Needs daily reset when cellular data off

When I am using the ipone with cellular data turned off, the telephone function freezes every second day. I need to reset the iphone. Genius bar has told me that this is not an apple issue. The network provider (SoftBank Japan) has told me it is not their problem, but that if I switch on cellular data every day it will go away. Haha!!!!! Anyone elsewhere have the same issue? This is a major issue as I am paying an extra $7 a month for a variable tariff!

Yes, that is normal. The signal bars still show because the iPhone can make calls and send SMS, which still requires connectivity. iPad has neither of these, so once cellular data is turned off, it doesn't need the cellular network for anything.

Similar Messages

  • How can you manage data usage when cellular data is off, but you are using WiFi where your WiFi provider charges for data use?

    I spend quite a few months each year in Canada where I use a Telus Cellular Hub device which is also my WiFi Router.  My iPhone 5 has Cellular Data set to "Off" which insures I won't be charged via my Verizon Wireless Service Provider for charges while in Canada.  Trouble is Telus, Rogers and all the Canadian Internet Providers charge for all Data going through their Systems.  Again, My Cellular Data on the iPhone 5 is turned off, but I use WiFi for such things as checking the Weather, or FaceBook, or searching the Web. 
    I believe that things may be happening in the background from various Apps that use quite a lot of Data.  It could be that iCloud is part of the issue with things being backed up automatically.  It also could be that Apps like AP or other News Apps are sending large amounts of Data in the photos associated with their New Stories, etc.  I typically turn off the App Store "Updates" such that they don't automatically load.  The FaceBook works now posted videos play when you are just scrolling through the News Feed. 
    I have been trying to fine an article somewhere which focuses on this specific problem but unfortunately many if not most articles are about folks worried about using Cellular Data while in a WiFi environment when their Cellular Data is turned on. 
    Does anyone know of a fairly comprehensive article about what settings on which Apps might reduce the Data Usage when Cellular Data is turned "Off" but you are going through a Service Provider who charges for all Data Accessed even when you are using WiFi?

    Thanks for your comments, it is clear you understand my plight.  The trouble is fully understanding what Apps and App Features are transferring data in the background any time you happen to turn WiFi to on (even if you have had it off most of the day or night).  Obviously things like Location Services can constantly be sending and receiving data from my iPhone without any action on my part.  Also if you have things like photo backup on the iCloud then each time you take a photo you are sending a copy out.  All App Updates if set to Automatic also can add up to quite a bit of Data.  Reading the News on AP or scrolling through FB News Feed is actually adding up to a lot of Data.  There could be other culprits that I am not even thinking of.  I don't want to turn Apps like Find My Phone off or turn iCloud off due to loosing the value of such a program entirely.  Again thanks for your quick response. 

  • Iphone 5 "No service" when cellular data is switched off

    Hi I've had my iphone 5 for about 3 weeks now.
    I used to switch off cellular data on my iphone 4 because I'm always near
    wifi at home or at work, because I don't want any nasty bills at the end of the month.
    I switched cellular data off on my iphone 5 and noticed that I lose network service, and when cellular data is re-enabled I get service again!
    I thought it was maybe just a bug so I Restored.
    But same issue, then I waited for newer firmware hoping the issue would be fixed and updated to 6.1
    but the issue has still not disappeared.
    I then decided to ask another iphone 5 user to switch their cellular data off to see if it did the same thing.... It also lost network!!!
    I am on Telecom and the other user on Vodafone. (Newzealand)
    I don't have this issue with my old iphone 4, so what's going on?
    Does any one else have this issue?

    No, it's not a common issue with the iPhone 5.
    Replace the SIM. 
    Reboot the router.
    Confirm the router is running the latest version of firmware available.
    If the problem continues, take the device to Apple for evaluation and possible replacement.

  • When ever i turn cellular data off then back on my mobile internet doesent work why does this happen?, when ever i turn cellular data off then back on my mobile internet doesent work why does this happen?

    when ever i turn cellular data off then back on my mobile internet doesent work why does this happen?, when ever i turn cellular data off then back on my mobile internet doesent work why does this happen?

    You only asked the question 4 times.  You have to repeat it at least 10 times to get an answer here, and then only if you supply useful info about your phone.

  • I am selling my 5S I phone and need to wipe all my data off it. How do I reset it to factory settings and make sure all my data is errased

    I am selling my 5S    I phone and need to wipe all my data off it. How do I reset it to factory settings and make sure all my data is errased

    Here's what you do: What to do before selling or giving away your iPhone, iPad, or iPod touch

  • Cellular Data Off & 3G Calls question

    If I turn off Cellular Data and leave 3G enabled, the "3G" icon disappears on the status bar, so are my phone calls still over 3G?

    When accessing the internet via your carrier's 3G network, your internet connection will be faster and more battery will be used when doing so.
    If you don't need or want a faster internet connection when connected to your carrier's cellular network, you can turn 3G network access off which you aren't using for internet access via your carrier's network when Cellular Data is turned off. When cellular data is turned off, you can't access the internet via your carrier's network via your carrier's 3G, EDGE, or GPRS network, whichever is available at the time.
    You will place and receive calls and exchange SMS/MMS via your carrier's 3G network when Cellular Data is turned off if 3G network access is available at the time, and if 3G network access is turned off in addition to having Cellular Data turned off, you will place and receive calls and exchange SMS/MMS via your carrier's EDGE or GPRS network whichever is available at the time.

  • Microphone not working on a call when cellular data is on...any help..ty..

    microphone not working on a call when cellular data is on...The person at the other end of the call cant hear me and when i turn it off it works fine..

    Hi there ravitejanvr,
    You may find the troubleshooting steps in the article below helpful.
    iPhone: Microphone issues
    http://support.apple.com/kb/ts5183
    -Griff W. 

  • Cellular Data Off?

    Simple dumb question: What is cellular data that you now easily have the ability to turn off and on? Is that Edge as opposed to 3G?

    Prior to iOS4 with the 3G and 3GS, you could turn 3G network access off for internet access via the carrier's network to conserve battery. When doing so, internet access was still available via EDGE or GPRS - whichever was available. This did not disable internet access entirely via the carrier's cellular network.
    Turning Cellular Data Off completely disables internet access via the carrier's cellular network - just as it has been possible to enable or disable wi-fi access for internet access.

  • If I turn Cellular Data OFF on Iphone4S (and Enable3G too) should it still be connecting to my home Wi-Fi?

    I know there's heaps on this topic overall, but just want straight answer please - so if I turn Cellular Data OFF and Enable 3G OFF on Iphone4S, should I still be receiving emails via my Home Wi-fi...curious that's all doesnt make sense to me!

    Thanks for your reply...I am worried about connection issues overall I guess, and that one popped into my head as a result...I was recently charged $75 from phone provider when my son went on YouTube for a mere 20 minutes (after useage data had been already used) (this may not relate in any way, however being a new user I am just a bit freaked out about what can/cannot happen on this darn phone lol! 

  • HT1807 I am out of the country. I turned my cellular data off and connected to wiFi . However, it is still showing that i am connected to a network.  How dan i be sure that i am not being charged for roaming?network , I am still showing a network

    I am out of the country. I turned my cellular data off and connected to wiFi . However, it is still showing that i am connected to a network.  How can i be sure that i am not being charged for roaming?

    Make sure data roaming and cellular data is turned off.  If you don't want to receive calls or SMS then put your phone in airplane mode and reactivate WiFi

  • HT3529 I am confused about messaging. Shouldn't I be able to send and receive messages with cellular data off?  I can usually send the message, but often do not receive messages until I either have wifi or turn cellular on.

    I am confused about messaging. Shouldn't I be able to send and receive messages with cellular data off and without wifi? I can send the message but often do not receive messages from others, iPhone or other, until  I turn on cellular or wifi.

    Depends on the type of Message.
    SMS messages will send and receive with data off.  and while you can guarantee you send using SMS you cannot guarantee that whoever replies to you does also. They may be replying thorugh iMessage if they are using iPhones.
    However Android should be sending through SMS.
    You can turn off iMessage if you want to, though people with limtied SMS text messaging in their plans may not appreciate it, and stop messaging you.

  • With cellular data off will I still receive voice calls on my iPhone 4s

    WIth cellular data off will I still receive voice calls on my 4s?

    Yes, cellular data is another way of saying internet access over the cellular network...separate function from cellular voice service.

  • HT4203 when i turn my cellular data off,

    my phone still seems to be constantly searching for a signal, killing the battery? is this the case and if so how do i disable it so i don't have a dead phone

    Cellula telephone service and cellular data service are two different things. As long as you are using the cell telephone service the iPhone is going to search for service.

  • IPad (3rd gen ios6) preferentially uses LTE over WiFi when cellular data is turned on.

    The icon in the upper left corner says so, and my mobile bill says so too. So was the Genius who sold it to me a liar, or is there a fix for this? Any help appreciated!

    This is a user-to-user forum, not moderated or really observed by Apple and not how you communicate with them for these sorts of problems.
    Cellular data will be used when you have it on, at low rates, just in terms of polling for cell nodes and maintaining connections to them. It only records in MBs there in Settings so you've probably just used a fraction of that.
    It shouldn't really affect your wifi connections and d/l speeds, however. You can use the interim solution of just leaving cellular OFF when not using it, which is the smart money thing to do anyway; why burn battery power when you don't get anything except for perfect clock time out of it?
    If it continues to happen, then your Users Guide has a whole chapter (at the end) devoted to what you do when things aren't going well, generally following the sequence of
    Restart - red slider, then boot up again
    Force Quit apps - either via Sleep/Wake followed by Home, or via Recents Tray
    Reset - hold Home & Sleep/Wake to force reboot
    Reset iPad Settings - Settings > General >Reset
    Erase All Content -   same as above
    Restore iPad Software - iTunes or iOS 5 equivalent
    You start at #1 and work your way through until the issue you're seeing goes away. If you get through all of the steps and it still doesn't work, you're pretty much out of gas and have to start talking to Apple.
    And, finally, for when you do want to talk to Apple about these sorts of matters, things not quite right but which  fall short of an actual warranty service call to AppleCare, then ...
    http://www.apple.com/feedback/ipad.html

  • IOS 6 Facetime Cellular Data Off Switch

    I saw an iPhone running iOS 6 today that had a Settings Switch to turn off Facetime usage of cellular data.
    It was in a cluster of on off switched below the Wi-Fi Plus Cellular on off switch reached by selecting General then Cellular.
    I understand that this first appeared with Beta 4 that my iPhone 4 did not offer even though it did off Beta 3 at an earlier date.
    Well now that iOS 6 is no longer Beta, my iPhone believes it is up-to-date, and the switch is not to be found on it.
    My iPhone Settings say its version is 6.0 (10A5376e). Is this still on Beta 3 or on the release of 6? It thinks it is up-to-date.

    Thanks for the clarification; perplexed as to why not though given that it works on 4S in 3G.
    There might have been an argument that 4G was needed to keep up but, given that camera resolution is less on the 4 than the 4S, less bandwidth ought to be needed so why exclude the 4?

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