NEEDING HELP-curve 9300-photo uploading on bbm

Hi everyone i am new to the forums and neding some help with my curve please!!!
i got my contract with 3 mobile out in july, and got the curve, i have been able to upload 1 picture via bbm to a friend and now it wont let me everything is there to send the picture but as soon as i move it to send it doesnt budge and only goes onto cancel, i went to the 3 store today and i went to the send option to show her, and it started working again, now i have tried to do it again to send a picture and its not working again, all my system is up to date and i have re-booted the phone a few times, i dont upload from the app store so thats not it.
needing advice on what to do, only thing i can think of is to un-install and re-install the bbm??
anyone else experienced problems like this before
Love my blackberry- but sick of the problems

Hi and Welcome to the Community!
From what you describe, I fear your deduction (that it is the BB) may be correct. But, to truly know, you must complete the following:
1) Obtain a known-good and already fully charged battery...put it into your BB and see what happens.
2) Obtain a known-good and identical BB...put your battery into it and see what happens.
The results of this will give a better indication as to the root of the problem. From your post, you may have partially completed the first part of this...but cannot tell if that new battery was already fully charged when you first used it. It's important to use these precise conditions as they best indicate the root of the problem.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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NEEDING HELP-curve 9300-photo uploading on bbm

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