Need to uninstall-reinstall CS4

I have CS4 Design Premium on a Vista Biz 32 bit
system. It's not an upgrade but a new purchase. The only trial CS4 product I had
was DW which was removed long before installing CS4. The original install seemed
fine...no known issues. Been successfully using PS, InD, DW & Illustrator.
Just learned that my Flash install doesn't work...also my Distiller.
I have a ticket with Adobe. They said I had too
many fonts installed which seems like a crock. But I managed to get down to 230
fonts and tried a new install of Flash from Safe Mode. Still no joy. I didn't
know at the time that Distiller was also broken. I'm not sure if trying the
CS4Clean Script is appropriate or not. I haven't wanted to uninstall my working
stuff as I'm WORKING!
But I have an open day on Saturday. So what would
be the most effective approach to try to get my entire suite running? I don't
want to loose what I already have working. Should I do a complete uninstall, run
the clean up, reboot and then try a complete new reinstall? Are the fonts an
issue? Should I get them all off again? I know nothing else can be open
including AV. Anything else I need to know to make this work? I do not want to
spend my entire weekend on this.
Thanks,
Sheila

I feel like I'm talking to myself here...but I'll keep posting on the off
chance SOMEONE will help me?!!!
Did you know Adobe Tech is closed on the weekends? I sure didn't. That was a
big disappoinment. So I went it alone today and got absolutely nowhere...
Here's what I just posted to them...
I got down to 220 fonts despite everyone on the message board saying they
have 1000+. I completely removed CS4 including using Windows Install Clean
up and CS4 Clean also. I rebooted, had everything closed and off (AV,
firewall, no internet connection)...reinstalled. Experienced the following
issues:
1) when installing it says I need a Vista service pack but I'm up to date
2) every time I right click on anything it initialized Acrobat Installer
again. This was my previous ticket which you guys never solved. But I solved
it using Windows Install Clean Up. So I'll do that again this time.
3) When I tried to uninstall Adobe Media Player I got the attached error.
4) When I first rebooted after install I got a error that there was already
a copy of Distiller running.
5) I STILL cannot access Flash (all other programs appear at this time to be
functional). It always crashes at the same point, when it's building the
workspace.
The only trial version I had installed was for DW and it's long gone and
cleaned off. I still have CS3 installed. This is not an upgrade but a full
new version.
I have a lot of time into this. Your response time on the last issue was
more than a week and by then I'd solved the problem. I was going to try to
work with tech on the phone today but you're not open on the weekends!
Pretty sad. I hope I get some timely and helpful answers from you this time.
I don't know what else to try.
Thanks,
Sheila

Similar Messages

I need to uninstall & reinstall acrobat

Due to a conflict with another program, I need to uninstall & reinstall acrobat, but I'm not sure what my serial number is. I have multiple copies licensed under my e-mail address. Is there any way in the program to find the serial number?

Hi Tammy ,
Refer to the following links to find your serial number .
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
https://helpx.adobe.com/x-productkb/policy-pricing/volume-licensing-site.html
You can uninstall Acrobat using the Cleaner Tool for Acrobat.
Let us know if this helps.
Regards
Sukrit Dhingra

Need Help Uninstalling PP CS4 Trial

I have had CS4 Design Standard on my pc for a while now. I recently downloaded the trial version of Premiere Pro CS4 which has now expired. I have decided not to purchase it and would like to uninstall it (it takes up a lot of space that I would like back). When I begin the uninstall I'm brought to the "Choose Products to Uninstall" screen. In this screen when I choose to uninstall Encore CS4, OnLocation CS4 and Premiere Pro CS4 it automatically selects to uninstall Bridge CS4, Speech Analysis Models, Device Central CS4, Extension Manager CS4, and several Supporting Components which include fonts, scripts, update manager, etc. How can I uninstall Premiere Pro without uninstalling these programs which I assume are needed for the rest of my CS4 programs to function properly? I've included two images as an example. Thanks in advance...

I'm still having an issue with the uninstaller and would like to get this off of my computer. Does anyone out there know how to prevent it from uninstalling the shared files??

I need to uninstall/reinstall will I lose the songs I didn't purchase through ITunes?

For some reason I am getting a message to uninstall and reinstall ITunes. Not all the songs in my library were purchased at the ITunes store. Will I lose these songs during the uninstall/reinsall process?

no your music files arnt stored in itunes so uninstalling and reinstalling wont delete them.
If anything you might have to locate the files and reopen thim in itunes to put them back in your library. If thats the case...this should help you find your music files to put them back.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391

Photoshop CS3 - need to uninstall & reinstall but deactivation is grayed-out

Photoshop CS3 was living happily for quite a while on my system running Windows 7 32-bit, however, lately, upon closing, it freezes, requiring a cntrl-alt-del to force quit. It has the 10.0.1 patch, the latest. A repair re-install did not fix the problem, and I am not aware that I installed anything recently with which it should conflict. I have tried the various tips & tricks on the forums related to refreshing caches, etc., but to no avail. Something's broken that I hope to fix with a clean install. Buying the latest cloud version of Photoshop is not in the budget ... I just want to get back to where I was ...
I believe I need to do a complete uninstall of PS CS3, including manually deleting all registry entries related to CS3, Adobe, Photoshop, etc. + running cleaner utilities. While not too happy about that, I'm willing to try it. Here's the problem, I suspect that I will also need to deactivate first to prevent some issue with Adobe to later re-activate the fresh install ... the trouble is, part of what seems to be corrupted are the menu items relating to "deactivate", "activate", etc. ... they are grayed out, so I have no way to deactivate before I attempt a complete uninstall.
A few questions;
Is there a known issue and fix for a missing deactivation / activation menu options for PS CS3?
Is there a way to manually preserve the activation key and remove all the other possible corrupted files and registry entries so that I can do a clean install?
Is there another way to fix a corrupted install of PS CS3?
Thanks in advance for any ideas!

Yes, I had already googled and found all those 3rd party solutions before I posted my original question ... I'm not too comfortable with those, rather, I am looking for a "cleaner" solution directly from Adobe. By the way, I re-installed PS CS3 again, then ran the CC Cleaner tool BEFORE uninstalling ... it did function doing this, it removed PS CS3, but left other parts installed (Bridge CS3), I then re-installed PS CS3, but the result was no better than using the Windows uninstaller.
The more I get into this, the more I think I may need a fresh install of my Windows 7 and all applications ... problem is, I still can't deactivate Photoshop CS3 so as to re-install it on a fresh system build ... that is, unless the Adobe server would recognize my computer's motherboard s/n and Windows 7 key and allows automatic re-activation ... does their server go by number of current activations or does it remember particulars of each current activation so as to "refresh" the activation on a clean install to an old computer previously activated?
Is it just me, or is this too many hoops to jump through to fix what used to be a solid piece of software? Is there some recent Windows patch identified as conflicting with CS3 software?

I received an error message on iTunes saying it can't recognize my iPod and needs to reinstall. How can I uninstall/reinstall iTunes?

iTunes randomly stopped syncing with my iPod and now I need to uninstall/reinstall.
How do I do this and will an uninstall delete all of my music/movies/podcasts/etc.?
Any help would be greatly appreciated.

micron12
Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
Windows 7 and windows XP

Uninstall/reinstall Agent

Hi,
Running ZCM 11sp1a on Suse11sp1 64 bit.
I need to uninstall/reinstall the agent on a Linux 11sp1 server. When
installing the agent I get a message back saying the agent is already
installed. If I run "zac reg -g https://zenserver.domain" I get an "Unknown
error while communicating with ZENworks Management Daemon"
So, two question ... How do I remove the Zen agent and using the "zac reg"
command how would I re-register any workstation agent to a new zone?
Regards
John

John,
uninstall is here http://www.novell.com/documentation/...a/bon1lbl.html
Shaun Pond

Uninstall then reinstall CS4 Licensing issues?

I need to uninstall everything on my laptop, and reinstall. Will my CS4 creative suite licence still work when I reinstall?

Yes, it will/ should (barring specific issues).
Mylenium

Win 7 cannot uninstall or reinstall CS4

Tried to reinstall CS4 shortly after original install. When it finished uninstalling, it came up with an error message saying that the program didnt uninstall properly and tells me to "read below for details". There is no information given "below", it just stops there. Upon trying the uninstall again after that, the uninstall bar just never moves and the uninstall progress window doesn't go away. Ive tried downloading the CS4 clean up script to properly uninstall and that failed to work also. When I try running the CS4InstallerDatabaseUtility, like instructed, it tells me that I need to install it first. To my knowledge that IS the install file according to the readme file and the online instructions and as there are no other files that can run in the .zip that I downloaded. If I try to install it it goes through the entire process, then when its complete it tells me that it wasnt installed properly. I feel stuck as I cannot get rid of it, fix it, or reinstall it. Brand new and it did work fine before I tried to uninstall it. If I try running photoshop or illustrator it says its missing components.
Running Win 7 with a student edition or CS4

I bet Revo Uninstaller Pro will do the job for you. It is a powerful replacement for Add/Remove Programs, with excellent reviews. Here's a quote from the User Guide: "Even if you have a broken installation, Revo Uninstaller Pro scans for an application's data on your hard disk drives and in the Windows registry and shows all found files, folders and registry keys so you can delete them." I was immediately able to use it to completely remove two programs I've been wanting to get rid of for some time.
If there is a usable uninstaller on your system, this program will find it, run it, show you any left-over files and registry keys, and offer to delete any or all of them. Otherwise, it can do a forced uninstall one CS4 app at a time. By default, it creates a system restore point and a complete registry backup before attempting any uninstall. After it finishes, you should be ready to try your CS4 installation again.
If you can manage the $39.95 on a student budget, the program is well worth it, because you'll use it for a lot more than cleaning up after a botched CS4 installation.

Do I have to uninstall the CS4 software before updating the NVIDIA driver and reinstall CS4 after?

I have just installed CS4 on Windows 7 and I get the message that I need to update NVIDIA driver.
Is it really neccassary to update driver even if I have no problems using Photoshop?
Do I have to uninstall the CS4 software before updating the NVIDIA driver and reinstall CS4 afterwards or is there a way around it?
Here are the technical details:
Processor speed: 3325 MHz
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GT 220/PCI/SSE2
OpenGL Drawing: Enabled.
Video Card: NVIDIA GeForce GT 220
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Driver: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.15.11.8627
Built-in memory: 3063 MB
Free memory: 1981 MB
Memory available to Photoshop: 1643 MB
Memory used by Photoshop: 60 %
Image cache levels: 4

I have never had to reinstall any program for a video driver.
Now, check out the instructions for your particular nVidia driver, and the exact steps can differ. Just did my Quadro FX-4500 and it was just an install over the older driver. However, looking at another nVidia card's driver, and there were 3-4 settings in the nVidia console, that had to be reset BEFORE installing that driver. Did not affect me, but would have been a different operation for the next guy, with a different nVidia card. nVidia makes it easy with the necessary instructions - follow those to the letter, or issues can arise and the entire driver can get hosed. Things could be a simple as download, and execute, to having to do several things before you execute.
Good luck,
Hunt

I installed CS4 Web Premium, do I need to uninstall CS2? (I don't have CS3) If so, how?

I thought the installer would just upgrade my existing CS2 apps but after I installed CS4, I saw that all the CS2 apps were still there! Do I need to uninstall them manually? If so, how? Is there any danger in doing that? Or should I uninstall CS4 then uninstall CS2, then reinstall CS4???? Thanks much for any advice/help!

Karen,
No. This is a full-version upgrade, meaning that it is a complete installation, independent of any past versions installed. Both versions can coexist and can be used.
But if you double-click on a file to launch the application, the most recent version prevails. If you prefer to have the older version default (for the current work session), launch it first, then double-click on the files to work on them.
Neil

HT1751 I need to uninstall and reinstall iTunes (it won't let me update). So, how do I copy or back up my iTunes library of over 1,500 songs? Can I use a Flash Drive to do so?

I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.

Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to 'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
Thanks for the info.

I have installed Illustrator CCloud and uninstalled, and reinstalled, it just bounces on the dock and does not open (do I need to Uninstall CS5) Thanx

I have installed Illustrator CCloud and uninstalled, and reinstalled, it just bounces on the dock and does not open (do I need to Uninstall CS5) Thanx

I just bought my IPhone and am also getting the the Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services. This is after following the uninstall/reinstall instruction. This needs to be fixed!!!

I just bought my IPhone and am also getting the the Service Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services. This is after following the uninstall/reinstall instruction. I am due to travel in 2 days and am very upset about this. This needs to be fixed!!!

http://support.apple.com/kb/TS1567
Log in to the Windows with "administrative rights".

I just bought a new Nano. It says I need to uninstall and reinstall iTunes. If I uninstall iTunes, will it wipe out all the music I've already downloaded on my computer?

I just bought a new Nano. it says I need to uninstall and reinstall iTunes. If I uninstall iTunes will it wipe out all of the music I have already downloaded on my computer?

No. Back it up anyway.
(73635)

Need to uninstall-reinstall CS4

Similar Messages

Maybe you are looking for