Need to reinstall windows without losing data

PC Specs: 
Model: HP Pavilion g7 Notebook PC
Operating System: Windows 8.1 Pro 64-Bit
Processor: AMD A6-4400M APU 2.7GHz
When I upgraded from Windows 8 to 8.1, I got a popup saying the Windows 8 is not activated. I looked all over my PC (the physical computer itself and the digital information within) as well as the box it came in, entered every number I could find, and nothing worked. Upon looking at my PC information, I saw that I'm running Windows 8 Pro. That's not right! I'm supposed to have Home Premium. I want to know if there's some clever registry trick to find my serial (nothing illegal) or how I might be able to restore Home Premium without losing any data. If worse comes to worst, I can borrow an External HD from work. 
Thanks,
-NB
This question was solved.
View Solution.

Windows 8 key is stored in BIOS. It will only activate the version your laptop shipped with-or was supposed to ship with, not sure how you ended up with Windows 8 Pro.
Phone HP Support to order Recovery Media.Worldwide contact info can be accessed here>>Contact HP
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