Need to reinstall purchased software from computer crashing

i had my computer set back to factory settings due to a crash. my purchased downloaded software is not on there anymore.  how can i reinstall it?  i have the serial number....

what software?

Similar Messages

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    i need to reinstall photoshop after a computer crash.  i inserted the cd, accepted the conditions, but am unable to enter the product code.  Can enter numbers, but not letters.  I am assuming this is because this is a student/teacher edition.  What do I need to do in order to reinstall Photoshop?
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    It sounds as if you are trying to enter your product code and not your serial number.  If your software is registered then please see http://forums.adobe.com/message/3987968#3987968?promoid=KBHJW for information on how to locate your serial number.
    If you have not registered your software then please see http://forums.adobe.com/message/4635085#4635085 which discusses how to obtain your serial number from your product code.

  • Had main desk top computer crash and need to reinstall purchase but have installed on a lap top - how can I reinstall?

    Had main desk top computer crash and need to reinstall purchase but have installed on a lap top - how can I reinstall?

    You can activate your software on two computers.  If you need to install it on a third machine (because one of the first two crashed), then you need to https://helpx.adobe.com/contact.html to reset your activation count.
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  • I need to reinstall photoshop 2004 from disk  to my new windows 8 or 8.1

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    <Serial Number Edited by Host>

    Yours would appear to be an original 2008 vintage model, which unlike the more recent MBA systems did not have a recovery partition.
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  • HT203167 computer crashed had to factory recover OS and can not play the 2 movies i purchased prior  to computer crashing can not play and can not locate! How do I recover them?

    computer crashed had to factory recover OS and can not play the 2 movies i purchased prior  to computer crashing can not play and can not locate! How do I recover them?

    You definitely need to resurrect the old password associated with the Apple ID you used to purchase the music.
    Go here: https://iforgot.apple.com
    An email will be sent to the email address associated with that account with instructions regarding resetting that Apple ID's password.
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  • HT2447 If you reformat your hard drive do you need to reinstall the software enabler?

    If you reformat your hard drive do you need to reinstall the software enabler?

    I have no idea what the software enabler is.
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  • I cannot purchase software from apple store

    hi
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    There is a contact number for the Mac App Store, click Support under Quick Links and follow the on-screen instructions.

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    I had already purchased photoshop elenets 11 and my computer crashed, need to reinstall the program

    If you need to download go here
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  • Reinstalling software after computer crash, requiring activation key

    Hi, want to know how to receive a product key for the license of my adobe cs3 package which I bought approx 3 years ago, Im a student and
    require this information, the reason for this is that after my computer crash I have had to buy new one and wanting to reinstall my software.

    Hi, want to know how to receive a product key for the license of my adobe cs3 package which I bought approx 3 years ago, Im a student and
    require this information, the reason for this is that after my computer crash I have had to buy new one and wanting to reinstall my software.
    From your registered products on your account, the disc package, some place where you wrote it down and kept it safe. If non of this applies and you didn't take care of your serial, then nobody can help you, not even support. They don't know, either, what you haven't told Adobe in teh past.
    Mylenium

  • Trouble reinstalling photoshop cs3 after computer crashed

    my computer crashed and now i am having trouble reinstalling photoshop cs3 on my computer. prior to the crash, i had saved the software on a cd. when i try to reinstall the software by clicking "run", a new file opens titled "ahmbed.gz" and the setup menu does not open. i have never had this issue before. i am not interested in purchasing an update, i only want to reinstall the version i already have on my computer. if you can please provide step-by-step information on how to solve this problem, it would be greatly appreciated!
    Thanks!

    Without system info and other details nobody can know wher to begin...
    Mylenium

  • Need to download older version because computer crashed.

    I recently had my computer crash.  I need to reinstall my applications but they are old versions and no listed.  Now what?

    You can most likely (depends on how old) download the trial versions of the software thru the site linked below and then use your current serial number(s) to activate.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    http://prodesigntools.com/tag/ddl

  • Need to reinstall system software but App Store says "downloaded."

    I have been waiting for an answer from Apple support, in vain. Does anyone here know how to reinstall the system software if you don't have the disks, and the App Store says "downloaded?"
    Or do I have to wait until Apple somehow wakes up and resets my purchase?
    I wish they had sent me disks.. Sigh.

    There are no longer any system disks, everything is downloadable now. The installer deletes itself after a successful install, so you need to save a copy before using it.
    If you need to reinstall OS X you now use OS X Recovery.
    http://support.apple.com/kb/HT4718
    If you need to upgrade another Mac you own, then log into the Mac App Store on that Mac and download the installer to that Mac from the Purchases pane.

  • HT4061 How do I restore my iphone 4? Whilst updating to new software my computer crashed. This has left me with a phone that won't respond at all and itunes says 'restore your phone'. I can't press anything without getting a picture of a usb. not useful.

    My computer crashed while updating my iphone 4.
    My phone now will not respond other than a USB symbol to itunes.
    When I plug into itunes it says 'reset your phone'.
    I've tried holding the on/off and home button together, nothing.
    On another note, it isn't possible to schedule into a shop in London until a week today. There is something seriously wrong with this picture.
    Any help would be awesome.
    Thanks

    1) ensure iTunes is authorized for your iTunes store account(s)
    2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
    3) sync the device
    iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
    above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

  • How do small companies / non-profits purchase software from the app store?

    Hello, I have asked this question to a few Apple Business reps and I seem to get conflicting answers depending on the person I talking to. 
    I work in the I.T. department for a large non-proffit.  We are no stranger to purchasing Apple computers, phones and iPads.  But we are running in to much confusion when it comes to the purchasing and specifically the licensing of Apple Software from the App Store.  For years we have worked with Microsoft and Adobe and have found their licensing (especially for our "one-off" purchases) to be quite helpful.  Each time a user requests a software title, we order it and it is put into our licensing account and is charged to our I.T. credit card.  Accounting has a clear papertrail to follow as to which department gets "billed" for the purchase and everyone is happy. 
    However, with Apple, and the App Store, there is no such program for the type of "one-off" purchases we do.  Sure, there is an "Enterprise" Volume Licensing solution, but the minimum purchase quantity for software licenses is 20.  Most of our requests come in as 1 - 5 copies of a software title.  So, Apple's solution to us has been to create a separate Apple ID for each purchase.  This worked OK until we got up to 5 Apple IDs on one credit card.  This led to yet another phone call to Apple and having them tell me that you can only associate 5 Apple IDs to one credit card... their solution? "Just open up a new credit card for every 5 licenses that you need".  That solution is absolutely impossible for our accounting department.  I called Apple back to see if I could talk to another business rep.  That individual informed me that the only way to get around this is to just purchase pre-paid iTunes gift cards and associate 5 Apple ID's to each one that we buy, then just keep track of them with an Excel sheet.  Again, this is an accounting nightmare.  What happens when there is money left over on a card? ($5 that is unused may seem trivial, but that ads up!)
    Anyway, I'm hoping that somebody has found a decent solution to this, and I REALLY hope that Apple gets their volume licensing program together.  They boast about being ready for the corporate world, yet they still have "solutions" in place that require end users to go out and buy iTunes gift cards just to make sure they remain in software compliance????

    Oooookay...
    I realized that both the iPhoto 9.3.2 and iMove9.0.7 updates are in .dmg format (disk image) up on the support downloads site.  So I downloaded them, and applied the iPhoto update (using ARD), which (supposedly) succeeded.  Then I tried the iMovie update, and I got the message:  "iMovie9.0.7Update.pkg" could not be installed.  Error message: "The version of iMovie installed on this Mac must be updated through the Mac App Store.  Check the Mac App Store to see if an update is available."
    Well, first of all, the iMovie update is over a GB, and no, I'm not going to go walk around to 64 machines and download 64 GBs of network traffic so that each machine can have its own personal special download of the update.  The one update.  To be repeated with every update.  That's what ARD is for!
    AND the iPhoto update which supposedly succeeded didn't apparently get applied -- the App Store still shows the update as being needed, and launching the app and doing an "About" says that it's at version 9.3 (650.39).
    If I were to create an apple ID for the  company, can I attach that one apple ID to all 64 of the macs that the company owns?
    Is there any way to update AppStore software without an apple ID tied to the machine?  Is there some problem with App Store software licensing?  Is it legal to use the software in a business?  Is that why the software is quarantined away from these machines?  Can it only be sold to an individual employee, and if an employee attaches his/her personal apple ID to a company-owned machine is it even legal to use the software commercially?

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