Need to suspend the account

Dears,
I have an Month contract with BT for unlimited Broadband and Unlimited Calls.
Now I am leaving my current address. And travelling outside UK for couple of months.
I asked to suspend the account for couple of months till back and move to a new UK address. That I don't want the new tenant to use the telephone and service for free while I am paying for that.
BT informed me that I cant suspend the account and I will need either to cancel and pay about 300 pound ( which I don't want to do ) or to move to another address ( which I don't currently have ).
I can continue paying for the contract while I am away . But I want to stop the service till I am back . Is that possible.
Please advice urgent.
Regards
Ramycoo

Hi,
If you haven't got the address after 60 days then you'd need to close the account down completely, there's no way to leave it suspended longer than that I'm afraid. It's also a bad idea to order outgoing calls barred on your line and then just leave it running. You'll still be paying a monthly charge for your services, as as soon as somebody moves into your old house and orders a service in their name it will automatically close down your account and charge you whatever the early termination charges are.
You can give the address of someone who already has a phone service as long as they are happy for you to - when you give their address they'll receive a letter letting them know that you plan to take their phone services over on the day you give to BT, so as long as you remember to cancel or change your order before the service is due to go live you won't have a problem.
Good luck!

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