Need to reinstall BEATS on HP Envy 700-130

In a fit of rage I used Control Panel/Programs to uninstall two programs assocaited with BEATS. I thought it was broken but later discovered it was a cable. HA! Now I need to reinstall but every driver pack I download gives me a "Your Hardware Will Not Work - Uninstalling SETUP" message (or words to that affect).
Where might one retrive the proper drivers or programs or whatever is required, please?
Thanks to all computer Gurus out there in Never-Never land.
Mike

Please uninstall all IDT nad/or Beats drivers and software. Reboot. Use the HP Recovery Manager to reinstall the factory driver. Please see Using Recovery Manager to Restore Software and Drivers (Windows 8) for instructions. You may also be able to use this HP provided IDT High Definition Audio Driver.
If you have any further questions, please don't hesitate to ask.
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HP Envy 700-056 needs s-video output

problem: s-video output needed on this HP Envy 700-056 machine
any suggestions? e.g. a PCI card with s-video output?
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Hi,
Are you looking to capture input video or just output?
S-Video graphics cards are pretty much out of manufacture. Look for a NVIDIA GT 9500 if you want output. MS Windows 8 does show compatibility with the NVIDIA GT 9500. There are several GT 9500 models listed as compatible.
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HP Envy 700 desktop computer issues

My HP Envy 700 desktop computer crashes within only ten minutes of use on only one account and it's very frustrating. It will not run long enough for me to run virus scans and it keeps giving me the blue screen.

Hi Andrzejowska,
Welcome to the HP Forums!
I see that your desktop is experiencing some unusual noise graphics stuttering and I would be happy to assist you! I recommend the following document on Downloading or Updating Software and Drivers for HP Computers. Please uninstall and reinstall the driver software for your graphics card and re-post with your results.
If the problem still persists please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Regards
MechPilot
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HP Envy 700-030qe Windows 7 64 bit Drivers

Hi,
I purchased a HP Envy 700-030qe desktop
The computer came with Windows 8 preinstalled.
I'd like to downgrade it to Windows 7 64 bit, however HP website only has Windows 8 64 bit drivers available for download.
I tried it but it doens't run on Windows 7 64 bit.
I was only able to find Windows 7 64 bit drivers for Network Card and ATI.
I still need the rest in Windows 7 64 bit drivers for my HP Envy 700-059CB. Can someone help?
»HP ENVY 700-030qe CTO Desktop PC
Serial Number: [Personal Information Removed]
Product Number: D6M08AAR
Audio driver
bluetooth controller
pci simple communication controller
sm bus controller

Hi:
See if this chipset driver installs the smbus controller.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-128206-1&cc=us&dlc=en&lc=en...
See if this driver installs the pci simple communication controller.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-128208-1&cc=us&dlc=en&lc=en...
I can't find a W7 audio driver for your model. See if this one works by chance...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-128199-1&cc=us&dlc=en&lc=en...
I'll take a guess on the bluetooth driver if your PC has a Broadcom wireless card...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-128908-1&cc=us&dlc=en&lc=en...

HP Envy 700-329 not accepting Windows 8.1 Pro!

Hi There,
I recently purchased a HP Envy 700-329 for our company. It came pre-installed with Windows 8.1 Homre Premium.
I had to format it and put Windows 8.1 Pro on it so we could join it to our domain.
However what keeps happening is every time I install 8.1 Professional, it appears as it is just 8.1 Homre Premium again!
The first time this happened I talked to the person I purchased the computer and 8.1 Professional form and he replaced the Windows 8.1 Professional with another copy.
However that did not resolve the issue.
Is there something HP is doing so we cannot switch Operating Systems?
Please let me know. I really need this working!
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Anytime.
Glad to have been of assistance.
That is pretty bad that you can't go straight to the source, and get an answer.
You'll just have to use the product key from the disk you bought and 'unlock' W8.1 Pro.
Like I wrote yesterday, I have looked everywhere for a workaround and have come up empty handed.
You are not the only one who has posted that issue on this forum. No one I know of has been able to clean install W8 or W8.1 Pro on a PC that came with W8 or W8.1 standard.
The standard key populates the install and errors out with an invalid product key.
You used to be able to change the product key right there when you got a error like that in XP, Vista and W7 but with this new activation 3.0, that option is no longer present.

HP ENVY 700-049 Won't Update to Windows 8.1 - 0xC1900101 - 0x20018

I recently purchased an HP Envy 700-049 desktop and have updated to the latest Windows 8. I have re-downloaded and installed all of the Windows 8 drivers listed on the support page. I disabled the wireless LAN in Windows (no way to do so in the BIOS that I can tell). After all of that I went to the Windows App Store and ran the 8.1 update. The machine reboots and begins to configure the devices, but stops prior to completion with the error SYSTEM_THREAD EXCEPTION NOT_HANDLED.
On reboot I am given
0xC1900101 - 0x30018
This is showing up in Google...and I tried common reccomendations (install updates, install latest driver, disable WLAN)... are there any additional suggestions or am I just going to have to hang tight on MS to fix this?
My wrist is getting tired from bouncing over to the quickbar. :-)
Regards,
-Tony
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I am on 8.0, trying to update to 8.1. I can't install the 8.1 drivers. It is for all intents and purposes a new OS. The 8.1 drivers clearly indicate to me that the OS is not at a compatible level "Your system does not meet the operating system requirements. Update has been cancelled. (9998)".
I did note that the intel onboard driver was not good, don't know where that fell by the wayside, but I re-installed the HP Win8 driver and things were good.
There are two graphics cards, onboard and radeon. I updated the catalyst drivers too.
All of the HP drivers were up to date, all of the Windows Updates are installed.
I disconnected ALL devices except for the mouse and keyboard.
The drivers are installed fine for 8.0. But the way that the windows 8.1 update is delivered is through the Microsoft App Store. It downloads, installs and reboots. There is a second reboot where it starts updating the drivers. I know that it's a problem at that particular point, but without being able to isolate the driver that it's having a problem with...it's a crapshoot.
I researched a bit and looked at the winstore.log files, but nothing in there seems to indicate a specific driver...I think this is the log at the point where the update chokes...
C:\Users\username\AppData\Local\Packages\WinStore_cw5n1h2txyewy\AC\Temp
2013-11-13 17:25:41.137, _Warning_             WS   [00003964:00002424] Late invokeCallback for method purchase at index 2 with seqNum 17
2013-11-13 17:25:41.137, _Info_                WS   [00003964:00002424] CInstallProgressManager::End: Finishing installation of osUpgrade
2013-11-13 17:25:41.153, _Info_                WS   [00003964:00002424] WinStore.InstallsPage._updateInstallData&colon; Using app icon: ../../../../osupgrade/22/1x/installing_logo.png
2013-11-13 17:25:41.153, _Info_                WS   [00003964:00002424] WinStore.InstallsPage._updateInstallData&colon; Removing tile for osUpgrade, installState: complete
2013-11-13 17:25:41.153, _Info_                WS   [00003964:00002424] WinStore.InstallsPage._itemRemovedHandler: removing osUpgrade from state map
2013-11-13 17:26:24.858, _Info_                WS   [00003964:00002424] CWinStore::_OnSuspendEvent: Suspending.
2013-11-13 17:26:24.858, _Info_                WS   [00003964:00002424] CWinStore::_PrepareToSuspend: flushing data to prepare for suspend
2013-11-13 17:26:24.890, _Error_               WS   [00003964:00002424] CInstallProgressManager::GetInstallControl: Unable to Create Broker. Error: 0x80080005
2013-11-13 17:26:24.905, _Error_               WS   [00003964:00002424] CUpdateCountPublisher::GetUpdateCountSource: Unable to Create Broker. Error: 0x80080005
2013-11-13 17:26:24.905, _Info_                WS   [00003964:00002424] CWinStoreOM:uspendComplete - Writing travel log to disk
I'm not sure where that "travel log" is written to, but that may have more information in it. I'm not seeing anything obvious in the Event Viewer. I tried to narrow down the time, and I see some errors popping up, but I'm not quite sure if they are related.
I may keep troubleshooting, I think I may just clean out the app store cache and give it a try again. There was a comment that I read that seems to indicate disabling file sharing settings can resolve the issue. I also saw a suggestion on downloading the preview and then updating from that. This is a fairly new box (at least to me), and it's running fine otherwise...but I would like to get 8.1 running to get the integrated tools. Worst case scenerio I could just download from DreamSpark and reinstall.
-Tony

Help installing a second hard drive in HP ENVY 700-230qe CTO Desktop

I am trying to install a Western Digital 1.5 TB (model # WD15EARSSP) internal hard drive to my HP ENVY 700-230qe CTO Desktop PC. Would you please provide me the instruction menu and procedure for the second HD installation? What kind cable and other supplies do I need to connect the new HD to my PC? SATA cables: Straight–Straight, Straight–left angle, Straight-right angle… etc.
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Bling888, welcome to the forum.
Here is a guide that should help you. Be certain to watch the video. You will need SATA III cables; power and data. Although, the SATA 1.0 cables will work fine if you don't have the others. I have found that the straight cables have always worked for me.
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Moving Hitachi Desktop hard drive from pavilion's desktop to Envy 700

I need to get the information off of a defunct Pavillion m9177c to an Envy 700 but the power chords and data cables for the hard drives are different. Are there easy adapters available or should I try to find another drive box to use as a server? I think there are boxes that are used just for storage. But I could be wrong, Has to happen once

Both your older HP m9177c and your new HP Envy 700 computer should use SATA data cables and SATA power cables. The older computer may use a Molex to SATA power adapter. Please post the old hard drive's maker and model number for our reference.
If you have any further questions, please don't hesitate to ask.
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RAID is not an option/not available/missing in BIOS Storage Options?? HP Envy 700-047c

Hello - I have an HP Envy 700-047c. It came with a 2 TB HD. I put in another 2 TB HD same model/type. The system in the BIOS and Windows 8 sees the new drive. However, when I boot and go into F10 BIOS/HP Setup utility, go to Storage menu, select Storage Options, my only option is SATA Emulation and the only 2 select options it shows are AHCI and IDE. This is where I should see RAID option - it is not there.
I tried changing SATA ports on the motherboard - no help.
I tried disabling Secure Boot and UEFI and chose Legacy - no help.
I updated to latest BIOS for this PC - no help.
I installed Intel Rapid Storage Technology software and can see the 2 drives within Windows but there is no create option on the Status page like there should be (because you need to enable RAID in the BIOS which the option is missing).
I looked on the motherboard and don't see any jumpers that are labeled RAID (ie. some physical trip).
I called Intel and they confirmed the Intel chipset I have is RAID capable but to contact HP to see if they turned off. I contacted HP and twice they said they are not trained in RAID and do not support it. I contacted the local Microcenter tech support and they found a link on this website talking about how to go to the area I'm in - but the RAID option is not there.
Does anyone know how to get RAID enabled on this HP 700-047c in the BIOS/Setup utility? Help!

UPDATE BY ORIGINAL POSTER TO BELOW - The below is not accurate about RAID being disabled on "All" HP home line computers per research from Big_Dave (Thanks!) - It is what I was told by the HP Escalation Team Friday however - not just my MB but all - which we are seeing is not correct per the customizable Envy model in the following post. It may just be certain models or just my current model's MB...?? I struck thru some of the detail, but leaving it mostly intact so others can see the misinformation I was given.
Thanks for passing along. Below is what I found out about how RAID is disabled by HP now.
I also had an email going back and forth with HP support and they sent to HP Escalation team who I ended up talking with yesterday who researched it for a day and found out that HP has disabled RAID on the motherboard for all of their home PC line! As we were thinking above. Only servers can do RAID now is the word. Hard to believe they'd do that. The rep said he believed it had to do with people calling HP when they lost data due to setting up using RAID 0 and thinking that protected them (all it does is make a big disk, no redundancy like RAID 1).
To me that is no reason to turn off a feature of the Intel chipset. They also don't make this clear to any HP employee as no one I've talked to (3 now along with chat and email) knew that HP is crippling the capabilities of the MB and chipset. I even have a several year old HP Pavilion that has RAID enabled on it under my desk and has saved me twice from disk failure (running RAID 1 mirroring).
I'm pretty disappointed with HP decision to do this and that it's poorly recorded (in fact not recorded at all) it so that I wasted hours upon days trying to figure it out with tech support people. If HP wants to remove a much needed service such as RAID it should be mandatory for them to disclaim that right in the Specfications sheet. RAID IS DISABLED AND CANNOT BE TURNED ON ON ANY HP HOME CONSUMER COMPUTER.
Note: I even called AMI (American Megatrend, Inc.) with HP on the line who said they sold the MB to HP fully capable of RAID which is what led the escalation rep to research to whomever he talked to and found out HP is disabling it out the door to their unaware consumers.
I also asked if HP tech team disabled it, would they be willing to send me a BIOS flash to re-enable it - ie. make that an option for those who are knowledgeable about RAID and can setup. The response was they probably won't. I pressed a little but didn't get anywhere - seems like a reasonable request to me/option to keep people happy.
Luckily I'm within my return window and will be taking this computer back. Sad considering how much time I've put into it thinking I had a computer capable to do what I need.
Anyway - please help spread the word so HP can get this into their knowledge DB and boards that RAID is GONE - removed purposefully by HP.

Very poor sound quality on bluetooth headphones through HP Envy 700-074 desktop

I recently purchased a pair of Bose AE2W wireless bluetooth headphones to use with my HP Envy 700-074 desktop computer. After successfully pairing the headphones the sound quality is extremely poor. I know the headphones are not the pronblem since they sound beautiful when paired with my iPhone or iPad.
I have tried updating the driver, but I have the most current version installed according to the computer. Adjustment of the Beats Audio controls or any other sound controls does not help.
SKU:H5Q09AA#ABA
CK SN: {Private Information Removed}
704219-001MX
WO:000037025247
Any help or suggestion much appreciated. Thanks

Updated OS to Windows 8.1 and now I have ABSOLUTELY NO SOUND on any bluetooth audio devices. From bad to worse.

No audio output device is installed (HP ENVY 700)

I have no sound at all on my pc , either with my headphones or with the basic sound of the pc . I can not access the volume mixer. I have verified that my drivers are up to date . In recording device there is nothing, no audio device is installed in recording and sound.
Exploitation systeme : Windows 8.1 64 bits
Model : HP Envy 700-339

Hello @Matsau14,
I understand that your HP ENVY 700-339 Desktop PC has no audio and no audio devices installed even with your drivers up to date. I suggest that you try a back and factory recovery of your computer to ensure that you do not have a hardware issue.
To backup your personal information and ensure that it is not lost I would like you to review and follow the steps set out in the HP Support document: Backing Up Your Files (Windows 8), which will ensure your personal files are up to date.
***WARNING!! If you want to keep any emails or bookmarks/favorites you will want to back those up as well as I do not believe they are backed up in the HP Backup process.
Next, I would like you to review and follow the steps set out in the HP Support document: Performing an HP System Recovery (Windows 8), which will you through recovering your computer back to factory settings.
*** IMPORTANT - Your personal files such as libraries, personalization settings, user accounts, and desktop themes are permanently removed. As well the computer settings are returned to the defaults (the way it was when it came from the factory). All apps and software that were installed on the computer when it came from the factory are reinstalled, and their settings are reset to the defaults. Additionally, software, apps, programs, and everything that you have installed or saved on the computer are permanently removed.
If the above steps did not resolve your issue please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
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HP ENVY 700-000t multiple monitor setup

I have an hp envy 700-000t, and I want to setup up a second monitor. When the monitor is plgged in, my computer doesnt detect it, and it reads no signal. Is there a compatibility issue with my computer?

Test your monitor on another PC to make sure that these components work successfully. Toggling the F4 key will electrically contact the second display. Press f4 to alternate the computer screen image between 4 display states:● PC screen only: View the screen image on the computer only.● Duplicate: View the screen image simultaneously on both the computer and externaldevice.● Extend: View the screen image extended across both the computer and external device.● Second screen only: View the screen image on the external device only.Each time you press f4, the display state changes. After each toggle, you will need to go to Window 8 setup multiple monitors and see if your second monitor is discovered.

IEEE1394 card for HP Envy 700-109c

What Firewire ( IEEE1394) card would be the best one for the PC HP Envy 700-109c desktop. Which slot to place it ?
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Most of these PCI Express x1 - 1394 Firewire Cards should work in your HP ENVY 700-109c Desktop Computer. Install it in any open slot and move it to other slots as needed.
If you have any further questions, please don't hesitate to ask.
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I want to change my envy 700-239 case

I bought an Envy 700-239 (intel core i7) a year ago, and i plan to upgrade it by taking out all the components and put it inside a brand new case, and upgrade the graphic card. I am thinking about getting a Razer H440 case and a GTX 750 ti. I am wondering if all the parts can be taken out and fitted into the H440 case without any problem. Thank you a lot!

Hello, the problem is the front of the case. If you look at the pictures on Razors website, there doesn't seem to be anywhere on the Front Panel to allow the BlueRay Drive you now have to open so that you can put a BlueRay disk in.
There must be a way but I don't see on the photos they show if the Front Panel opens to the side which would allow you to do what your wanting to do.
Ask them specifically how the BlueRay drive you now have would open given that the front panel doesn't seem to show anyway for the drive tray to slide into the open postion which you need to pop in a BlueRay movie or a blank DVD etc.
It might seem like a pain but you'll save yourself a lot of time & headaches.
Hope this helps.
Best to you
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Two questions about the HP Envy 700-230ea before I buy

I'm looking at buying an HP Envy 700-230ea from PC World. The specs I've seen don't quite answer two questions I need to resolve before committing myself.
1. Is the Windows 8.1 OS installed the 64 bit version (I need it to be)
2. The machine comes with a 2TB HDD. But I need to add in a second 2TB HDD. Is there scope to do this within the machine?
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From your UK HP Site I'd say it comes with 8.1/ 64bit and it has 3 internal hard disk drive bays; 2 external optical drive bays.
Link http://www8.hp.com/uk/en/products/desktops/product-detail.html?oid=6753464#!tab%3Dspecs
Be forewarned HP ENVY desktops do not come with a owners manual, just quick pictorial international set up guides and there is no owner manuals available. The Windows 8.1 OS most can master, but for the computer itself no manual, it's like buying a brand new car trying to figure out all the switches, levers and indicator lamps. Most are easy to figure out but some are not But I would contact PC World and make sure it has the 64 bit OS.
Link http://www8.hp.com/uk/en/products/desktops/product-detail.html?oid=6753464#!tab%3Dspecs

Need to reinstall BEATS on HP Envy 700-130

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