Need to stop or cancel Skype

Hi Skype,
I need to stop or cancel SKYPE. You have everything from me. I seem to not be able to stop it on my end in the software as of yesterday, 10/14/13. Please stop my credit card info.
Please get back to me.
Thank you,
Post transferred to create its own new thread or topic.
Subject/title amended accordingly.
First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

Greetings, Linda.Mcclain50, and welcome to the Community,
If you are unable for any reason to cancel the subscription(s) in question directly from your account, you will need to contact Skype Customer Service directly for assistance. We here in the Community cannot access Skype accountholder files or records.
This FAQ article may also answer a few questions: 'Can I delete my Skype account?'
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). If you are a Skype Premium subscriber, you will be diverted to an instant message chat with a customer service agent. Otherwise, skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started, and complete the webform so you can receive a reply via e-mail.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

Unauthorized frequent payments need to stop asap

Hi Skype team.
It seems impossible to get in contact with any living person so as a result I'm posting in here where it looks as though many people are struggling with the same issue as me. I have been charged every three months for something that I HAVE NOT authorized. All though I purchased ONE three month package I did not sign on to paying for it every three months. I have not used it in this time and have spent almost 100$. THIS NEEDS TO STOP. I cannot find anywhere to cancel this payment but yet I still get charged for it. I would like to know how I can stop this payment and I would like to be riembursed for the money I've lost. This is absolutely ridiculous and unacceptable.
I purchased a three month subscription on August 24, 2012 for $46.87 and since then I have been charged on three unauthorized accounts.
May 21, 2013
[removed for privacy]
Unlimited World 3 months
PayPal
C$ 39.87
Delivered
February 21, 2013
[removed for privacy]
Unlimited World 3 months
PayPal
C$ 39.87
Delivered
November 21, 2012
[removed for privacy]
Unlimited World 3 months
PayPal
C$ 39.87
Delivered

Hi, EmilyBoucher,
I wrote a rather lengthy reply to your other post, so I will abbreviate my reply here.
First things, first: Please ensure that the subscription is cancelled; you can do this from your account where you sign on to administrate your password and payment methods. If you experience any challenges in doing this, below is a slightly annotated version of the instruction to file your request with Skype Customer Service. Hope this serves as a useful road map!
Best regards,
Elaine
How can I contact Skype Customer Service?
Skype offers help and support through:
The Skype Support website
The Skype Community
The Heartbeat blog
Skype blogs
Email and Live chat (for eligible customers)
To get help with the issue you’re experiencing:
Go to the Support request page. You will be asked to sign on to the Skype website at this step.
Select the topic you need help with and the problem you’re experiencing. ... or the closest topic which matches your enquiry. Some information that might help with your problem is displayed. These are the FAQ articles pulled from the library for your review.
If you still feel that the information doesn’t help, scroll down to the bottom of the website page and click the Continue support request button at the bottom of the screen. Please note that the graphic, below, is for illustration purposes only, and is not a hyperlink to contact Skype Customer Service.
Select your contact method. (We recommend that you check our Skype Community first. No need to circle back here, as the Community is where you started!)
If you chose email, enter your details, describe your problem, and then click Send support request. We'll get back to you as soon as we can.
We don’t currently provide telephone support.
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My built in webcam has stopped working on Skype following an update. Does this mean my macbook air has blocked videochat on skype? How can I fix this problem?

Hi, my built in webcam has stopped working on Skype following an update. Does this mean my macbook air has blocked videochat on skype? How can I fix this problem?

See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.
If that doesnt pass,
Suggest looking here, much success has been found:
http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4

Thunderbolt camera stopped working with Skype and Google Hangouts

Some time ago my built in camera on the thunderbolt stopped working with Skype. If I activate the camera the green light turns on but the screen either remains black or it shows that spinning loading incon forever. The green light stays on indicating the camera is active no matter what I do with skype even if I press the button to deactivate the camera. The green light remains on until you completely kill skype. Rebooting, reinstalling skype, etc. does nothing.
Today I disocvered I have the same thing with Google hangouts. All the way around exactly the same and the green light won't turn off until you kill the web browser. Same thing with FireFox or Safari. Also it no longer works on Viber either.
It's quite infuriating.
I am not sure if this has anything to do with this awful virus like program called "CamTwist" that I installed once and had a very difficult time removing or not.
Reinstalling OS X from scratch is not an option. Too much work, too many programs to reinstall and reconfigure etc.
How can I get my camera back?
The camera works just fine with Photobooth and facetime.
Thanks.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
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1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') nextfile;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1:%@d:%s:%d\n\",@a);printa(\"2:%@d:%s:%d\n\",@b);printa(\"9:%@d:%s:%d:%s:%d\n\",@c);printa(\"10:%@d:%s:%d:%d\n\",@d);printa(\"11:%@d:%s:%d:%d\n\",@e);printa(\"12:%@d:%s:%d:%d\n\",@f);printa(\"3:%@d:%s:%d\n\",@g);printa(\"4:%@d:%s:%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag $ -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' print\ system --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f'%z:%N' {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|commit - no t|deprec|Goog|realp|sandbox ex|/root" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console}\ log Activity SMC Login\ hook 'I/O per process' 'High file counts' UID Daemons Agents XPC\ cache Startup\ items {Admin,Root}\ access Stylesheet Library\ paths{,' ('{shell,launchd}\)} Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ {caches/logs,overrides} Shutdown\ codes Heat Diagnostic\ reports Bad\ plists Free\ space VM Bundles{,' (new)'} Trust\ settings );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 27;B1&&! B2&&C2 28;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99; for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 65 6 76 13;D2 45 20 52 66;D4 66 7 77 14;D4 17 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 31 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 32;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 25 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 81;B3 18;A1 33 60 82;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 59 4 65 76 91;D4 63 4 19 44 75 95 96;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 12;D4 15 5 72 12;C4;};D4 16 5 73 12;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 18 31 107 94 74||{ B2&&A1 18 26 94 74;}&&{ B7 11;B4 0 0 11;C3 23;};A1 18 26 94;B7 11;B4 0 0 11;C3 24;D4 60 14 66 92;D4 58 14 67 93;D4 26 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 29 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108; A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 67;A1 24 75 74;B3 23;A2 39 57 30;B3 24;B6 23 24 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 30;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I may not agree with them.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Why has my camera stopped working on Skype on my macbook air after running a software update to 10.8.5?

Why has my camera stopped working on Skype on my macbook air after running a software update to 10.8.5?

See this thread:
https://discussions.apple.com/thread/5306216?tstart=0
FIX:
1. You need Time Machine
2. Go to folder /Library/CoreMediaIO/Plug-Ins/DAL/
3. Copy AppleCamera.plugin to good place (usb memory stick is the best place).
4. Go to Time machine in date that skype work fine.
5. Change AppleCamera.plugin with file from Time Machine
6. Restart system, Now skype need to work with camera.
If that doesnt pass,
Suggest looking here, much success has been found:
http://community.skype.com/t5/Mac/OS-X-10-8-5-broke-Video-on-MacBook-Air/td-p/18 91729/page/4

I've been trying to download IOS5 for more than 2 hours. Do I need to stop and restart?

I've been trying to download IOS5 for more than 2 hours. Do I need to stop and restart the download?

I think I would cancel it. Unplug phone, then plug back in and then maybe only select download instead of download and install. Thats what I did for our phones and so far we have no issues at all with any of the features - new or old. I don't know why that would make a difference though. But it will allow you to unplug your phone once the download starts and go do your thing while its downloading. Then you can come back later and when u plug in iTunes will ask you to install new software for phone.

I want to but cannot cancel Skype Premium

I have waded through the maze of screens telling me how to cancel Skype premium.
I cannot delete my payment method as Skype Premium has to be cancelled first.
I cannot go into subscription settings as there is no settings option as described in the how to.
I cannot open chat support, no matter how many browsers I try.
I do not use premium, I do not want it and I find it quite ludicrous that there is no simple way to cancel it or contact support.
I see all the other topics saying the same thing but no solution.
Please can someone help! I don't care about a refind. i just don't want to be debited for yet another year for somehting that I don't use and that I now read has no purpose as the only feature which was desirable is now free.

I am in the exact same situation. I have spent a lot of time on a loop of links that bring me back to the same useless pages. All I want to do is cancel my Skype Premium before it charges me again. You posted over a month ago and I see no one has offered you a solution. Is there no way to contact a customer service rep to deal with this?

I have multiple devices with the same cerificate, once I have a an exception for one, FF denys access to the others. I cannot change the certificates, I need to stop FF blocking them.

I have multiple devices with the same cerificate, once I have an exception for one, FF denys access to the others. I cannot change the certificates, I need to stop FF blocking them.
== This happened ==
Every time Firefox opened
== I attempt to access a web front end on an IBM SVC device

You can't use the same certificate more than once.
See also [[Certificate contains the same serial number as another certificate]]

So i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button. it turned white and i tried charging it when it died but it went back to usual please help!

so i was updating my ipod touch (4g) to ios 6 and i needed to stop it in the middle of updating. so i held the home button and the lock button at the same time for it to restart. It started turning on with the apple symbol and then the screen went white. I kept trying to do the same thing but it wouldnt work. Eace time i did that the screen was a different color. I was yellow/white at one point, blue at another time and sometimes the color behind the apple symbol. It got really HOT and i just let it die. When it was dead i put it on a charger. once it got charged up it started turning on with the apple symbol. then it turned white again and then restarted without me touching anything. When it restarted it turned the blue again. i took it off the charger immediantly because i didnt want it getting as hot as it was before. ive tried every way i know how to fix it but not putting it in the computer because i dont want it to ruin the computer. Please help because i really dont want to get a new ipod. Ive read a lot about how to fix it here on apple but there all the same answer and it still doesnt work. Please respond ASAP! thank you! i could really use your help right now!

First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem.

How to cancel Skype for good

Help... Please can someone tell me how to cancel skype, I have not used skype since february as conection was really bad, I cancelled in my account and closed account, every month since skype are still taking payment from pay pal, i followed paypals intructions and singed into skype and re canceled the account again, account says its closed, skype are still taking payments
[Name redacted for privacy]

Mike,
The forum you have posted your question in is for questions related to the SAP Business One SDK. Your question seems application related and typically application questions you would post in the SAP Business One Discussion Forum.
From the SAP Business One Online Help ...
1. To deactivate an alert, choose > Administration > Alert Management.
2. In the Alert Management window, select the required Alert using Find mode.
3. Uncheck the Active checkbox.
4. Choose Update. The alert function is now inactive.
Hope that helps,
Eddy

I have an 8gb ipod touch and I downloaded 3 movies from itunes on to my ipod. I dont have enough available space for all three movies. How do I stop or cancel a download after it has already began? And what will happen if I cannot cancel download.

Im trying to stop or cancel a movie download from itunes on my ipod. Does anyone know how to do this???

On your syncing cmputer go to iTunesStore>Check for available downloads. They shoud go there if problems dowloading them to yur iPod.

If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. how do i contect apple to get refun

If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund.
i upgrade a few minets ago. how can i contact apple to give me back money?

Call the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).

Cancellation of any document , the print need to come as cancell , Eg grn ,

Dear Sap experts,
Please advise me that if cancellation of any document , the print need to come as cancell , Eg grn , invoice.
Thanks
moiht

Hi Moiht,
The cancellation is also a document which is similar to the original document. If you could print the original document, you will also be able to print the cancellation doc. GRN does have the output function in SAP, hence you can configure the cancellation of GRN to print too. A vendor invoice on the other hand doesn't normally have an output function, hence you will not be able to print the cancellation credit memo. Unless you program it yourself.
BR
Raf

Unable to Cancel Skype Premium Subscrption

Hi, I am unable to cancel Skype Premium subscription. When I go to Group Video->Change Subscription Settings-> It returns page cannot be displayed page. I tried it 3 different systems, but same message. Please help. Regards.

Hi,
Due to technical difficulties some users are not able to cancel Skype Premium, in such cases please contact customer service and they will help you resolve it: https://support.skype.com/en/faq/FA1170/How-can-I-contact-Skype-Customer-Service
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

Need to stop my cursor leaving the flash stage area in browser?

Hi, I need to stop my cursor from moving on certain points on the stage. I'm using a magnifying glass effect but in the browser this only show the glass up to the stage so I need to stop it moving past those points. You can see what I mean if you move the magnify glass to the very left or right here:
www.zoeglazebrook.co.uk
this is the code I have for the magnify glass:
var moveGlass:Number;
magnifyingGlass.onPress = function() {
    moveGlass = setInterval(startGlass,1);
function startGlass() {
    magnifyingGlass._x = _root._xmouse;
    magnifyingGlass._y = _root._ymouse;
magnifyingGlass.onEnterFrame = function(){
     this.largeobject._x = (this._parent.original._x-this._x)*2;
     this.largeobject._y = (this._parent.original._y-this._y)*2;

kglad wrote:
var moveGlass:Number;
magnifyingGlass.onPress = function() {
    moveGlass = setInterval(startGlass,1);
function startGlass() {
if(_root._xmouse>magnifyingGlass._width/2&&_root._ymouse>magnifyingGlass._height/2&&_root. _xmouse<Stage. width-magnifyingGlass._height/2){
    magnifyingGlass._x = _root._xmouse;
    magnifyingGlass._y = _root._ymouse;
magnifyingGlass.onEnterFrame = function(){
     this.largeobject._x = (this._parent.original._x-this._x)*2;
     this.largeobject._y = (this._parent.original._y-this._y)*2;

Need to stop or cancel Skype

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