Need to reinstall/transfer use of my CRW to a new machine

I recently lost my development machine and need to reinstall/transfer use of my CRW (2011) to a new machine/. I have the original download image and the key. But when I install on this new machine, it give me an Invalid Product Key message.
Is there a re-registration I need to do to accomplish this?

Hi Paula
Just wanted to answer your question re.;
Why is no one answering this? I need technical support here, for a product purchased.
These are community forums, not technical support, not sales, not marketing. By definition, a query on any community forum may be answers or not, it my be timely, or not. For critical issues, it is always best to create a phone incident (support case) here:
Crystal Single Case Technical Support - SAP Business Objects US Online Store | SAP Online Store
Unless you have an Enterprise support contract already.
- Ludek
Senior Support Engineer AGS Product Support, Global Support Center Canada
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