Need to reset SMC several times a week...

Hello!
I have a couple of months old Retina Macbook which I need to reset the SMC like 4 out of 5 times I boot into Windows.
Otherwise I get horrible frame rates in games.
Why is this?
Sincerely,
Petter

The most recent update, Macbook Pro Retina update 2.0, jacked things up, I heard Apple pulled the update from their servers so that others don't update to it that haven't, but for us people that did, we just have to reset the SMC until Apple pulls the thumb out and release an update to fix the issue.

Similar Messages

My Macbook pro when plugged in will hold a green light and not be recognized by the computer to charge. SMC reset done several times. Any help?

Our MBP bought earlier this year when plugged in to charge will hold a green light and not be recognized by the computer as charging. Sometimes if we turn it around or plug it in multiple times will work. We have reset the SMC several times and will work for a little while then go back to the same problem. Any help or ideas on how to fix it would be great.

Hi Why must I,
I'm sorry to hear you are having charging issues with your MacBook Pro. It sounds like you have been on the right track in troubleshooting this issue; SMC resets are often an appropriate step for battery or power issues. If this issue persists, you may find the additional troubleshooting steps outlined in the following articles helpful:
Mac notebooks: All about batteries - Apple Support
OS X Mavericks: If your battery won’t charge
Note: If you reach the last step in the second article and it looks like you may need to have your MacBook Pro serviced, you may find this page useful:
Apple - Support - Service Answer Center
Regards,
- Brenden

My MacBook Pro Retina crashes several times a week

I have a late 2013 MacBook Pro, 15 inch, Retina, with the latest software updates installed. It crashes several times a week, usually while I'm just surfing the web. The most recent crash was different, it just fully locked up- the pointer was moveable, but nothing on the screen was interactive and I finally had to shut it down.
I ran the onboard hardware diagnostics, and it all came back clean. I suspect that I have a software conflict left over from the migration from the previous machine, but I'm rubbish at reading kernel panics. At least I'm hoping like **** it's software and not hardware. Are any of you having similar experiences with your new MacBooks?
A recent kernel panic:
Anonymous UUID:
6B6F5D4E-7D5E-FF30-E9C6-ED652E3C9868
Thu Feb 6 23:22:07 2014
panic(cpu 0 caller 0xffffff80150db94e): Kernel trap at 0xffffff80150a3b30, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x000000004ee1d046, CR4: 0x00000000001606e0
RAX: 0xffffff80156d0320, RBX: 0x0000000000000053, RCX: 0x0000000000000053, RDX: 0x0000000000000000
RSP: 0xffffff81fa7bb150, RBP: 0xffffff81fa7bb170, RSI: 0xffffff8036cb1a20, RDI: 0xffffff80156d0850
R8: 0xffffff802a8aadd0, R9: 0xffffff802a8ef2c0, R10: 0x0000000000000fff, R11: 0x0000000000000201
R12: 0x0000000000000000, R13: 0xffffff80527ce2d0, R14: 0x00000000000000ac, R15: 0xffffff802a8ef2c0
RFL: 0x0000000000010286, RIP: 0xffffff80150a3b30, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000002, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81fa7bade0 : 0xffffff8015022f69
0xffffff81fa7bae60 : 0xffffff80150db94e
0xffffff81fa7bb030 : 0xffffff80150f2dc6
0xffffff81fa7bb050 : 0xffffff80150a3b30
0xffffff81fa7bb170 : 0xffffff80150746f3
0xffffff81fa7bb310 : 0xffffff801509b866
0xffffff81fa7bb680 : 0xffffff8015073349
0xffffff81fa7bb6e0 : 0xffffff80154b8ef1
0xffffff81fa7bb7e0 : 0xffffff80154b916e
0xffffff81fa7bb810 : 0xffffff7f97144f1d
0xffffff81fa7bb840 : 0xffffff7f97144e1f
0xffffff81fa7bb860 : 0xffffff7f97145d1e
0xffffff81fa7bb880 : 0xffffff7f971cacfb
0xffffff81fa7bb890 : 0xffffff7f9715cb3d
0xffffff81fa7bb8c0 : 0xffffff7f971cd765
0xffffff81fa7bba50 : 0xffffff7f9715b8e6
0xffffff81fa7bbab0 : 0xffffff7f9715c245
0xffffff81fa7bbb00 : 0xffffff7f9716481f
0xffffff81fa7bbb70 : 0xffffff80154cbb66
0xffffff81fa7bbb90 : 0xffffff80154cd161
0xffffff81fa7bbbf0 : 0xffffff80154cabcf
0xffffff81fa7bbd40 : 0xffffff80150b6088
0xffffff81fa7bbe50 : 0xffffff8015026bb1
0xffffff81fa7bbe80 : 0xffffff80150139b5
0xffffff81fa7bbef0 : 0xffffff801501e003
0xffffff81fa7bbf70 : 0xffffff80150c92ad
0xffffff81fa7bbfb0 : 0xffffff80150f35e6
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50] @0xffffff7f97143000->0xffffff7f971a7fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f956cc000
dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f95aa7000
com.apple.driver.AppleIntelHD5000Graphics(8.2)[32600E01-1824-32F0-9E54-3BD0B5AC1 559]@0xffffff7f971b5000->0xffffff7f97204fff
dependency: com.apple.iokit.IOSurface(91)[BC96A900-DD9D-3F36-AFE6-EF88CB4B3607]@0xffffff7f9 62de000
dependency: com.apple.iokit.IOPCIFamily(2.8)[D7DDC654-8A3E-33FC-B5ED-E756535EBD4D]@0xffffff 7f956cc000
dependency: com.apple.iokit.IOGraphicsFamily(2.4)[C193403C-110B-31D6-857E-5AFDB7868294]@0xf fffff7f95aa7000
dependency: com.apple.iokit.IOAcceleratorFamily2(98.9)[5D0EFFAC-FCC9-359B-9999-D92D122F3F50 ]@0xffffff7f97143000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13B3116
Kernel version:
Darwin Kernel Version 13.0.2: Sun Sep 29 19:38:57 PDT 2013; root:xnu-2422.75.4~1/RELEASE_X86_64
Kernel UUID: C51C3998-66EA-3C1B-A46E-90943DA76DF4
Kernel slide:
0x0000000014e00000
Kernel text base: 0xffffff8015000000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 139447485923698
last loaded kext at 122908111816509: com.apple.driver.AppleUSBAudio
2.9.3f17 (addr 0xffffff7f9776a000, size 303104)
last unloaded kext at 123456549337512: com.apple.driver.AppleUSBAudio
2.9.3f17 (addr 0xffffff7f9776a000, size 303104)
loaded kexts:
foo.tun
1.0
foo.tap
1.0
org.virtualbox.kext.VBoxNetAdp
4.3.6
org.virtualbox.kext.VBoxNetFlt
4.3.6
org.virtualbox.kext.VBoxUSB
4.3.6
org.virtualbox.kext.VBoxDrv
4.3.6
com.attotech.driver.ATTOiSCSI
3.4.1b1
com.AmbrosiaSW.AudioSupport
4.1.2
com.apple.filesystems.afpfs
11.0
com.apple.nke.asp-tcp
8.0.0
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.filesystems.autofs
3.0
com.apple.driver.AudioAUUC
1.60
com.apple.iokit.IOBluetoothSerialManager
4.2.1f2
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.driver.AGPM
100.14.14
com.apple.driver.X86PlatformShim
1.0.0
com.apple.driver.AppleHDA
2.5.8fc1
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.1f2
com.apple.driver.AppleThunderboltIP
1.0.10
com.apple.GeForce
8.2.0
com.apple.driver.AppleIntelHD5000Graphics
8.2.0
com.apple.driver.AppleCameraInterface
4.20.0
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleIntelFramebufferAzul
8.2.0
com.apple.driver.AppleMuxControl
3.4.28
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBCardReader
3.4.0
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBHub
660.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.4.5
com.apple.driver.AppleAHCIPort
2.9.5
com.apple.driver.AirPort.Brcm4360
821.21.49
com.apple.driver.AppleUSBXHCI
660.4.2
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.0
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.security.SecureRemotePassword
1.0
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.5.8fc1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOBluetoothFamily
4.2.1f2
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.1f2
com.apple.iokit.IOAudioFamily
1.9.4fc11
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOAcceleratorFamily
98.9
com.apple.nvidia.driver.NVDAGK100Hal
8.2.0
com.apple.nvidia.driver.NVDAResman
8.2.0
com.apple.iokit.IOSurface
91
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.IOPlatformPluginFamily
5.7.0d1
com.apple.driver.AppleHDAController
2.5.8fc1
com.apple.iokit.IOHDAFamily
2.5.8fc1
com.apple.driver.AppleSMC
3.1.6d1
com.apple.AppleGraphicsDeviceControl
3.4.28
com.apple.iokit.IOAcceleratorFamily2
98.9
com.apple.driver.AppleGraphicsControl
3.4.28
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.4
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOGraphicsFamily
2.4
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.5
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.5
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.driver.AppleThunderboltDPInAdapter
3.1.2
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.2
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.3
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.0
com.apple.driver.AppleThunderboltNHI
1.9.8
com.apple.iokit.IOThunderboltFamily
3.2.3
com.apple.iokit.IO80211Family
600.34
com.apple.driver.mDNSOffloadUserClient
1.0.1b4
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBFamily
660.4.2
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.10
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.8
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.pthread
1
com.apple.kec.corecrypto
1.0
System Profile:
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, 0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.49)
Bluetooth: Version 4.2.1f2 12982, 3 services, 23 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM1024F, 1 TB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Your problem is likely one of these. In particular, I've seen several instances where virtualbox doesn't play well with Mavericks. I'm not sure what the other ones are.
foo.tun
1.0
foo.tap
1.0
org.virtualbox.kext.VBoxNetAdp
4.3.6
org.virtualbox.kext.VBoxNetFlt
4.3.6
org.virtualbox.kext.VBoxUSB
4.3.6
org.virtualbox.kext.VBoxDrv
4.3.6
com.attotech.driver.ATTOiSCSI
3.4.1b1
com.AmbrosiaSW.AudioSupport

My MacBook Pro Retina, Mid 2012 at Mavericks 10.9.3 is freezing up several times a week

My MacBook Pro Retina, Mid 2012 at Mavericks 10.9.3 is freezing up several times a week -- often happens, but not limited to, using the Application Window key.
Processor 2.6 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel HD Graphics 4000
Software OS X 10.9.3 (13D65)
Filesystem      Size   Used Avail Capacity iused    ifree %iused Mounted on
/dev/disk0s2   465Gi 328Gi 137Gi    71% 86029019 35899210   71%   /
devfs          182Ki 182Ki    0Bi   100%      628        0 100%   /dev
map -hosts       0Bi    0Bi    0Bi   100%        0        0 100%   /net
map auto_home    0Bi    0Bi    0Bi   100%        0        0 100%   /home

You have too much junk installed…
The 'easy' way - reinstall
I think you will be quickest backing up the HD to an external disk (check it still boots!). Erase the internal HD, reinstall 10.9, migrate your USER DATA ONLY back to 10.9, reinstall the apps you use, then delete the old login items & user launchd jobs that migrated. You should have a stable system at the end of it.
The hard way - 'cleaning up'
Firstly search these forums for opinions on running Sophos's AV - it adds extra work to your system & many have had issues with it on 10.9. At the very least ensure it is the latest release & 10.9 supported. Sophos is running 7 system level background jobs and 2 kernel extensions! These all can modify how the system runs.
At the end of cleanup you may have a stable system - it really depends on how much effort you put into clearing out all the system level jobs that are not compatible with 10.9. The developers don't make it easy to remove software too, so you may have a lot of searching to do (for instructions & uninstallers).
All of this below needs looking at !
Kernel Extensions:
[loaded] at.obdev.nke.LittleSnitch (4092 - SDK 10.8) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[loaded] com.bresink.driver.BRESINKx86Monitoring (9.0) Support
[not loaded] com.novatelwireless.driver.3G (3.0.2) Support
[not loaded] com.novatelwireless.driver.3GData (3.0.2) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support
[not loaded] com.ovolab.driver.phlink (1.0) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.sierrawireless.driver.SierraSupport (1.4.11) Support
[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.2) Support
[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) Support
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.6) Support
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.6) Support
[not loaded] com.smithmicro.driver.SMSIWirelessSerial (3.2.6) Support
[loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.0.53 - SDK 10.8) Support
Startup Items:
Jaksta: Path: /Library/StartupItems/Jaksta
Launch Daemons:
[running] at.obdev.littlesnitchd.plist Support
[loaded] com.adobe.fpsaud.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[not loaded] org.freedesktop.dbus-system.plist Support
[running] org.glimmerblocker.proxy.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
[running] at.obdev.LittleSnitchUIAgent.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[running] com.sophos.uiserver.plist Support
[loaded] org.freedesktop.dbus-session.plist Support
[loaded] org.glimmerblocker.updater.plist Support
[running] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[failed] com.BlueStacks.AppPlayer.LogRotator.plist Support
[loaded] com.BlueStacks.AppPlayer.Service.plist Support
[failed] com.BlueStacks.AppPlayer.UninstallAgent.plist Support
[failed] com.BlueStacks.AppPlayer.UpdaterAgent.plist
Uninstall Jacksta, the 'startup items' have been deprecated since 10.4 - Apple told developers to stop using them years ago.
Update all the other apps listed or find uninstallers/ removal instructions to correctly remove the software.
Are all those sierrawireless and novatelwireless drivers used or needed anymore?
Can you uninstall BlueStacks? It's failing to run jobs inside your user account, get rid of things that don't work (or update them & check they do work).
Java's updater is failing to run - is Java up to date? Do you need Java installed? It isn't installed on Mac OS anymore because of it's lousy security record. Update or remove if you don't need it.
You could try removing Sophos & find that the Mac runs OK - but eventually having all the old kernel extensions & background jobs around will eventually cause something else to break.

Old airport base station quits working several times and week and won't let

me change the password.
I changed the password on my ibook and reset the airport base station but it still will not change the wpa2 password to the new one. I'm changing the password to rule out anyone having hacked into the network. Several times a week the whole network goes down and I have to turn off power to the base station to get it working again.
I have plugged it into a battery backup ups but that has not prevented it from crashing.

Pick, a quick Google search for "Airport Firmware 5.5.1" yielded the following link:
http://mac.sofotex.com/download-122643.html
I sense you're getting frustrated - I have a gift for such perceptiveness. Anyway, I wish I could explain your problems but I have no magic bullet for what you're experiencing. All I can offer is to suggest you download and install the above firmware. Hopefully the link works; I haven't tried it. There may be other ways of obtaining 5.5.1 but none was immediately apparent from Apple. Once installed, stick with firmware 5.5.1. As I noted I suffered major problems with 5.6 and have heard anecdotal reports of similar problems with 5.7 though apparently they're much rarer. My Extremes run literally forever without problems so I hope yours can too.
Next, disable all the encryption on your network for the duration of your troubleshooting. Simplify things as much as possible - remove all but one wireless client from your network. Perform a "hard reset" of your Extreme and reconfigure it from new. Run things like that for a while and see if anything changes.
Is it possible you're suffering from poor power quality e.g. dropouts, surges, sags, etc? Have you tried a UPS or at least a surge suppressor? I had a spell last summer when the utility would shut off power for a half second a day, literally, a half second, once a day, every day, for weeks. It drove me nuts. They immediately stopped this nonsense the moment I started running my Airport off a battery.

Kernel panics several times a week

My MacBook Pro keeps having continuous kernel panics several times a week. How can I figure out what's causing them?

Hi serylup,
I think I was able to find the cause. I realized that the kernel panics only began happening soon after I bought a Logitech Wireless Bluetooth mouse. Instead of just using the mouse with the Bluetooth connectivity, I also installed the software that came with it.
So, what I did was turn off the mouse and delete it from the list of Bluetooth devices on the Bluetooth preference pane in System Preferences. Then I went and purged my system of the Logitech additional software. I made sure that all the suspect files like .plist files and Application Support files were removed as well.
Then I rebooted and started using my machine. The kernel panics stopped immediately. I then proceeded to use the mouse but only with the Bluetooth connectivity and no extra software and I haven't had any problems since.
So, I guess what I would recommend you do is to try and figure out if you've installed any third-party software for any peripheral devices (especially if they come from Logitech!!!) and uninstall those third party devices. You really don't need Logitech software for their keyboards and wireless mouses; they work just fine as "plug-and-play".
I hope this helps!
D. J.

Home Gateway loses service several times each week

Hello!
My parent's have a PACE American Gateway which connects us to our internet, wi-fi, and cable. For the past several months, the gateway seems to lose (and reboot) its connections. The normal state of the gateway is as follows:
Power: solid green light
Wireless: flashing green light
Broadband: solid green light
HomePNA: flashing green light
Service: solid green light
When the connections are lost, all of the lights go solid red, and off (power light stays on). There is also a clicking noise as the system reboots. This is happening several times a week. I know there's construction going on at the end of my street, but I doubt that's the reason it keeps losing/rebooting the signals. We also have a battery backup attached to the gateway.
S/N: ***
P/N: 4201-00134-003
I also know that the Ipv6 standard was added to our Uverse, but that was done a few days ago. I checked the cords and everything is connected properly. What can be done to get this issue resolved? My parents would prefer not to have a technician come out, but if they have to, they have to.
Any help would be greatly appreciated. Thank you!
[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

You can try using the T&R tool here: https://ufix.att.com/portal/index.html?tGseq=validate__referrerId_3__ref_&AUTHN_ACTION=PASSWD_LOGIN#home
You will need the account holders log in credentials to access it. It will run tests and set up a dispatch if needed. I would also load it on a mobile device so once it goes down you can run it from that to see if it finds the issue.

GroupWise POA Agent stopping several times a week.

We have two servers Suse Linux 11.1 64/OES11 with services GroupWise 8.0.2, (POA, MTA and GWIA), we have two post offices, one with 300 and another with 500 users.
When this service was running GroupWise on Netware 6.5, worked perfectly. After migrating to Suse Linux / OES, got a problem with the POA agents, stopping several times a week.
Initially imagined it could be the version of linux suse 10.4 with OES2.3, did a fresh install on two new servers with 11.1 suse linux 64 and OES11, but the problem remains unsolved.
Anyone know if Novell has already found the solution for this problem, because I have a friend with the same problem in your company and is using the GroupWise 2012.

We are having a similar issue (GroupWise POA Agent stopping several times a week). SLES 11 SP1, OES 11, GW build 8.0.3-103395. Output from "dmesg | grep gwpoa" follows:
[220462.269659] gwpoa[43225]: segfault at 0 ip (null) sp 00000000f296877c error 14
[220462.269662] gwpoa[60126]: segfault at 0 ip (null) sp 00000000f0ef977c error 14 in gwpoa[8048000+11e000] in gwpoa[8048000+11e000]
[966980.635533] gwpoa[14401]: segfault at 45 ip 0000000000000045 sp 00000000ef1f985c error 14 in gwpoa[8048000+11e000]

The Password in Yahoo Mail keeps getting rejected in IMAP server in yahoo . The password is correct had reset it several times in mail preference.

I keep getting my Yahoo mail password rejected. I think it is the server IMAP. I have gone into mail prefference reset it several times. I still get the pop up on Mac pro and I mac computers.

Sounds more like your Yahoo mail account has been hacked. The hacker probably changed your password. Report it to Yahoo.
Allan

My MacBook Pro keyboard is giving trouble. 0,p,;,/ and the enter key needs to be pressed several times before registering. Help me please??

My MacBook Pro keyboard is giving trouble. The 0,p,;,/ and the enter key, needs to be pressed several times before registering. Help me please??

If you are still under warranty and/or have AppleCare, call them. Let them deal w/it. Out of warranty, your keyboard may need cleaning. Use a vacuum hose or a can of compressed air to get the dirt out from under the keys. For instructions to remove the keys if it comes to that check out the following websites:
iFixit
TakeItApart
Search YouTube for Macbook Pro “How To” tutorials.
If you do not want to DIY, take your MBP to your local AS or an AASP.

MICROSOFT WORD CRASHING SEVERAL TIMES A WEEK!!!

MICROSOFT WORD HAS BASICALLY BECOME A LIABILITY FOR ME. It has consistently crashed several times a week (while working on a single word document and nothing else open but safari). It sits there stuck for several minutes until I have no choice
but to force quit, and then I lose my work (despite several saves...i can't keep saving fast enough). I've had to re-do work on several documents over the course of the past 2 weeks---time which I cannot bill for. PLEASE FIX THIS!!!

You should repost your problems with word in the more appropriate Office Community forums, here...
http://answers.microsoft.com/en-us/office/forum/word?tab=Threads
(moving the thread to the 'Where is the Forum for...?) forums as it's off-topic to WGA forums)
Noel Paton | Nil Carborundum Illegitemi
CrashFixPC |
The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

Reset password several times still will not accept. can I contact by phone

Once again..... I have had to reset my account password several times and it still will not work. I am getting very frustrated as I have been a firefox user for several years, but have had problems with windows. For now, I am using a tablet until I can get back on windows. You must have a way of checking my account and get this fixed.. thank you Juanita Delapa

Hi juanpc
We can't do phone support unfortunately!
(not sure if you meant Firefox for Android or Firefox for Windows, please let us know and we'll try to help on the relevant system)
Since we can't read minds :-) we need more troubleshooting details to help you:
# What model of Android tablet or phone are you using? What version of Android are you using (e.g. Jellybean 4.1-4.3, Kitkat 4.4, Lollipop 5.0, 5.1, etc)?
# What version of Firefox for Android are you using? (please try the latest version which is currently FF37.0.1)
# What did you do exactly, what happened and what did you expect? (details please! in particular what steps did use to get to "I have had to reset my account password several times and it still will not work" and which "account" do you mean?)
Cheers!
...Roland

My iPad screen is locked and unresponsive. I cannot slide to open. I've reset yet several times. Ideas?

The screen on my iPad is unresponsive. Does not respond to touch at all. Cannot open it behave reset several times, to no avail. Ideas?

You reset by holding down on the sleep and home buttons at the same time until the Apple Logo appears on the screen? It can take 10 seconds or so to do this. If you didn't wait until the Apple logo appeared, try it again. Even if yo did see the Apple logo, try it a couple more times.

My appleid is not recognizing my password! I've reset it several times already!

This is very frustrating! I have set up my apple account, etc and everytime I try to sign in with my appleid, it's not recognizing my password! I've already reset my password several times to accommodate the stupid error! Someone please help!!

If your son continues to have admin access, it means that he has unrestricted access to the password after you change it.
Another accessible admin account was mentioned.
He has put his user id in the /etc/sudoers file with root access.
You keep the password in a text file in your account. He has changed the access permissions on that file, so he can read this from his account. Similarly, you keep the password someplace that is no longer secret.
He or a sibling has distracted you with conversation while watching your admin keystrokes.
His own keystroke logger tracking what you type, or freely downloadable password cracking software.
You choose passwords that are simple for you and may be readily guessable family, pet, or household object names, birthdates, etc. Choose something that is off his guess radar. A name of something unique before he was born.
You hope he hasn't shared the admin password with someone outside the home.
Some ideas for you. Discipline isn't taking away the computer, it is temporarily taking away other privileges perceived as more valuable, if the password intrusions do not stop.

Need to unplug router several times a day

over the last few days I have had to unplug and then plug in my router several times a day in order to make connection to the internet, has anyone else have this problem, if so how do you fix it?

All,
I posted this in another tread as well.. wanted to get as many opinions as possible..
I am also having the same issue on the WRT54Gx2… reflashed, hard reset, called tech support, ISP, wired or wireless, leave the wired PC on , turn it off, no cordless phones, no interference, full bars, changed security protocol, bands, shows it is hooked up, yet will not work. Not over heating. Worked on wireless not on wired… at the same time, to recycle I would kick off the wireless that is working, so I was dead in the water… arrrgggg .
Happens everyday. Yesterday, unplugged and recycled about 10 times.
Any suggestions from anyone would be appreciated. First time posting here..
Disgraceful that linksys does not step in.. obvious issue on numerous boards.
Thanks again for any suggestions..

Need to reset SMC several times a week...

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