to a new computer. Where can I download program? I have the serial number but can not find the CD.
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 10:
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l -
I purchased Adobe Acrobat XI with a fujistsu scanner. I cannot find the cd it came with and I need a product key to download onto my new computer. Please advise
Hey Jacob,
You might need to contact Adobe Customer Service to seek assistance for the same.
Contact Customer Care
Regards,
Anubha -
CS6, eLearning suite, Technical Communication Suite: licenses and hardware upgrade.
In my PC I have installed:
Creative Suite Master Collection 6.0
eLearning Suite 6.1
Technical Communication Suite 4.0
I'm upgrading my HDD to a new SSD disk (cloning) and putting it into a newer PC
The old disk will be erased.
Am I going to have any problem with my Adobe licenses?
Do I have to do anything?
Thanks
Patrick>It will most likely not clone properly for at least the Adobe products... they need to be installed.
could you please elaborate on this? the product is already installed and a cloned disk is an exact copy.
>Deactivate the old installation and uninstall it so that it does not transfer to the new drive. Re-install using the installation files.
Yes I know I can do this. I'm trying to avoid uninstalling/reinstalling everything. As I see it I just probably need to cycle deactivate/clone/activate.
But I need more than just a guess.
Thanks. -
I am trying to move Indesign CS6 to a new computer.
To do this I need the serial number of the license.
It seems I did not register the number on my Adobe account as nothing is there.
I bought the software in August 2012 - and no longer have the invoice.
i think we got the software by box but am not sure.
Please help!Hello Karen,
in this case you should search for Adobe's staff members by writing a personal message. They can often help better than we, we the users like you. Please have a look in the forum to persons with this icon under their avatar:
Hans-Günter
P.S.
Very often Preran works as the "good spirit". -
I have a store bought student version of CS6, which I have had on my old computer for the last 2 years. I now bought a new computer without an optical drive and I tried downloading the software from Adobe. When I entered the previously assigned serial number it said "The serial number you entered is invalid. Please try again. If the problem persists, contact Customer Support" well....there is no real customer support that I can find, so any help would be appreciated.
Error "The serial number is not valid for this product" | Creative Suite
if you can't solve the problem using the above, contact adobe support -
https://helpx.adobe.com/contact.html -
How to save Adobe Bridge CS6 keywords to install on new computer
I am getting a new computer and need to do a new installation of Photoshop CS6. Last time I did this I lost all my keywords on the keyword panel. How can I avoid that this time?
You might need contact Adobe Support directly by chat or phone to get this resolved. A couple years ago the versions that qualified for upgrading to CS6 changed to being only CS5+, so CS4 would no longer be valid. If you bought CS6 while CS4 was still valid then it should remain so, but you might need the help of Adobe Support to make that happen.
If you use the following link you should be able to find links at the end for contacting Adobe by chat or phone. If you do not see them try using a different browser.
Contact Customer Care
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