Need to speak to a human about money coming out of my account for a previously downloaded APP

I downloaded reading rainbow app months ago.  Did not like it so I shut off auto payments, discontinued membership, and deleted APP altogether.  Now I keep seeing $10.99 come out of my account each month and this whole Apple site is so convoluted...smh...I just need to speak to someone.  I can't find my issue anywhere.

You can try contacting the support staff for the stores, all one group, at http://www.apple.com/emea/support/itunes/contact.html and if that is not what you want, try the ExpressLane at https://expresslane.apple.com and then iTunes and iTunes Store and you can arrange a phone call through that location.

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