Need X11... mac says it's installed but I can't find it anywhere
My computer won't let me install X11 from the apple site because it says a newer version is already installed on my computer... except that I can't find said program anywhere. I don't have my discs, they're in florida and I'm in NY. I didn't install things off of the disks because I assumed that everything I'd possibly need would be already installed. What can I do? I can't access the invisble X11 that's already "installed". I know this because I tried to install OpenOffice and it said I needed X11, and told me where to download it.
So I need a program to install a program, but I already have the needed program, except that it's invisible.
Yes, a site helping me install OpenOffice was telling me that I hve to go to the library and remove the X11User.pkg file in order to force it to uninstall so I could ACTUALLY install it... but that file is not in the library. I do hve administrator's access, too.
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Ooops, guess I didn't need to post everything in the title - sorry! I bought the pages app - but couldn't save or print so with some online searching found that I had to uninstall the iWork trial which had expired. I did that - but now I can't figure out how to re-install the pages app!! The app store says it's installed, but I can't find it anywhere to open and use it. I'm not very computer savvy - and am a first time Mac user and am getting extremely frustrated! I e-mailed some help center and they can't seem to help me either. I would appreciate any help/advice that can fix my problem - thanks in advance!!
OK Apple has stuffed up the demo version upgrade process so the first thing you need to do is get rid of the demo.
That includes getting rid of the files in the system.
The instructions how to do that are here:
Note That where you see / that is the sequence of folders, each nested inside each other.
User/Library/Preferences the com.apple.iwork.Keynote.plist
Means the User (you, the little home icon, whatever you are called on your computer) then the Library folder inside that and then the Preferences folder inside that.
Lion initially hides the System folders from you so you have to go to the Finder > Menu > hold down the option key and click on GO > Library to see it.
Peter -
I purchased Adobe Creative Cloud. I chose to download and installs 4 of the apps including Acrobat XI Pro. All apps are working great except Acrobat Pro. It shows as installed, but I can't find it anywhere in my list of programs. What am I missing here?
Hi Sz17111,
Please follow the article: CC desktop lists applications as "Up to Date" when not installed which will help you to fix this issue.
Let us know for any further query.
Thanks,
Ratandeep Arora -
Adobe App Mgr on Mountain Lion says Acrobat X installed, but I can't find it?
I have a Mac Pro early 2009 running OS 10.81. I originally downloaded Acrobat X Pro as part of my Creartive Cloud subscription. Then it worked as well as the other Apps I installed. However, when I had a computer disk problem and used Time Machine to restore things, Acrobat X Pro seems to have disappeared. It is no longer listed under Finder Applications. The Adobe Application Manager says it is installed so I can't redownload it.
There is an "Acrobat X Pro" under Utilities/Adobe Installers/ but not an "Uninstall Adobe Acrobat X Pro" listed as all my installed applications have. If I double click the "Acrobat X Pro" listing under "Adobe Installers," I get a window titled Uninstall Options and one line saying " -- Suite Shar ded Configuration CS6 3.2 MB" and a "Remove Preferences" check box. However the Uninstall button is greyed out and unusable whether or not I check the remove preferences box.
Is there any way to "uninstall" the phantom Acrobat or otherwise get things back to normal?
BillTime machine restores can be tricky. Likely your best option is to remove your Adobe Creative Applications, run the cleaner tool - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html, and reinstall.
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How can I find an app, that was installed ?
Have you checked all your homescreens and searched for it via the spotlight search screen (swipe your first homescreen to the right) ? Also have you set an age rating limit via Settings > General > Restrictions which is hiding it ?
Otherwise try a reset and see if it appears after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I have purchased a movie and downloaded it. Next I get a screen that says Terms and Conditions and tells me to read and click on Agree. I cannot find the Agree anywhere in the document. How do I move on and view the movie?
Go to Settings>General>Usage. How much space does it show you have?
If you connect your phone to your computer, what does iTunes say is on your phone? Do you see a large amount of "Other"? If so, you may have a corrupted database. You'll need to sync your phone then restore it as NEW (not from back up) then re-sync your data). -
I can't update my iPhoto 8.1.2, everything says I need to upgrade to 9.0 first - but i can't find 9.0. I upgraded to mac ios 10.9.3 but I'm trying to use iphots in icloud and it says my iphoto needs to be updated first. I just can't figure out how to update it.
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
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OT -
My Airport 6.1 can't manage my base station. I need to use AirPort Utility 5.6 but i can't find the right download. I've been downloading several but it always after havingf instal the first 3 steps the same message: Airport utility....can't be installed... The version of OS X on this version
doesn't support this base station...
I need help please to find the correcte download so i can my wii-fii work as soon as possible (because my wife is making me crazy, she can't go on Facebook!!!! )
Thank's for your help,
MikeUse AirPort Utility 5.6 which contains the features you need. It is compatible with Lion as well as Mountain Lion, however, the installer app will refuse to install it on Mountain Lion.
This dilemma is easily solved though. You simply need to extract the app from the installer package using a package extractor like Pacifist.
Download Pacifist here: http://www.charlessoft.com/
Download AirPort Utility 5.6 here: http://support.apple.com/kb/DL1482
If you happen to have an archived copy of the AU 5.6 app somewhere, such as a Time Machine backup or equivalent, you can simply restore it or drag the app to your Mountain Lion system's Utilities folder. It will run without complaint. It is only the package installer that is the problem.
Mountain Lion will not allow you to delete its existing version of AirPort Utility. Just ignore it. It and the older version (which will bear the unique name "AirPort Utility 5.6") can peacefully coexist.
Note: For those with Leopard or Snow Leopard systems you need AirPort Utility 5.6.1 (this is confusing - a later AirPort Utility version for an earlier OS X version - but it is correct).
Download AirPort Utility 5.6.1 here: http://support.apple.com/kb/DL1536 -
I had previously downloaded Words with Friends (app was .99 cents). It has suddenly disappeared from my phone. Went back to the App Store to download it again, but it says it is installed. I can't find it? Any sugestions?
Scroll all the way to the left and type it in the search box, see if it pops up!
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trying to reinstall photoshop elements 9 back on my iMac serial number seams to be ok when i go to hit install it says it already has? but i can't find it anywhere ? just want my photoshop back can anyone help
Steveb79898551 if Photoshop Elements 9 is already installed then what happens when you open it from the Applications folder?
Did you migrate/transfer/copy your installation of Photoshop Elements 9 to this new iMac? -
I have just setup a new ipad and first app I downloaded was ibook. my ipad says its installed but I can't find it. any suggestions please?
For some reason this happens to some people. The one thing that works is to reboot your iPad. To reboot: Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider) until the Apple Logo appears, then let go of both buttons and your iPad wil restart. Once it's back up, I'm betting you'll see iBooks.
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Application Manager says Acrobat X is installed - but I can't find it on my PC. Help.
Application Manager says Acrobat X is installed - but I can't find it on my PC. Can you help please.
I am having the same problem. Control Panel shows it is installed(but all that does is let me uninstall it), but I can't find it anywhere. When installing it, it said installation completed, but some components failed to install. Would apprciate any help to figure out how to install this product. I have had no trouble downloading any of the other products I wanted from the Cloud.
The error report was as follows:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 3 error(s), 2 warning(s)
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0
WARNING: DW066: OS requirements not met for {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Config.Msi\423cf0.rbf. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Config.Msi\423cf0.rbf. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed
Thanks,
Debbie -
Creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac
creative cloud shows photoshop as installed app, but i can't find it anywhere on my mac
Hi karinasokol,
Please refer to the help document to fix this issue:
CC desktop lists applications as "Up to Date" when not installed
Regards,
Sheena -
I rented a movie a few hours ago and never finished it. I can't view it on my Apple TV nor on my Computer. When I go to rent it again it says you have already rented this movie, but I can't find it anywhere. How do I watch the remainder of the rental?
I had the same issue with my apple tv 3rd generation. I rented Sinister and selected the "rent and watch now" option. Half way through the movie I accidentally pressed the menu button. When I looked for the rented movie on my apple tv I could not find it. Not even above the movie pannel where "purchased" and "top movies" comes up on the main menu. the apple tv suggests to go to settings>downloads but I don't have that option. I did go to settings> itunes store> check rentals but that didnt work either. It took too long to even check. Thank you because this SOLUTION worked great.
SOLUTION: How to reset apple tv 3 3rd generation to view rented movies:on the apple tv remote: press and hold "menu" to go to the main menu. Select SETTINGS> GENERAL >RESET >RESET ALL SETTINGS. After the apple tv resets, input all your information again and your rented movies should be visible when you cruise above the "movies" section. THANK YOU!!
Apple needs to solve this issue because honestly it took me 3 hours and a half to watch a movie that only lasted 2 BECAUSE I wast trying to solve the issue, reseting and all. blahh. -
I rented a movie from Apple, it shows the charge but I can't find it anywhere on my Mac or IPad...help
Which did you rent it on ? On an iPad it should have downloaded into the Videos app, if on your Mac is there a 'Rentals' tab at the top of the Movies section of your library ?
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