Needing help with Too Many Activations

I have an Aluratek LIBRE eReader and am trying to solve an ongoing problem.  Last week I checked out a book from my local library and tried transferring it onto my reader.  When I attempted the transfer, I received an error saying No Permission to Copy Document.  After that, I opened Case #0181671508 to try and get the error fixed.  There was an email sent back to me saying I needed to get in touch with Aluratek.  So I called Aluratek and was told that I needed a Firmware update.  I ended up getting that completed but still got the same error.  After that, I uninstalled ADE and reset my reader in the hopes that starting from the beginning would help.  After reinstalling ADE and hooking up my reader, I got a new error:  E_ACT_TOO_MANY_ACTIVATIONS.  Sent in an update to my case and was told again that I needed to get with Aluratek and update the Firmware.  Please help me in figuring out what actually needs to be done so I can get to the point of transferring books onto my reader and actually being able to use it.

You need to ask Adobe to reset all your activations, then reactivate devices you still need.
Unfortuately, Adobe DRM does not have proper support site to allow you to view and change your device activations.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html and try live chat.

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    Hello
    I need also help.
    The same Probleme here and can´t find any help.
    Please let me know when you found a solution for this.
    my Mail Adress: [email protected]
    best regards
    Michael

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