Need to take over apple ID due to death of a family member

My Dad has died and I need to take over his apple ID in order to help my mum, who has his iPhone, computer, MacBook, iPad, and her iPhone all on his account. I have tried several times contacting Apple Support, and was starting to get somewhere, however, since the middle of March, I have had no response from my emails. Today I phoned apple and got put through to the US (this lady was actually very helpful, although unable to actually help me). I've since scheduled a call, but do not hold out much hope.
Has anyone been through this process?

I'm afraid the only way you are going to be able to deal with this is through Apple Support. You could try regarding it as a security issue. This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699

Similar Messages

Just got iPhone 4S, people unable to hear me during calls but I can hear them? Is it repairable or do I need to take to apple store to get new one?

Just got iPhone 4S, people unable to hear me during calls but I can hear them? Is it repairable or do I need to take to apple store to get new one?

Hi, Laura.
There are some troubleshooting steps that we can process prior to opting for a repair. If you do have a protective film on your device make sure that is removed and test to see if the behavior persists. Below, I have attached an article that goes over some basic troubleshooting steps. After all steps are processed and the issue persists, we can service your unit at your local Apple Retail Store. You can schedule an appointment buy clicking this link http://www.apple.com/retail/.
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jason H.

Do I need to take my Apple TV for service?

I have the 3rd Gen Apple TV and have had it since the launch date. Probably 1/3 of the time when I turn the device on, I get the green screen, which is really frustrating. Normally after unplugging the device and plugging in again, it works fine -- but it's still annoying. Is this a common occurence?
Second, every now and then (which has happened at least 10 times since I've had the device but I use it often enough to say it is uncommon), I get static interference with the device. I've tried multiple HDMI ports and multiple HDMI cables, but the problem still occurs.
Is all of this enough to warrant me to take the Apple TV in for service? Does it sound like I have a faulty device? Or could there be something in the way I have it set up?
Thanks everyone for any help.

Hello:
If I were you, I would take it into an Apple store to have them check it out.
Barry

How can i setup an apple ID for an 80 year old family member in another country from my country

Hi ,
I am trying to set up an old 3gs for my 80 year old father and i need an apple id for him. I get an error on the apple website when i try to set an apple id up for him, no explanation just "error: this page cant be displayed.Contact support for additional information. The Incident ID: N/A.".
I'm assuming its some kind of security error because I'm trying to do this from the UK and his address is in Spain. I hope to deliver via another family member who is going out to Spain. I would like it to be completely set-up for him.
Any Advice would be appreciated.
Steve

FredericoJ wrote:
But when ever I type in my Visa Card number it won't work why is that ? Does a german Credit card not work in the Dutch apple Store?
Correct
Also when I type in my adress it does not work either. Is it not possible to have a German adress and a dutch apple ID ?
Correct again. You must have a valid credit card and address for the country whose App Store you are trying to use.

Bought apple iphone 4s 16gb in error from family member, but wanted 32gb. Is there anyway to increase space, as planning to use a lot for music and photos

Bought iphone 4s 16gb from family member in error. Wanted 32gb as present for daughter
Is there anyway to increase space as need lots for photos and music, other than deleting stuff!!

harryham12 wrote:
Bought iphone 4s 16gb from family member in error. Wanted 32gb as present for daughter
Is there anyway to increase space as need lots for photos and music, other than deleting stuff!!
No.

Is 10.8.2 a joke or did Msft take over Apple? HP printers don't work, Silverlight doesn't work. Can't wait to see what else they broke......very sad

Latest and greatest o/s update is flawed. Seems like we have taken a page out of the microsoft play book...hurry up and release and then we will fix as users complain....unfortunately this was not a fix, and now it is broken.THIS WAS ONE OF MY MAIN REASONS FOR DITCHING WINDOWS! Come on people I need to go back to plain old 10.8.0 so my system works again. As to the HP printers, did a search and found new driver software, downloaded, installed and now the situation is worse. Tried to print 1 page of a report and got multiple pages of a single line of hyraglyphics!
Very Sad :-(

Hi John,
The P1606 I affraid currently not supported on Mountain Lion using a USB connection and therefore the issue you are facing, An updated software should become available during Fall 2012:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03427752&cc=us&dlc=en&lang= en&lc=en&product=4110410
Although the printer worked under 10.8.1 I assume it kept using the Lion software you had prior upgrading the OS, which more likely got somehow affected by the latest OS update.
However as the P1606 support AirPrint you can still print by connecting the printer to the network using an ethernet cable.
Make sure to install the latest firmware to assure the device is AirPrint enabled:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-95189-3 &cc=us&dlc=en&lc=en&os=219&product=4110410&sw_lang=
Once the printer is up-to-date and connected to the network add the printer under Print & Scan by selecting the printer listed as Bonjour kind and it should work.
The officejet can be installed by following the steps below, the software available via Apple Software Update and not from the HP site.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03378792&cc=us&dlc=en&lc=en &os=219&product=2512010&sw_lang=
If you get any error while trying to install the printer as described you may also install the following package which include the latest drivers, then you may add the printer under Print & Scan:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03378792&cc=us&dlc=en&lc=en &os=219&product=2512010&sw_lang=
Regards,
Shlomi

Would someone at Apple please take serious steps to locate and block the bots that are attempting to take over Apple IDs?

I regularly get e-mails (which appear to be legit upon intense scrutiny) from Apple regarding the request for a reset of my Apple ID. Given how often and the timing of these e-mails (spead out and not bunched up like it would be for someone who actually mistook my ID for their own), it is clear that someone is making a serious effort to break into my account (and logically millions of other accounts). Would someone at Apple please take just as serious steps to locate these scumbags and put them down?
Thank you.

Thank you.
I've submitted the feedback where you've suggested. I hope someone will takw the problem seriously because there may come a day when the e-mails will end and my bank account will just get emptied by some cracker* who has found a flaw in the system and exploited it.
*This is the correct term, "hacker" is a style of programmer, while a "cracker" cracks computer-based security. Blame the Media and Hollywood for getting the terms wrong.

I need to reset my apple tv due it not working following system update. I cannot reset onscreen, so need to factory reset via iTunes. However, upon plugging into iTunes with the micro usb cable, iTunes is not picking it up. Any ideas pleas??

All that happens is the light on the front of the apple tv flashes rapidly. Itunes is not recognising the apple tv being plugged in, so I cannot attempt the factory reset. Help!

Welcome to the Apple community.
Have you made sure that you have removed all the cables other than the USB cable when connecting with Apple TV to iTunes. Also make sure that you have connected the Apple TV to a powered USB port.

My Apple ID is getting mixed up with family member's.

My Apple ID is correct in all settings, & in iTunes & iCloud, I can purchase apps but when I try to update apps it switches to my daughter's Apple ID requiring her password.

Sign her out and sign yourself in!

Can I transfer email aliases to new Family Member Apple ID's?

Apple/Mac user since 1977 with variety of devices running up to date software versions.
Over the years I have set-up a number of email aliases that I use in my Apple ID (starting with Mobile Me or whatever iteration preceded it). They were intended for other family members that were sharing my account. ...this worked pretty well, but filtering who's email was who's...
There is now no need to share my account - they each can have their own Apple ID but still share purchases. But I'd like them to retain the email aliase we've had these many years.
Can I transfer my Apple ID email aliases to a different Family Member Apple ID for use as their Apple ID user name?

Larry Goshorn wrote:
Can I transfer my Apple ID email aliases to a different Family Member Apple ID for use as their Apple ID user name?
I'm afraid not. Aliases remain tied forever to the account which created them - you can't move them to, nor use them to create, another account.

Just got a new iPad. How do I move my Game Center games? I keep getting another family member's account because we share our Apple ID.

Hi. I just got a new iPad. How to I move my Game Center games from my old iPod? My family uses one Apple ID, and I keep getting another
Family member's Game Center on my iPad!

Okay so I figured out the solution by reading other discussions. Basically you need to delete on your phone the icloud account and start up a new icloud account with a new email address. This is nice because you can still share apps without getting everyone elses things. The only thing that didn't get worked out was the notes...
On your phone go to settings and then icloud, scroll down and delete the account. Then just make a new icloud under a new email.

I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do

I need help, speach over got accidently turned on in my Iphone 6, now i cant get into my phone it wont take my pass word and when I try to use Siri it says not available what do I do

Hi, Jennifer.
Thank you for visiting Apple Support Communities.
I understand that VoiceOver has been activated and you are unable to access your device. I have done this myself and here are the steps to disable this feature.
VoiceOver
Press the home button three times quickly (formerly "Triple-click home").
Accessibility Shortcut
Managing Accessibility features using iTunes
Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
In iTunes, select your device.
From the Summary pane, click > Configure Universal Access in the Options section at the bottom.
Select the feature you would like to use and click OK.
Use Accessibility features in iOS
-Jason H.

HT5693 i am giving my computer to my parents can they take over the Apple Care agreement?

I am giving my Mac to my parents, can they take over the apple care agrement as it has 2 years left...

Yes. The warranty applies to the computer. Your parents do not have to do anything. If the Mac needs a warranty repair it will be done for them.

HT4972 My I phone is 4.2.10 (8E600). Do I need to take it in to the Apple Store to update it?

My phone is 4.2.10 (8E600). Do I need to take it in to the Apple Store to update it? Is there a cost?

UPDATING iOS
Over the air updating of iOS needs iOS 5 or later so unless you have iOS 5 or later you will not see updating in setting
The following link explains how to http://support.apple.com/kb/HT4972
This link explains how to update using http://support.apple.com/kb/HT4623
This explains how to transfer purchases to your computer http://support.apple.com/kb/ht1848

When using an Apple TV, any new device that logs on immediately takes over the display. Is there any way to prevent this and maintain the control from a designated device?

I would like to designate a single device to control the Apple TV, but anytime another device enters and logs on it takes over the display and whatever is on that screne appears. Is there a way to set the Apple TV so this does not happen?

Glen beck is a conservative news commentator , he now has a tv Chanel broadcasted only by the Internet, is is GBTV I get it on ROKU. I cannot get that or FOX NEWS or CNET on my new apple TV. Love the new device with the exception of my missing networks. By the way, thanks for the remote advice it works great.

Need to take over apple ID due to death of a family member

Similar Messages

Maybe you are looking for