Need to upgrade to Captivate 4 and need answers before purchase!!

I called Adobe sales, customer service, and tech support and no one seems to have an answer for me and they put me on hold for over 15 mins so I am trying this forum for help.  So if any Captivate Gurus out there can answer my questions I would greatly appreciate it.
I currently have Macromedia Captivate 1 Education Version and would like to upgrade to Captivate 4.
1. In Captivate 1 if you create Flash demos, it creates an HTML file and a SWF file. I heard from someone who has Captivate 3 that it now creates more than 2 files. Is this true for Captivate 4?
2. I read in Captivate version comparison page that Captivate 4 has the ability to convert your Captivate demo in to PDF with Captivate 4. If so, will the PDF carry the 'demo features' or will it be a standard PDF?
3. I have an Education version for Captivate 1 so is it cheaper to upgrade to Captivate 4 or just purchase Captivate 4 and does Captivate 4 have an education version?
Thank you!!

Hi there
mhbcb wrote:
I called Adobe sales, customer service, and tech support and no one seems to have an answer for me and they put me on hold for over 15 mins so I am trying this forum for help.  So if any Captivate Gurus out there can answer my questions I would greatly appreciate it.
I currently have Macromedia Captivate 1 Education Version and would like to upgrade to Captivate 4.
1. In Captivate 1 if you create Flash demos, it creates an HTML file and a SWF file. I heard from someone who has Captivate 3 that it now creates more than 2 files. Is this true for Captivate 4?
We will be happy to try and help. Indeed you may end up with more than two files when you create content from version 4. Is this a problem? If so, why?
mhbcb wrote:
2. I read in Captivate version comparison page that Captivate 4 has the ability to convert your Captivate demo in to PDF with Captivate 4. If so, will the PDF carry the 'demo features' or will it be a standard PDF?
Please restate the question. I'm not sure I understand what you are asking. From what I understand, you end up with a PDF containing your Captivate output.
mhbcb wrote:
3. I have an Education version for Captivate 1 so is it cheaper to upgrade to Captivate 4 or just purchase Captivate 4 and does Captivate 4 have an education version?
Thank you!!
I think Adobe has education versions for most or all of their products. If Captivate 1 has an education version I'd be surprised if 4 didn't. But only Adobe Sales can definitively answer that. Or perhaps another user that purchased (or was denied purchase of) a Captivate 4 education version.
Hopefully this helps... Rick
Helpful and Handy Links
Captivate Wish Form/Bug Reporting Form
Adobe Certified Captivate Training
SorcerStone Blog
Captivate eBooks

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