Need to unlock account

Hi, I tried to make an account a while back but I messed it up I guess because now it's locked.
I tried calling to get it unlocked, but I was told I could not do that because I have a prepaid account and have not paid for this month yet.
However, I'm getting a new phone and I just want to switch numbers, so I don't want to pay for two phone bills.
Is there any way I can unlock my account or switch numbers without an account?
Thanks.

    Hello penny_lane97!
If you are setting up a new account, you can just register as a new line. To have your existing account unlocked, you can call our prepay team at 888-294-6804.
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

Similar Messages

  • Apple locked my account due to un authorised payments. i need it unlocked to update my apps

    Apple locked my account due to un authorised payments. i need it unlocked to update my apps
    any one know how as Apple can't!

    Click here, phone Apple, and ask for the Account Security team.
    (81598)

  • Do I need to unlock my phone to use Consumer Cellular?

    I bought a used Iphone 3GS that was an AT&T phone and I was planning to use it with Consumer Cellular who said that I wouldn't need to unlock the phone to use their service. When the phone arrived it worked fine, I didn't have to go through any activation, it just went straight to the home screen. After inserting a SIM card and calling to activate it, the phone continued to work and I was able to text/make calls. Then it said it needed to be updated so I plugged it into itunes and let it be; when I checked on it it had restored itself and now I can no longer get into the phone. All I get is the activating phone screen and it won't recognize my SIM anymore. I bought a new SIM to see if that was the problem..still won't work. Why would it work one minute than just stop? Does this mean that I do infact have to unlock the phone to use it with my new service??

    The used iPhone you purchased was apparently jailbroken to unlock it, and restoring iOS removed that jailbreak and your iPhone locked back to AT&T. Only AT&T can unlock it, assuming that the jailbreak hasn't rendered that now impossible as can happen. Here are AT&T's official requirements and procedure for unlocking an iPhone:
    https://www.att.com/deviceunlock/client/en_US/
    Note these terms in particular:
    The person requesting the unlock must be one of the following:
    • a current AT&T customer
    • a former AT&T customer who can provide the phone number or account number for the account
    so you may not be able to get that iPhone unlocked.
    Regards.

  • Family member passed away. Need to unlock, iPhone, iPad mini, Macbook Air

    My Grandad recently passed away and has left me with an iPad mini - Wifi only, iPhone 4s and a Macbook Air 13 inch. All of which are passcoded and locked to his e-mail account. However no one in our family knows his password.
    Of course I'm sure people use this story all the time when this have been stolen - So I'm just looking for some help.
    If I need to go to an Apple store with the death certificate I am more than happy to do that, I have the serial numbers of the macbook and iPad I took a photo of the box before I threw them out.
    With the iPad I have reset the factory settings except it still wants me to sign in the with original Apple ID - being my Granddads e-mail and password. But as I said I don't know these.
    If someone could point me in the right direction that would be great.
    Thanks

    Hey there Toni,
    It sounds like you are needing to unlock this iPad but the passcode is unknown. I'm sorry to hear of your loss. According to the following article you should use recovery mode to restore the iPad and be able to use it. The caveat to this is that it will delete all the data on the iPad.
    iOS: Forgot passcode or device disabled
    http://support.apple.com/kb/ht1212
    Use recovery mode
    Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
    Disconnect all cables from your device.
    Turn off your device.
    Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode.
    Click OK, then restore the device.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • GRC Unlock Account - BUG ?

    Hi All,
    This is regarding an issue we found in our GRC system.
    A UserID has been locked in ECC system sometime back.
    For example: Valid From - 01-Jan-2014 and Valid To - 05-Jan-2014
    UserID is in locked state and validity dates are as mentioned above.
    Now User wants this account to be unlocked and raising a GRC Unlock Request.
    User is selecting the system during Unlock Account creation and system is added with validity dates as shown below.
    Valid From - Today's date
    Valid To - 05-Jan-2014 [Existing UserID Valid To date in ECC system]
    According to me validity dates for the system should be added as shown below
    Valid From - Today's date
    Valid To - 31.12.9999
    Is this a bug? or Is this the standard behaviour? I hope this would be issue for most of the customers.
    Please provide your suggestions on this.
    Regards,
    Madhu.

    Hi Alessandro and Colleen,
    Thanks for your inputs.
    Actually the issue is, the same unlock process is working with VALID TO date as 31.12.9999 in GRC 5.3.
    Now after upgrading to GRC 10.0, this was changed. Hence users are raising it as a concern.
    I understand that system cannot recognize VALID TO date as it can be any date depending on customer requirement, but  since it was working in 5.3 client is expecting the same in 10.0
    While raising termination requests they are updating valid To date to the same day and submitting the requests.
    For the terminated users, later if they need access again, Unlock account request is being raised and here they are not selecting any VALID TO date as it was updating with 31.12.9999 Valid To date in GRC 5.3 and now it is updating with VALID TO date based on SU01 record.
    We raised this to SAP and I assume that this could be desired behavior as mentioned by you. Once SAP also confirms we will include this in our training material to make users used to it.
    If there was any update from SAP will keep you posted.
    Regards,
    Madhu.

  • CUP 5.3: unlock account type request

    Hello,
    Has anyone implemented request type for unlock account type without psw verification for LDAP authentication..but it still limits the user to only be able to unlock themselves, not anyone else? 
    I think Password self service should have included automatic unlocking of the userid as well..since most PSS requests are when the userid is locked in a system due to incorrect logons..so the unlocking request shouldn't have been separate from PSS.. It's a two step process to do currently..the user has to first do an unlock id request and then do a PSS to reset their psw.
    But for those clients that are authenticating GRC system against a SAP system, there's no workaround to not require SAP id and psw ..but how can the user tell you the psw when they're locked out of that system to begin with..due to incorrect logon. SAP has no solution for it. They do need to come up with a solution for that and also automatically unlock the userid for PSS processes instead of having them go thru another request to unlock it.
    Would greatly appreciate other ppl's feedback who have implemented PSS and unlock requests with LDAP authentication without psw verification.. otherwise, I would think anyone can unlock anyone without psw verification. The unlock request in order to automate the option to only unlock yourself but still be able to process requests of change or new account for others, is not available. It's either all or nothing in configuration.
    Alley

    Hello,
    Has anyone implemented request type for unlock account type without psw verification for LDAP authentication..but it still limits the user to only be able to unlock themselves, not anyone else? 
    I think Password self service should have included automatic unlocking of the userid as well..since most PSS requests are when the userid is locked in a system due to incorrect logons..so the unlocking request shouldn't have been separate from PSS.. It's a two step process to do currently..the user has to first do an unlock id request and then do a PSS to reset their psw.
    But for those clients that are authenticating GRC system against a SAP system, there's no workaround to not require SAP id and psw ..but how can the user tell you the psw when they're locked out of that system to begin with..due to incorrect logon. SAP has no solution for it. They do need to come up with a solution for that and also automatically unlock the userid for PSS processes instead of having them go thru another request to unlock it.
    Would greatly appreciate other ppl's feedback who have implemented PSS and unlock requests with LDAP authentication without psw verification.. otherwise, I would think anyone can unlock anyone without psw verification. The unlock request in order to automate the option to only unlock yourself but still be able to process requests of change or new account for others, is not available. It's either all or nothing in configuration.
    Alley

  • EUP Personalizaion - Delete/Lock/Unlock account

    Hi,
    I have followed a couple of links herein over EUP personalization, but didn't find the solutions on one scenario:
    If I am going to raise the request for Delete/Lock/Unlock account then there is no need to have the tabs: Risk violation and custom tabs as enabled. So, is there any way to make these tabs disabled/invisible.
    Would appreciate quick and positive response.
    Thanks,
    Ameet

    Neeraj,
    I doubt if you understood my question.
    My concern is with restricting the tabs: Risk analysis and Custom tabs while raising the request for Delete..lock..unlock account.
    I am aware of the procedures to follow through for making risk-analysis-criteria as visible/non-editable or so.. But that is not which I need to get clarifications on.
    I tried to make the template based request where I don't find any option to make the tabs (risk analysis and custom) to make invisible once you are raising request for delete/lock/unlock account. As these tabs are irrelevant for such request types.
    Hope this is clear to you now!!
    Ameet

  • From Argentina, need to unlock

    Hi, a friend just come from USA and give me as gift his iphone 4 16gb black from verizon. I need to unlock it for using with argeninian carrier.
    How u can help me?
    Thanks so much, Gaston
    >>Personal information removed<<
    Message was edited by: Verizon Moderator

    Verizon will not unlock an iPhone 4S for use on a foreign carrier UNLESS it is currently active on a Verizon account.
    I assume your friend is a Verizon customer who gave you his iPhone 4S? You should send the phone back to him/her, they can activate it on their account and get it unlocked. He/she can then re-activate their phone back on their account and send the iPhone back to you. You would then be able to use the device on a carrier in your country.
    If you are unwilling/unable to do this, your best bet would be to sell the device(on ebay for example) to someone who would be able to use it.

  • I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

    I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

    Forgotten passcode or device disabled after entering incorrect passcode

  • Do my husband and I need separate itunes accounts to correctly sync our iphones?

    We have been using the same itunes/apple id to sync and backup our iphones without any problems.  Today was my first problem with helping my husband set up his new iphone 4s.  An AT&T salesperson said we needed our own accounts.  Anyone know if that is true?  AT&T transfered my husband's contacts to his new phone but I'm afraid to plug it into the computer because earlier today I ended up putting all of my contacts on his phone and couldn't find his.
    Thank you!

    It probably means that only one of you can use iCloud or at least sync calender/contacts with it. I would guess that you could manually manage the other phone as you have before.

  • I forgot my Apple ID password. and I tried to rest it but I don't get a reset email to change the password. What do I need to do to return the account. (I need the specified account because I bought apps with it.)

    I forgot my Apple ID password. and I tried to rest it but I don't get a reset email to change the password. What do I need to do to return the account. (I need the specified account because I bought apps with it.)

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • My just bought new ipad screen stuck one a game. Can't turn off, can't get into log in screen. I connect ipad to my imac, but message say need to unlock ipad. But my ipad screened dead. Please help!

    My just bought ipad with retinal display 32G, screen frozen at one of game my son play. Now I can't turn off ipad, I can log in ipad. I connect ipad to my apple computer, message say I need to unlock the ipad, the problem is I can't even get to ipad home screen to unlock or enter the password. Basically, my ipad is dead. I can't even know what my series number etc. Please help!
    Thanks!

    Try a reset:
    Hold the Sleep and Home button down until you see the Apple logo.

  • My children got Itunes cards for christmas.  There devices are all on my imac.  Do they each need a separate account or is there a way to keep them all separate under one account.

    My children got Itunes cards for christmas.  There devices are all on my imac.  Do they each need a separate account or is there a way to keep them all separate under one account.

    I need an answer to this too.

  • My iPod 2nd generation is disabled and needs to be connected to iTunes (Connected already) But when I plug it in, a msg on my Laptop says, "Cannot Sync," and that i need to unlock the iPod, but i cant because its disabled. Can anyone help?

    My iPod Touch 2nd Generation is Disabled. The mesage on my home screen says "iPod is disabled, connect to iTunes." But recently I have sold my old laptop that had all my iPod backup on it, and I have purchased a new laptop. I have iTunes downloaded onto my new laptop, and I have Authorized it with my Acount ID and Password. But, here's my problem, I have never Connected my iPod to my new laptop, and done a Sync. And when I connect my iPod to My computer with my iTunes up on my screen, My laptop trys to Sync into  my iPod and a msg box appears on my screen saying that I need to Unlock my iPod before I can Sync. But I cant because of it being Disabled. CAN ANYBODY HELP ME?

    Before rettoring you need to place the iPod in recover ymode and then restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • Hello i try to use another SIM card with my iphone 4s now it said i need to unlock the phone with my Sim carrier

    Hello i try to use another SIM card with my iphone 4s now it said i need to unlock the phone with my Sim carrier ... here is what it says below
    The SIM card inserted in this iPhone does not appear to be supported.
    The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

    So..  You need to contact the carrier for the iPhone's original sim card, and request they unlock it.  The carrier is the only one that can unlock the sim of the iPhone.

Maybe you are looking for

  • Firefox keeps crashing after much troubleshooting...

    Whenever i put some load onto firefox as in multi tabs open... streaming, surfing, maybe a download... pretty much my normal interweb abuse it has been crashing... like every 5-10 minutes and it is killing me. Some fixes i tryed: -New profile -Update

  • File Content Conversion Parameters in FIle Adapter

    Hi I am doing a scenario - XML file to Text file using File content conversion parameters in Receiver File Adapter Channel. I given FCC Parameters like: DATA.addHeaderLine - '0' DATA.fieldSeparator - , DATA.endSeparator - 'nl' But im getting error in

  • How to set folder windows size not to change?

    Hi, I'm having a problem with displaying folder sizes in the finder, I open my applications folder, centre it, stretch it to display how I like, use the view options for icon size, spacing etc; great, just how I like it. Trouble is, when I next open

  • Camcorders that do not work in Premiere Elements 9

    I would like to compile a list of camcorders that people are not getting to work in Premiere Elements 9. I ONLY WANT TO HEAR FROM THOSE WHO ARE HAVING PROBLEMS WITH A PARTICULAR CAMCORDER AND PREMIERE ELEMENTS 9. I just want to list the camcorder mak

  • Help!!!!!!! Extract data from a database to put it in a combobox

    hello i have a combobox in wtich a want to put the reseult of the query(select name from departement) do so have an idea please