Need to reset security questions i kmow what i typed and they are not working

need to know how to reset security questions

Call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team

Similar Messages

  • I purchased an iphone 4s secondhand but now i find that the person has a security feature still locked onto the phone and they are not responding to my message. Is there any way to resolve this problem.

    How do I resolve an issue with a secondhand phone purchase that has a security feature link to it and it hasnt been removed therefore I cant use the phone.

    Hi paisley,
    Sorry, there is no way around the Activation Lock. You either need to contact the original owner and get them to turn off Find My iPhone and wipe the phone from their iCloud account, or you need to return it to the seller.
    Sorry,
    GB

  • I bought games and they are not working. What should i do? Its Fifa13 a The Dark Knight.//on iphone 5

    I bought games and its unable to load them. What should I do? its Fifa 13 and The Dark Knigt. I have iPhone 5

    Shouldn't you first ask pixelfilmstudio if you have trouble with THEIR product?
    On its website, upper right, is a 'contact' button.........

  • I need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do

    i need to reset security question but the email that was saved for changing the password and security question is blocked , what can i do?
    i purchased my account but i cant use that because apple ask me about security question and i forgot the correct answer

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT201303 I for got the answers to my security questions and my rescue address is misspelled is there anyway to fix my rescue address so i can reset my security question answers? I called support and they said it was nothing they could do!

    I for got the answers to my security questions and my rescue address is misspelled is there anyway to fix my rescue address so i can reset my security question answers? I called support and they said it was nothing they could do! Can somebody please help!?

    Did you not call the Account Security Team? It's pretty new.
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT2731 I was ask for my secure question and they did not work. So I went into my account and tap on my secure question that I forgot my secure question. It replied back that it just sent me a email. The email never came. I did this three time. My email is

    I was ask for my secure question and they did not work. So I went into my account and tap on my secure question that I forgot my secure question. It replied back that it just sent me a email. The email never came. I did this three time. You have myy email as correct. I have check my account and it show as being correct.

    It's a really bad idea to post your email addresess - it's an invitation to spam - and I've asked the Hosts to remove them.
    This is a user-to-user forum and no-one on here can take any direct action. If your Yahoo address is not working that's something you would need to take up with Yahoo - have you checked it by sending yourself an email to it?
    Otherwise you will need to contact Support: go to https://expresslane.apple.com/ and click on 'iTunes' in the center column and then 'iTunes Store' in the right-hand column and proceed from there.

  • Emails have been sent from my iphone and they are not from me.  what do I do to secure this doesn't happen again?  I've already changed password

    emails have been sent from my iphone and they are not from me.  what do I do to secure this doesn't happen again?  I've already changed password

    I have this problem too, it's called "spoofing" aparently.
    There isn't much you can do except change your email address which is a huge problem if like me you have an Apple one and can't change it without losing your whole iTunes and App purchase history which is a billiantly stupid bit of design on Apple's part.
    There's some interesting stuff here: http://www.bluehostforum.com/showthread.php?132-how-to-stop-spoofed-email-addres ses
    but I don't think there's much chance of applying it to iCloud but I am not an expert.

  • HT4587 My airport express and wireless airplay speaker are connected to wife, but airplay and homesharing are not working...what to do?

    My airport express and wireless airplay speaker are connected to WIFI, but airplay and homesharing are not working...what to do?  Everything was working fine until about two weeks ago, all of the sudden airplay has disappeared from the iphone, itunes on the laptop, and the apple remote for iphone.  I have restarted the router many times, re-setup the airplay speaker and the airport express and booth are showing as being properly connected to the router when I log into the router IP address.  I was on the phone with Apple support for 30 minutes they blames verizon, got on the phone with verizon and they stated the settings were all correct and compatible with apple, got back on the phone with apple and they again are blaming verizon and trying to get me to get an airport extreme because that would fix the problem...any suggestions, please!

    There are three Airport resets, soft, hard and factory default.  It would probably be beneficial if you tried each one in sequence.  Actually, you could jump to the factory default reset if you don't mind reconfiguring from scratch.

  • I have around 2000 photos on my camera roll as back up and now i am not able to delete unwanted photos and they are not even getting synced wid d computer so what should i do now?? they are using 9 gb of the space!!!

    i have around 2000 photos on my camera roll as back up and now i am not able to delete unwanted photos and they are not even getting synced wid d computer so what should i do now?? they are using 9 gb of the space!!!

    Chris CA wrote:
    You cannot backup photos to iCloud.
    You can enable Photo Stream (in Settings > iCloud) but only for 30 days and only a max of 1000 photos.
    Then what does this mean? It was copied from the kb article that I posted above.
    Reducing the size of your Camera Roll backup
    If you take lots of photos and videos with your iOS device, you may notice your Camera Roll takes up most of your iCloud Storage backup. To check the size of the Camera Roll backup on your device:
    On your Home Screen, tap Settings.
    Tap iCloud.
    Tap Storage & Backup.
    Tap Manage Storage.
    In the Backups section, tap your device.
    In the Backup Options section, the backup size is displayed under Camera Roll.
    To reduce the size of your Camera Roll backup, save your photos and videos locally to your computer with iTunes, and then manually back up your iOS device. If you want to keep your photos and videos on your iOS device, you can turn off Camera Roll in Backup (see the "Deleting backups and turning off Backup for your Device" section above) orpurchase additional storage.

  • My iPad 2 started to backup iCloud and its now locked up. How do i unlock it, the button for settings and close are not working. What can I do?

    my iPad 2 started to backup iCloud and its now locked up. How do i unlock it, the button for settings and close are not working. What can I do?

    Try this.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • My ipod 3 generation,Keys of volume up and down are not working..What can i do?

    My ipod 3 generation,Keys of volume up and down are not working..What can i do?

    Try this.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Please i need 2 Resetting security questions Apple ID

    Resetting security questions Apple ID

    Call Apple Support and state that you need to reset your security questions but do NOT have the reset link on your account.  They will transfer you to Tech Support and even this person will not be able to fix it.  Tech Support has to transfer you to Apple Security.  NOTE: Only Tech Support can transfer you to Apple Security.
    Apple Security will ask to verify personal information with you such as name, device serial number, email address associated to your account, your address, and if you have a credit card on file, if you don't have a credit file, which was my case because i had never purchased anything before, then you will have to AT LEAST be able to answer ONE of the security questions.  I never the the pressure so much in my life since I was in school!
    Anyways, once you verify all his questions, Apple Security will re-set your questions and you will be able to go back to your AppleID, log in, and re-enter your security questions/answers, add a recovery email address if you don't already have one, etc.

  • HT5312 need to reset security questions dont know how help please

    I went to buy a song and it makes me put in security questions. I forgot the answers and i cant figure out how to fix it. Please Help!

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • How to reset security question if I live in Poland and I have US appstore acc??

    I tryed to contact with support but they can't call me because I'm from Poland:/ please help me:( i don't know what to do;(

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • I reset my touch, it says to conect to iTunes.  But neither my computer nor my iTunes recognizes it.  Please don't send me to the help toutorials.  I have tried them and they have not worked.  What do I do now?

    I reset my iTouch 2nd generation.  Now it says to connect to iTunes, but neither my computer nor my iTunes recognizes it.  Please do not send me to the help tutorials, I have tried them and they have not helped.  What do I do now?

    You post says that you have WIndows 2000.  The iPod is notcompatible with Widowns 2000. Yu need at least XP with SP 3

Maybe you are looking for

  • I think my email server has been hacked!  How do I find out and fix it?

    Can someone tell me where or how to start to fix this? I'm running a MacMini Server with 10.6.8 running on it. I'm enclosing  a raw glimps of the SMTP log below. Jan 14 21:21:45 jbillings postfix/smtp[77947]: 1819E6A00ADD: to=<joetdr**[email protected]>, r

  • Cost center planning with excel layout on office 2010

    Hi all, I work with excel intergration on transaction KP06 (Release office 2010). I want to save the excel layout as a template for a later upload. In office 2003 I had in the SAP integrated excel menu a function "copy save as". In Office 2010 I don'

  • CRMXIF_ORDER_SAVE for deletion of partner-role

    Hello there, I need to delete a partner-role from an order so I'm using BAPI CRMXIF_ORDER_SAVE. However, the partner is not being deleted. Please have a look at the content of the CRMXIF_BUSTRANS_T structure: OBJECT_TASK          U OBJECT_GUID       

  • [solved] recursive bulkrenaming

    Hi, I have been using a renaming script from brisbin33, he was posting in "Handy self made command line utilities". #!/bin/bash # pbrisbin 2009 # take a retardedly named file or directory and rename it # sanely # adjust translate() as needed message(

  • New Arch Logo - Kernel Boot

    Well I made a Arch Kernel Boot Logo using the new logo (in knoppix as netpbm is broken in arch) It is kinda fuzzy on the edges, I'll try to see if its possible to fix up hopefully this weekend. Get it here: http://mezoko.net/stuff/arch/logo_arch_clut