Need to Validate Email settings daily

Good Day, every weekday around 4am,my boss receives a notification on his BB that the connection to his email account is lost. To correct this, he logs into the BIS and revalidates his account information. I have double checked all the settings and as far as I can tell, they are correct. This does not happen on weekends. It seems to be tied to the daily back up that is done on all the servers, which usually ends around 4am, There are two other BB users here and neither of them have the same problem
thanks
Solved!
Go to Solution.

is it OWA?
chk this:
http://www.blackberry.com/btsc/KB10536
Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

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Hi there,
I am trying to access the email settings -- the username/password is forgotten. I have 4 user name options. I type them in one by one and requested the password to be sent to my device. One of the worked and the password arrived.
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Hi and Welcome to the Community!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Need to Validate Email settings daily

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