NEF  flies not recognized

I have a Nikon D7000 and have edited the resulting NEF files in Photoshop Elements for years. Always worked perfectly. Then my laptop crashed and I bought a new one. I reinstalled Elements 9. Ever since, Photoshop Elements does not recognize NEF-files any more. I tried installing Photoshop Elements 12, still doesn't recognize NEF files. I downloaded the converted and converted all fuiles to DNG. These files aren't recognized by Elements either. Please help me, I have about 300 files to process and I'm absolutely desperate.

Hi,
Your PSE 9 may not have recognised your D7000 NEF files because you didn't do the updates after the reinstall. Try going to Help -> Updates.
In the editor, go to Help -> About Plug-in -> Camera Raw and make sure you have ACR 6.3 or later.
PSE 12 should have recognised the D7000 NEF files even if you haven't got the updates to it.
The DNG files should have been recognised. In the converter, did you set the compatibilty (Change Preferences) to 5.4 and later?
How do you download the photos from the card?
It is best to use PSE to download the images rather than the Nikon software.
Which operating system are you using?
Brian

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