Need to turn down Volume/ sensitivity of microphone on 8350i

is there a way to turn down the microphone ? everybody i talk to always tells me they can hear every little noise in backround and they said its very loud. ive never had this problem with another phone .im wondering also if the mic gets turned down if they echo issues would go away.the mic is so sensitive its probly pickin up the ear speaker.

the microphone is next to the mute button, on the top of your device. two little holes.
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    is there anyway i can do this? everybody i talk to can hear every little noise and bang and it seems to hurt there ears . i believe the echo with the gel case would go away if i could turn down the mic... so can i do this? i really need to , if not does anyone know where i can email rim as a suggestion , they took off the bug report option on the phone.

    the microphone is next to the mute button, on the top of your device. two little holes.
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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