Need to reinstall illustrator as the first time i installed it.. it said incomplete or error

the first time i installed the illustrator trial version today, an incomplete or an error message was recieved.
i uninstalled the software however, i can not seem to re install it again to continue with my trial version.
kindly help.

Arunima,
You may try to restart the Creative Cloud application by quitting and relaunching it.
And you may try to run the Cleaner Tool, then try to install again.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And you may try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up

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Need to reinstall illustrator as the first time i installed it.. it said incomplete or error

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