Negative Payment On Account

Hi,
My client is using SAP 2005 SP 1 Patch 42.
He has an Invoice #192, $90,000
When he processed Incoming Payment of $25000, at the row level, column Total Payment, instead of $25000, he forgot to put in $25000 and thus it is currentlty showing $90,000
The result is there is negative payment on account $ - 65000 (negative 65k).
This causes the difference in balance in Customer Statement running by Journal vs Sales Document.
To resolve this, does that mean we need to cancel the incoming payment?  Is this the only solution?

Dear,
I think cancel the payment is the best way for your scenario.
Regards
Apple

Similar Messages

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