Need zen micro h

ok well, i'm on my third zen micro right now. i went to charge it with a charger from a previous micro and my player got all screwed up. i reloaded the firmware and everything was ok.. except when i went to connect it to my computer. it would open using windows media player and not the creative mediasource. and when the wmp thing opens, it says that it does not detect a portable device. i don't know what's wrong, and i'm dying here without my music. i've re-installed everything (uninstalled everything then put in the disk again), and same problem.. does anyone know what's wrong and/or how to fix this problem?

If WMP starts automatically it must have been selected to do so. No matter though, just quit it. Can you test with MediaSource also to see if this is working?
What firmware version are you using?
And when you connect the player does it appear in Device Manager with a driver version?

Similar Messages

Need Zen Micro Photo

My friend gave me his Zen Micro Photo MP3 player because he wanted to use his Ipod but he didn't give me a cd. Could someone rip there CD and save it as a ISO for me please. Let me know if anybody can help me out with this.
Thanks

You can use the same charger

Zen Micro Firmw

I need zen micro to have the ability to reorder the playlist(esp. On The Go List), it's not very hard to accomplish for creative i think.

Here is a page from here in the forums. It explains everything:
http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=3Message Edited by zenwerewolf on 2-0-200609:52 AM

Need help with Zen Micro and Win

Hi,
I bought a Zen Micro 2 days ago and I can't get it to work with my Win XP machine.
I did what was told in the manual: install the software first then plug the player.
When I plug the player in I get the following message:
Found New Hardware:
Zen Micro
According to the manual, it should be detected and the drivers installed automatically.
But it dosen't. Instead I get the Wizard that try to find the drivers and it dosen't find them.
I let the battery get a full charge and I tried again. Same results.
I tried to update the firmware but since the player is not detected that didn't work.
I also tried to get the new MediaSource/Zen driver (ZENM_PCAPP_LB_4_00_8_PDE.exe) but that didn't fix my problem either.
I also tried to install the Creative Zen Micro Driver version .27.02 but it tell me that I can't install it because the user I tried to install it with is not an administrator. But this is not true since there is only one user on this machine and it's the administrator. First software that tell me this.
I'm using XP Home with SP2.
Thanks for the help.

SSR wrote:
The reason it won't install is because the drivers aren't installed.
I've seen a very few others with this strange error about administrati've pri'veleges, so I'm wondering if it's a Windows issue here. You could try downloading the drivers from to see if this is any different.
Try creating another administrator account and see if it will install from that, and try searching back (perhaps someone had found a solution). I think there's also a way of running a program with forced pri'veleges, perhaps Google can turn something up on that.
I remember one user needs to change some rights of the registry in order to install the software. It looks like under some cases, the login account does not have sufficient rights to write registry.

Zen Micro problem need help

Today i was listening to music and my zen micro just froze while playing and no buttons could be pressed and the lock button wasnt on. So i took the battery out and rebooted the player but it froze at the creative screen. I went home and i went to recovery mode and tried to reload the firmware but it said erasing firmware for more than 2 hours. So then i tried a format but it said formating for the same amount of time. I need help please. Also, recently i've had problems witht the headphone jack. When ever i would stick it in it would sound distorted and i would have to move it around until i got it to a certain spot to hear it good again. If anyone else has this problem please tell me. One more thing i had returned my other micro zen in for hard dri've probems and this was my new one do u think if i have to return in (hopefully not) that they would accept it.

If the functions in Rescue Mode aren't working properly then you need to contact Creative Support.

Need help with Zen Micro Photo: It stays in recovery m

Just recently, my zen micro photo has been staying in recovery mode. I have tried all of the four options available? to me in recovery mode. .) Clean up 2.) Formatt All 3.) Reload Firmware? 4.) Reboot. When I try "Reload Firmware". It doesn't really "reload". All it does is erase the current firmware, which it has done several times. My computer doesn't really realize the player. It doesn't allow me to acess my songs, which have already been deleted. It says the "Player is not connected". At first, I thought I needed to charge. I charged it to maximmum. The battery is "FULL". Also, the firmware update doesn't recognize the player either. Whenever I select the reboot option, my player reboots to recovery mode. This does no good, as I have tried all of the available options in recovery mode, and they have done no good. Your help would be greatly appreciated. Thank you.Message Edited by Damaniscool on 04-2-200707:29 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

Zen Micro not recognized-need firmw

I have the Zen Micro and I have read all through here on how to try to fix my MP3 player and everyone has a differrent solution. I need to get firmware back on my Zen Micro so I can use my MP3 player. I hae rolled back to Windows Media 0, is there some reason why it won't recognize my MP3 and when I try to put firmware in it says it isn't connected, yes I have tried doing it'sright when the screen pops up and says to update it now. Any Ideas?

I think I saw firmware for Zen Micro at firmware dump section at www.fwdump.net
Good luck with repairing!

I need help -- my zen micro doesnt w

first of all, sorry for my bad english..im brazilian, and i got my zen micro 5gb (black) in last week..i really enjoyed it!! so funny, functional, and practice, etc.. whatever, yesterday i was listening and a went in menu to turn on back lights.. and it works.. the lights turned on.. but the player has stopped.. doesnt respond any action..then, i tried so many times displugin the batery.. but when initialize stopped on CREATIVE logo. copyrightt 2004... already tried connecting on pc.. but nothing.. last night.. i wait the battery went down.. but when i put it to recharge.. shows the same problem.. i really dont know what should i do..so.. is this.. if anyone could help me i will be so happy..thanks a lot

Oi!
Tried a disk cleanup? To run a Disk Cleanup you need to access the Rescue Mode on the Zen Micro. To access the Rescue Mode: remove the battery, hold the power switch to the "on" position and KEEP IT HELD TO "ON" while reinserting the battery. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.

Need Help Urgently Zen Micro "Firmware Problem&qu

Hello,
I've had my Zen Micro for a year now and due to a "screw up" when i start my player it displays the error "Firmware Problem" and start up in recovery mode. When I try to reload the firmware the update application on my pc it says "Your player is not connected" now can I fix this so I can start using my wonderful Zen again?
PC Specs If needed: Windows Media Center Service Pack 2

Thanks for the reply, but that firmware download doesn't work for me. As I said in my original post, my player is not recognized as being connected when it is. It is not my computer because Jukebox opens up when it detects the device and it is listed among my removable hardware.
I've downloaded the software, but nothing happens after the "select your language" prompt. It just says "Your player is not connected please connect your player" with a grayed out 'Upgrade' button and a darkened 'Close' button. I've tried unplugging and reconnecting the USB, but it still doesn't recognize that it's there.
Anyone else have an idea?Message Edited by lizzievee on 02-04-2007:29 AM

ZEN MICRO ERROR!!! HELP NEEDED

Well, I bought a zen micro and couldn't have been happier until it started freezing at startup and all I see is the logo. The recovery mode doesn't seem to do squat for the player but it still shows up. I selected each one of the options on recovery mode individually and it says it's performing the intended task, but i come back hours later to find a bald kid with a blow dryer (no results). When starting up, I listened very carefully to the internall sounds the electronics were making; a repetiti've "wurr wurr wurr" that stops after about fifteen seconds of run time.
***ANOTHER THING*** ::: My PC doesn't detect the micro when plugged in via USB either... I suspected a firmware issue but I also need help going about all of THAT and everything else...
Any information at all would be helpful. If you need specifics in order to provide me with a solution, I'll try the snot out of me to give it to you.
It would be helpfull to have a direct "conversation" via a messenger if anyone wants to try that who might have a solution.
Thanks! < AlexMessage Edited by Hougana on 0-6-2005 07:0 AM

I had EXACTLY the same problem (including the noise that quits after 5 seconds).
The HD in your ZM is kaput (*boom*). You have to send the player in to have it replaced. Depending on your warranty status, you might ot might not have to pay for that.
Cheers,
Jan.

Zen micro NEED HELP

Hi everybody
I want your help about a serious problem that i have with my creative zen micro.Before 3 days i bought one. The most important reason i got it was,so i can transfer files from a netcafe i go.i don't have a good connection so i thought the 8 mbit of netcafe would save me. I got zen micro...i went home i plug the usb at my pc and everything was ok.the win xp found and install the device.the day after i went to netcafe to test it and nothing....i tried at 5 different pc's but the same problem..the usb found a device but don't recognize it....and don't install muvo..the only thing i get is something about o malfunction at the usb...the usb is not damaged!!they work...the pc has win xp.i don't know what to do...the software is locked at the netcafe,you cant install any program,so i cant install any driver to found zen.PLZ i desperatly need you HELP ,what i can do to make it work?is there any solution?anyone had a same problem?
thanx everyone in advance and plz excuse any mistakes sta my english
Akis Fotis
GreeceMessage Edited by perlepes on 02-3-2005 2:4 AM

Hi again
i know that the problem is at the usb ports of the netcafe pc's, but what kind of problem?
when i plug my explorer 2 mouse at the usb 2.0 it works..and my headphones too...only the zen micro doesn't works...anyone else know something about it's
thanx again for any answer
Akis Fotis
Greece

Just got Zen Micro. Need some HE

Hi!
I just got the Zen Micro (5 GB). I installed the cd, and I'm not sure what firmware is, and if it's already installed or I have to do it myself. I didn't read anything in the instructions that said anything about it. What is it and why do I need it's Where do I get it's I tried to transfer songs, but when I plug in the USB cable to my Zen Micro, it says.. "Player not found". ? Any ideas? Am I doing something wrong? Sorry! I'm not very computer or technology savy. So help would be greatly appreciated. Thanks!
Karen

haha thanks for the quick reply!
okay, next Q. do i need to update my firmware? i would assume my zen came with the most updated version since i just bought it. i don't know if it matters where i bought it however. i got it from amazon.com
i did install everything that was on the CD. including things that i already had, such as windows media player and acrobat.
any other suggestions for why it says "Player not found"?
i did reboot and clean up the memory twice to see if it would fix it but to no avail.
also, the screen freezes on me sometimes and i have to reboot. ?
thanks!
Karen

I Need Serious Help With My ZEN MICRO! Help With MediaSource!! Don't Know What I'm Doing

Hey.. I just bought my zen micro... i love the player itself...but coming from itunes, which is amazingly easy and simple to use, the creative mediasource is sooo hard for me to get the hang of! First, i had to figure out how to get my songs from itunes (aac) to mediasource (wma). not easy... now, i don't understand how to edit my songs, playlists, etc... i can't do anything!! if there's someone who wouldn't mind helping me out..please reply or write and let me know.... thanks! jason. [email protected]

>> First, i had to figure out how to get my songs from itunes (aac) to mediasource (wma). not easy...
This is not MediaSource's issue.
>> i don't understand how to edit my songs, playlists, etc...
The first task you need to do is to add all your songs into MediaSource's PC Music Library. After that, it is not difficult to figure out how to use MediaSource. Editing track properties and creating playlist is very simple. To transfer tracks to your devices, you need to click a button at the bottom right of MediaSource to open up another panel to facilitate the transfer.

My Zen Micro story: Busted Headphone Jack, Need Adv

First of all, I'd like to apologize beforehand for posting a topic on the headphone jack problem. I've been visiting these forums for almost two months and by now you're all probably tired of hearing about the Zen Micro's headphone jack, yada yada yada. But with that over, here's the story of my Zen Micro experience.
I got it about two months ago from Fry's Electronics. Silver 5 GB, not bad. I was really happy using it until I stumbled upon this discussion board and realized the extent of this headphone jack problem. So being the dumb "who-needs-tech-support" kinda guy I am, I opened up my Zen on the third day of having it, breaking the warranty seal in the process (big mistake). I 'fixed' the headphone jack problem by sticking a little piece of folded up paper in the metal plate holding down the jack, hoping that by doing it early the problem would never come up.
Well, two months go by and by now I've opened it again a few times just for fun, and to 'check' on the headphone jack to see if my fix did any good. Well, three days ago, I decided to open it up again and document the steps with pictures. Everything went fine, though I lost one of the two top screws in the top that you must unscrew before opening the player. Oh well, no biggie, I thought, I could always get some more at the Home Depot or something.
So that night I plug in my headphones to listen to music, and to my utter horror, the sound only comes out of one side of the headphones. I'm not sure if this is because of ) the missing screw, 2) something I did wrong while taking it apart, or 3) just the problem finally randomly surfacing like in most cases. This is when I tell myself, "Crap, you really did it now. There goes $200." I frantically open it up again and stick another piece of paper between the plate and the jack and screw that plate in really, really, tightly. I am a little relieved to find that the sound is back in both sides, though if I push hard on the headphone connector a certain way the sound will disappear in the right side.
After thinking about it, I decided that the only way to go was to get a replacement. I had read a tutorial on how to fix the headphone jack problem using epoxy and paper, only to have the maker of that tutorial report that the headphone jack problem had happened anyway (a month later). He also mentioned that even with a busted warranty, he had managed to get a replacement Zen Micro free of charge. This gave me hope.
At any rate, I fired off an RMA request on Creative's site just to see what they would say. I admitted that the warranty seal was busted. They emailed back an obviously pre-written response that gave me vague instructions on how to ship my Zen for a replacement. My questions are the following:
) What are the implications of my broken warranty? Is there any way I can receive a replacement without buying a whole new one? I really like my Zen Micro, as I'm sure many of you do too.
2) Have any of you guys had a similar experience with RMAing? How does the whole thing work?
3) The only person I have ever heard of with a Zen Micro lasting more than 6 months without the headphone jack problem coming up is Jeremy, one of the moderators here. The jack problem IS a general design flaw, isn't it's What should I say if Creative blames the headphone jack problem on 'abuse' or something like that? Should I let them charge me for fixing it, etc.
Thank you all, so much. I know that was a lot to read, but I have been so happy with my Zen Micro up until this point that I really want this to end well. You guys have been a great help to me these last two months already. I appreciate it a lot. -Willy CMessage Edited by beefqube on 0-22-2005 08:22 AM

Did you find out how much it would cost because of the void warranty?
If you do want to lie to them, you are on your own in this issue.
You can do what one guy suggested on buying a new micro and returning your old one. Which is wrong ethically and morally.
If you have experience in soldering or know someone that can do so might be helpful. There should be some threads about soldering it back to normal.
Well if this my situations I really don't know what to do. Since if I do send it to Creative and that my warranty is still in effet, I still have to pay $25 and my own shipping/handling charges. It would only be replaced and I don't believe they actually repair it. That $25 goes to labor cost, which is something I don't understand when they give you a replacement, where is the labor in that?
But if I did lose my warranty and Creative won't take it or would charge me more than $25+. Then I would solder them myself. I just need to find out where to begin. Maybe I should find broken headphone jack Micros on ebay and see if I could fix them.

Will my Zen Micro need chargi

Hey,
I have ordered my zen micro off Amazon, its due in 2 more days.
I was Just wondering if it would need charging as soon as i take i out of the box?
Also,
After reading reviews etc. on the Zen micro its struck me how many people are having problems with their batteries, something about turning it on before its plugged into the AC mains, I'm not quite sure....
anybody got any tips to prevent things like this happening?
i would also like some maintenance tips so i can keep my player in tip top condition?
:smileysurprised: I Saw Some Leather Cases On Amazon For The Micro IF any Body Is interested?:smileysurprised:
thanks,
Lou

Whether your micro will need charging, depends really on that, how long will you be listening to music right after you take it out of the box. If you come up with an hour, no it would not need charging. But you have to generally charge it, because you have to transfer music to it, may be upgrade firmware and take a closer look at it by and while playing with the touch pad and the menu options.
On the question about battery flows: it has been discussed a lot already. Please take a look at the relevant threads. You can use the search option to find some.
There is no a specific way for the micro to ensure a longer battery life. Really. There is just a general way. You can reed a lot of information everywhere about how to encrease the average battery life of your DAP.
The supplied carring case (as long as it is supplied with the 5 gb model) is quite good, it makes the player see not so good though, as it really is. it is your desigion whether to by a leather case whre you have to take it everytime you need the touch pad or keep it in the plastic one with the touchpad and screen opened.

Need zen micro h

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