Need to send my iPhone for repair but someone using my serial number, what to do???!!

I have an iPhone 4 that is still in warranty.  It won't turn on & I've tried EVERYTHING (I'm something of an iPhone geek, forever getting friends & family callng me with various iPhone related problems), I even tried begging, pleading and appealing to it's better nature but nope, it won't turn on.  I tried to set up a repair online today but to my horror, some b****** is using my serial number to get their phone repaired.  I'm absolutely livid, putting it mildly, how do I stop this scum usuing my warranty & get my phone fixed??  Please help!!!

So is it worth me bringing it to Apple's attention then?  I was thinking of giving them a ring tomorrow because my phone really needs fixing & there's no way I'm letting some scumbag use my warranty grrrr

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