NEF "Could not complete your request because it is the wrong kind of document"

I have just installed Lightroom 12.1 with all current updates on W7 64bit and now cannot open the Nikon D5200 raw (NEF) files. I get the message: "Could not complete your request because it is the wrong kind of document" although they open successfully in Camera RAW on Vista 64bit PC with the same version of Elements. In order to work with them, I have had to convert to DNG and open in Photoshop CS5, which doesn't support D5200 RAW (NEF version).
This is causing me a serious problem because I need to migrate all of my work to the new W7 system.

That was the exact wording of the message, and I tried many times with many NEF files; but I just went back to the PC after entering the Forum question and everything works fine. The NEF files open from both my D5000 and the D5200. The pc wasn’t re-booted in the mean time, so I really don’t understand why it works now and didn’t 15 min’s ago!
I’m sorry to have disturbed you – maybe I should just have gone to lunch and tried again later. – I am a computer specialist/consultant, by the way, so I do know what I’m talking about.
Regards
Roy
Roy Gardner
Phone: +44 (0) 12 5279 3903
Mobile: +44 (0) 79 7314 8985

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