Need to swap my Acrobat XI from my old PC to my new Mac laptop.
I submitted a request to swap my Acrobat XI from my old PC to my new Mac laptop. I received a response from Adobe to deactivate the license on the old PC and I completed that task on 1/22/15 and responded back to Adobe on the same day. As of 1/26/15, I am still awaiting a response from Adobe to activate Acrobat XI on my new Mac. I need this for business purposes and am finding this process to be very slow. How can I have this process/response expedited so I can install Acrobat XI on my Mac? Is there a way to contact Adobe thru chat, e-mail or phone?
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Similar Messages
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HT1386 I need help getting my contacts transferred from my old phone to my new one
I need help getting my contacts transferred from my old iphone to my new one
Either backup the contacts in iCloud or with a compatible programme on your computer (Outlook, Windows Contacts, Address Book etc).
Once done, sync the contacts to your new iPhone from that programme/iCloud.
Read "Contacts"
http://support.apple.com/kb/HT1296
http://support.apple.com/kb/HT4859 -
i use migrate assistant to move files from my old pc to the new Mac , but it creates the user account. How can i delete the unwanted user account.
Welcome to Apple Support Communities
That's the classic behaviour after using Migration Assistant and that's normal.
To transfer the data from the new user account to your old user account, you can follow some steps. Here is all the information you need to do this > https://discussions.apple.com/docs/DOC-5472 -
How do I move all files from an old PPC to a new Mac Mini?
How do I move all files from an old PPC to a new Mac Mini?
The new mini has a Firewire 800 port. Likely the PPC version only has Firewire 400. The OP will need a converter cable which is why I was asking first about what hardware is available and how much is being copied.
Probably go with using the external hard drive if you decide all you want are data files.
If you want to migrate:
Kappy: A Basic Guide for Migrating to Intel-Macs - http://discussions.apple.com/message/10257343
Mac OS X 10.3, 10.4: Transferring data with Setup Assistant / Migration Assistant FAQ - http://support.apple.com/kb/HT1554
Setting-up a new Mac from an old one or its Backups - http://web.me.com/pondini/AppleTips/Setup.html -
How do I transfer files from my old iMac to my new Pro laptop?
How do I transfer files from my old iMac to my new Pro laptop?
If you can get both computers on the Internet at the same time without re-cabling, you have the connection infrastructure needed to enable file sharing and share those files.
That said, many users find it easier to use FireWire Target Disk mode to treat the old computer as a big Hard drive, and just drag and drop the files, or use Migration Assistant or Setup Assistent.
There is a really good guide here:
http://pondini.org/OSX/Setup.html -
I want to transfer adobe premier elements from my old PC to my new mac book pro, how do i do it?
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Moved by moderator from Premiere Pro to Premiere Elements forum.photo shop elements 12
What is your program? You specifically ask about Premiere Elements but your ID = photo shop elements 12.
It is confusing why Reynolds Films 2014 is replying to your thread, talking about Photoshop Elements.
Assuming some version of Premiere Elements currently on some Windows operating system.
What version of Premiere Elements do you have and on what computer operating system does it exist?
How did you install your version of Premiere Elements on Windows - installation files from an online purchase or
from installation disc from purchase of the product in box packaging?
What installation files or installation disc do you have?
You cannot install Premiere Elements Windows installation files on a Mac computer. If you want Premiere Elements
for your Mac computer, you will need to buy a version of Premiere Elements Mac that is supported by your Mac computer.
If you purchased Premiere Elements Windows in box packaging, it probably came with 2 installation discs, one for
Windows and one for Mac. If that is the case, use the Mac installation disc to try to install the program on your
Mac computer.
But, we need the details from you in order to sort out what is and what needs to be done.
Looking forward to your follow up.
Thanks.
ATR -
HT2518 How do I access the info transferred from my old PC on my new Mac?
I did the migratin from my old PC to my new Mac Book. I am really new with the MAC os. I can't find any of the 250 GB of Info transfered to my ne mac. Any help here?
install pse 12 on your new computer. if you no longer need it on your old one, deactivate (help>deactivate) it.
then migrate your catalogs, Use Backup, Restore to move catalog | Organizer | Elements 6 or later -
How do i move my Ipod library from my old g4 to my new mac pro
How do i move my Ipod library from my old g4 to my new mac pro
Hi there Jimmyjfar,
You may find the information in the article below helpful.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
-Griff W. -
Got new macbook pro. What is the best way to transfer my itunes from my old pc to my new mac? I want to be able to plug my iphones and ipad in to new mac and have redo anything
See Here... This should transfer everything...
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html -
i want to copy songs from my old ipad to a new one. laptop used in configuring the old ipad crashed and cant be used again
You may be able to re download iTunes purchases for free directly on the new iPad.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States. Previously purchased TV shows are only available through iTunes in the Cloud in the United States. -
I transferred excell spreadsheet from my old pc to my new mac. I used it last fortnight but now cannot find it. Any Help please.
I have tried Spotlight but to no avail I have an Imac.
gp140The file should still be listed by name under, "Open Recent."
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I have recently transferred data from my old PC to my new Mac Book Pro (Mavericks OS). Each transfer creates a new User account (titled 'Owner', 'Owner 1', etc). I want to merge / consolidate the files from these newly created User accounts into my main user account. Is there a tutorial for this process, or any tips? Anyone?
Four transfers. After the initial attempt with Migration Assistant failed (after hours and hours of wifi transfer) I did "mini-transfers" of more manageable, smaller bits of files -- my music in one, photos in another, etc. Since posting my question in this forum, i contacted Apple support, chatted with Angela, and she suggested getting an ethernet-USB adapter for my mac, connecting my external drive with ethernet and transferring files manually -- that is, NOT using the Migration Assistant at all. She sent me this link to help: Switch Basics: Migrate your Windows files to your Mac. I appreciate your response, tho', Csound1!
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How do you put your hard drive from an old computer to your new mac?
how do you put your hard drive from an old computer to your new mac?
i want to get the pictures, etc off of my old mac onto my new mac desktop. how can i do this?You don't.
How to use Migration Assistant:
http://support.apple.com/kb/HT4889?viewlocale=en_US
http://support.apple.com/kb/HT4413?viewlocale=en_US
http://support.apple.com/kb/TS1963
Troubleshooting Firewire target disk mode:
http://support.apple.com/kb/HT1661 -
I want to give my old iphone 4 to my daughter and need to get all her info from her old iphone 3 onto a new computer. The PC she synced with is dead and she does not want to loose all her contacts and music. How can I do this?
To effectively transfer ownership of the iPhone requires that it be "restored" as a new device.
... The PC she synced with is dead
The iPhone is not a backup device. Your computer backs up the iPhone, not the other way around. What you use to back up your computer is up to you - Macs use Time Machine. I assume PCs use something similar.
If her PC backup is dead you will have difficulty extracting content from the iPhone since it is not designed to work that way.
All her Apple purchases can easily be transferred to another iPhone. However, her contacts will be gone, as will any music or other contact obtained from sources other than Apple.
There are a number of third party utilities that claim to be able to extract content from an iPhone. See wjosten's procedure here:
https://discussions.apple.com/docs/DOC-3141 -
I've just been upgraded to an iPhone5. When activating the new device everything was going smoothly, even the syncing in iTunes (I had previously edited a playlist to go in the new handset). A few things did not transfer as planned, such is messages and settings from the Whatsapp application, my video library and some other things that I had to recover manually.
The thing is that I'm finding it more difficult in Whatsapp's case. Although they are sending me codes for me to restore the app to it's formal being, or offering tricks on how to restore my messages from iCloud (which fell to comply in the first instance), I cannot get my messages and settings to display as they were. I found in their help page a link for people who wanted to transfer their massages from the old device to the new one. I went to click in the link that applied to iPhone devices and was redirected to Apple Support site. I hope you can help because I really like my new phone and it would hurt if I had to send it back.
Thank you again
Juan VeranoI like to try that, yeah... Sounds interesting enough. Only... d'you mean doing it over iTunes, right? No way! I won't dare putting all the rubbish that was in my iPhone 4 and had to get rid of before syncing iPhone5. Well, just created a new playlist, really but all that junk may get back in... No.
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