Need to turn off Find My Phone.

I installed 7.0.6 on my 4S yesterday and today my screen is not responding. I've tried syncing the phone to iTunes and everything backs up; however, when I click restore I receive a message stating that I have to turn off Find My Phone before I can proceed. Since I cannot get into my phone (except via Siri) I tried to log in through the iCloud website/iTunes and delete the app from the phone but that didn't work. I also noticed that the phone thinks that I have headphones connected when I do not.
Currently I can reset the phone but I cannot turn it off, I can access the iCloud settings on the phone via Siri but I can't scroll to turn off Find My Phone.
I'm not sure how to proceed from here but any help is appreciated.

You can access iCloud.com on a computer to turn it off.
extemporia wrote:
I tried to log in through the iCloud website/iTunes and delete the app from the phone but that didn't work.
Do you do as described here >  http://support.apple.com/kb/PH2702

Similar Messages

  • How do I set/reset my passcode? I am locked out. I can't restore because I get a prompt that I need to turn off "Find my phone". I'm in an endless circle of frustration.

    How do I set/reset my passcode on my iPhone 6 Plus?
    I am locked out and don't have a passcode (at least I don't recall setting one)
    I can't restore from backup to reset my pC because I get a prompt that I need to turn off "Find my phone" to restore.
    I'm in an endless circle of frustration.
    Any help on this matter is appreciated.

    Hi Nancy,
    Follow the instructions here >  iOS: Forgotten passcode or device disabled after entering wrong passcode

  • Phone is locked/disabled (cannot remember passcode) but cannot restore becasue itunes says i need to turn off find my phone on icloud but i can't get into my phone to do that, HELP

    Phone is locked/disabled (cannot remember passcode) but cannot restore becasue itunes says i need to turn off find my phone on icloud but i can't get into my phone to do that, HELP

    Follow the directions here to force the phone into recovery mode & restore it:
    http://support.apple.com/kb/HT1808
    This will remove the passcode.

  • I need to do a factory reset, but it says that I need to turn off "find my phone" and I can't do that because my screen is black

    I would really appreciate it if someone could help me turn off "find my Phone" through the computer.  My screen is black on my phone and I just need to do a factory reset.
    Thank you

    Hi patti273,
    Welcome to the Support Communities!
    The following article will show you how to remove your iPhone from "Find My Phone"
    iCloud: Remove your device from Find My iPhone
    http://support.apple.com/kb/ph2702
    I hope this information helps ....
    Happy Holidays!
    - Judy

  • Need to turn off Find My Phone but can't log into iCloud?

    Used a different email address when I first started using Apple. Can't remember the password and it says it's sent me the email but I haven't received anything, and says my answers don't match my security questions. Help?? I need to turn off Find My Iphone to do a restore

    Contact Apple (1-800-myapple) and ask for AppleID account security

  • How do I reactivate the Icloud screen without the password, need to turn off "find my phone" to unlock it

    I need to unlock my Iphone4 to change the SIM for roaming, provider has ok"d and activated it with APPLE, I need to find a way to unlock the "Find My Phone  feature in Icloud,, The user name and password I used for Icloud have long been forgotten (have tried many combinations) to no avail, my recently reset ITunes user name and password works for all other apps but not Icloud, I therefore am unable to deactivate the lock on the phone, when trying to completely delete Icloud it still is asking for the old unknown password. can anyone help please or should I scrap the phone and by another brand!!!
    I would also like to find a way to delete all my photos from Albums, another draw back with IPhones.

    johnfromrosemount wrote:
    I need to unlock my Iphone4 to change the SIM for roaming, provider has ok"d and activated it with APPLE, I need to find a way to unlock the "Find My Phone  feature in Icloud,, The user name and password I used for Icloud have long been forgotten (have tried many combinations) to no avail, my recently reset ITunes user name and password works for all other apps but not Icloud, I therefore am unable to deactivate the lock on the phone, when trying to completely delete Icloud it still is asking for the old unknown password. can anyone help please or should I scrap the phone and by another brand!!!
    You have multiple AppleIDs?
    Did you try the AppleID & password you use to login/post here?
    I would also like to find a way to delete all my photos from Albums, another draw back with IPhones.
    Just delete them from the album.
    What is a drawback? That you can delete items from albums?

  • Need help turning off find my phone

    I Purchased an iphone4 from a couple and later found out that in order to install apps that I need their account password. I texted them and they said they didn't remember it. They said to contact apple and give them the info they used when they purchased and registered the phone. They gave me the info but where/how do I use the info to turn it off so I can delete the account. I have the phone activated and  am using it but want certain apps and want to add my music library but can't. Thanks in advance for your help

    You will not be able to use this iPhone if you don't get them to sign out of their Apple ID with the appropriate Password.  If they forgot their Apple ID and Password they can go online and correct things but they will need to answer their Security Questions and also may need to receive information on their Recovery email Address.  This can all be done relatively quickly, but they will need to cooperate. 

  • Turning off find my phone to enable restore....password not accepted

    Hi
    My iphone5 has lost its phone connection and the carrier bar has disappeared from settings. I am being told to back up and restore from itunes but to do this I need to turn off Find My Phone and it won't do this (wont accept my password, which I have checked several times is the correct one). Help! Thanks

    Do it on a computer: http://support.apple.com/kb/PH2702

  • I need to turn off 'find my iPhone' so that I am able to restore my phone but my screen is not working. I logged into my iCloud but was not able to turn it from here. How do I do this?!

    My iPhone 4 screen stopped working. The phone is still on but the screen is not working at all, it is juts black. I was told restoring my phone might solve this problem so i plugged it into iTunes. When I click on the restore iPhone button a message popped up saying I needed to turn off 'find my iPhone' in phone settings for the restore to be go ahead. Problem is I cant access my phone!
    I went onto my cloud account to see if i could do it from here but it doesn't seem to be doing anything. Any ideas?

    From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.

  • Need to erase all content on my iPhone but wifi is dead and iTunes says i need to turn off find my iPhone, please help

    need to erase all content on my iPhone but wifi is dead and iTunes says i need to turn off find my iPhone, please help

    You do not need wifi to erase the content of your phone. Go into Settings>iCloud>Find My iPhone>OFF.

  • How do i restore my blacked out iphone 4 on itunes on my laptop if it tells me i need to turn off find my iphone first but cannot do that because my screen is blank?

    how do i restore my blacked out iphone 4 on itunes on my laptop if it tells me i need to turn off find my iphone first but cannot do that because my screen is blank?

    Login to your iCloud account from the computer, go to Find My Phone, and remove the iPhone from the devices list.  Then proceed to restore.

  • How do I turn off "find my phone" when phone is dead

    I washed my iPhone 4s last week.  I just got my replacement phone.  I want to restore from iCloud (for my calendar) and iTunes (for everthing else like contacts, etc.) but when I try to do that it says I have to turn off "find my phone" from my old iPhone.  My old phone's display is dead so I can't do anything on it.  It still rings when I get a call but I can't answer it.  I can't find anyway to get around this.  Please help anyone.

    I found the help I needed from the list on "More like this". 

  • I am trying to turn off find my phone but the phone freezes and give message time out

    I am having problems with an Iphone 4 which i got secoundhand but when i try to connect to itunes i get the message "Turn off find my phone"I have given this a try but the phone just freezes and then puts the message up "Time out took to long".

    Hi newquaysimon,
    Unless you have the Apple ID and password used to set up this iPhone, you may need to contact the original owner to turn off Find My iPhone/Activation Lock. You may find the following articles helpful:
    iCloud: Remove your device from Find My iPhone
    http://support.apple.com/kb/ph2702
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/ht5818
    Regards,
    - Brenden

  • Forgot password on iPad and need to turn off 'find my iPad'

    I forgot the password on my iPad so I need to reset it but when I go to reset it, the computer says I need to turn off 'find my iPad' but just recently I deleted my iPad device off of 'find my iphone' on my iPhone how do I turn it off if I can't even find the device anymore?
    I've tried iCloud.com

    See the procedures below for removing a device from Find My iPhone when you can't do it on the device itself.
    iCloud: Remove your device from Find My iPhone

  • I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone."

    I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone." How can i get rid of this message.

    You can access iCloud.com on a computer to turn it off.
    http://support.apple.com/kb/PH2702
    Note:
    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

Maybe you are looking for

  • Are the Pl/sql procedure and function atomic by themself

    i want to ask a question does oracle pl/sql procedure and function support Atomicity for the database by themself , or they became atomic incase we call them using begin -- end;

  • Importing photos from my Powerbook to my Mac Mini

    Hi there, I am running iPhoto '06 v. 6.0.6 on my Powerbook. I am also running iPhoto '08 v. 7.1.5 on my Mini (don't know how I ended up with different versions) and want to import my photos from my Powerbook to my Mac Mini. When I tried, it didn't wo

  • Photos do not appear on icloud

    I have my photo stream set to sync to iCloud on my iPhone, but when I log into iCloud on my browser (chrome) there's no icon for photos. I'm using a PC. I see Mail, Contacts, Calendar, Finf my iPhone, and iWork. No photos. Thoughts?

  • Camera in standby mode...

    Hello to anyone that reads this, Ive a nokia 6280 and have a problem with the camera stuck in standby mode.. Anyone got advice on how to take it off ?.. Ive upgraded the firmware and still no joy..

  • Animated Text In Interactive PDF, also question about SWF distribution

    Hello Forum.......first post, so hi to everyone I have created a indesign cs5 document that has some animated text flying in from the left upon mouse clicking, if i export it to a SWF it works fine but if i export it to an interactive PDF the text is