Need to turn off Password protection

I was just exploring and set a password and now I need to turn off the password. When I go to the Password page it is "Enabled." How do I disable this?

Mike-A-Holic wrote:
I cannot turn off the password either. It shows a little lock next to the box with a check in it and I can't even highlight it
Hi and Welcome to the Community!
Typically, that is due to one or more of the following:
You are a BES user, and your BES admins have required (by IT Policy) for a device lock password to be enforced. To change that, you need to talk to your BES admins as they control it.
You are not a BES user, but your device was once in it's life activated on BES, and was not properly cleansed of it's IT Policy before coming into your possession. You can check for that via this:
KB30076 How to check for an IT Policy on a BlackBerry smartphone
If it is the case, then let us know as there are some very specific procedures you can follow to cleanse it, but they must be followed exactly.
You have Content Protection or Encryption enabled on your device, which requires a device lock password to enforce.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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