Need to upgrade from iTunes 5 to 7, but must uninstall first...

Is my music library (playlists and all) going to be safe when I delete the old version? I can't load the new version until I delete the old, according to the prompt I get when I try to upgrade.
I am dusting off my early generation iPod and starting up a shuffle. I have to have version 7 to use two pods on one computer. When searching this topic, I saw lots of posts regarding people not being able to sync after deleting/upgrading and then trying to go back to earlier versions. Can anyone advise?
TIA
  Windows XP  

iTunes + QuickTime:
This installation cannot directly upgrade the version of iPod software found on this computer. Please uninstall the iPod software and try again.
go into your Add/Remove programs, and uninstall every entry you find in there called "ipod for windows [date]" or "ipod updater [date]".
if Add/Remove won't let you remove one of those, download and install the Windows Installer CleanUp utility. use it to remove the installation configuration of any entries called "ipod for windows [date]" or "ipod updater [date]".
Description of the Windows Installer CleanUp Utility
does an itunes install go through properly after that?

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